Novotel Madrid City Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,707 reviews

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Description

Hotel extras

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free minibar in the Executive Room if you book on our website

  • Restaurant with terrace and parking

  • Pets welcome, reservation required prior to arrival

Our accommodation(s)

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Hotel location

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Insolito

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,707 reviews

TripAdvisor Rating  4.5/5  159 reviews

Certificate of excellence 2023

Well located, good stay, good food, polite and nice staff

Customer review rating 5.0/5

Mihaela D. Families - Confirmed reviews ALL

Oki

Customer review rating 4.0/5

Emamuel M. Families - Confirmed reviews ALL

The hotel was great. But the waiting time at the restaurant was almost 1h and another 1h for the meal to be cooked... Big minus.

As expected . Excellent 😃

Customer review rating 4.5/5

Tarik S. Families - Confirmed reviews ALL

Kind staff and excellent service

Well located, great instalations

Customer review rating 5.0/5

Claudia F. Couples - Confirmed reviews ALL

The best room ever.

Disappointing experience for a 4-star hotel

Customer review rating 2.5/5

Emilia Families - Confirmed reviews ALL

The room itself was rather nice and modern. It was nice that there was a water boiler in the room. However, we were quite bothered by the fact that there was no hand soap in the bathroom. We thought that it would definitely be noticed by the cleaners eventually and the bottle would be filled, but it never was, so we went without hand soap for our entire stay. There were also some layers of dust on some pieces of furniture in the room. The biggest problem was the extremely poor, or better said, non-existent sound-proofing of the rooms. All the noise from the room next to ours was heard in the room as if the people were in the same room with us. If you happen to have noisy people as neighbors who return to their room at 2 am and make noise for a few hours, you can be sure you won't get sleep, which was our case. Overall, it was quite a disappointing stay for us.

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Other web-users rate our hotel

  • 725 reviews 7.3/10 Location
  • 1,072 reviews 8.1/10 Room
  • 1,368 reviews 9.2/10 Service
  • 14 reviews 9.8/10 WiFi
  • 712 reviews 9.1/10 Breakfast
  • 501 reviews 8.5/10 Cleanliness
  • 434 reviews 7.5/10 Food
  • 325 reviews 7.9/10 Amenities

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