Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.4/5 1,795 reviews

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Description

Hotel extras

  • Outdoor heated swimming pool

  • Aquitania restaurant with lake views serving great vintages

  • Opposite the convention and exhibition centersof Bordeaux.

  • 21,529 sq. ft. (2000 m²) conference area, fully renovated in 2016

  • Tram stop for the city center opposite the hotel

Our accommodation(s)

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Aquitania

With its contemporary style and views of the lake, the L'Aquitania restaurant invites you to enjoy the chef's tasty specials which balance tradition and innovation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,795 reviews

TripAdvisor Rating  4.0/5  1,513 reviews

Customer review rating 4.5/5

Paula Couples - Confirmed reviews ALL

Spacious clean room, with coffee & tea maker, Many sitting areas beautifully decorated Bar & breakfast service of great quality, special mention to a very polite and professional barman who served me a double martini on Tuesday evening Tramway 1 minute by walk from the hotel Overall - I would recommend

Nice but overpriced

Customer review rating 4.0/5

Annoula68 Couples - Confirmed reviews ALL

The hotel is in a great location with good parking. The revolving doors didn’t stop for a dog or hand so it would be easy for a child to be hurt. Nice room and comfy bed but aircon etc not the best. Overall not worth 2-3 times the price of an ibis

Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our hotel's prime location and found your room comfortable and to your liking. However, we have taken note of your concerns regarding the revolving door safety and the air conditioning in your room. The safety and comfort of our guests are of utmost importance to us, and we sincerely apologize for any inconvenience caused. Rest assured, we are looking into these matters to ensure they are addressed promptly and effectively. We also acknowledge your comments on the perceived value for money. We strive to offer competitive pricing while maintaining the quality of service and amenities that our brand is known for. Your feedback is invaluable in helping us reassess and improve our pricing structure. We are pleased to know that you found our efforts in sustainability and our initiatives to reduce single-use plastics commendable. As we continue to evolve in our eco-friendly practices, your support in these initiatives is greatly appreciated. Lastly, we are grateful for your participation in the ALL - Accor Live Limitless loyalty programme and are happy to know that it enhances your experience with us. Your recommendation of our loyalty programme to others is the highest compliment we could receive. We hope to have the opportunity to welcome you back in the future and provide you with an experience that not only meets but exceeds your expectations. Warm regards, Alexia FRONT OFFICE MANAGER ASSISTANT

Fit for purpose

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent welcome at check-in, good restaurant for dinner, excellent breakfast, room needs a bit of an upgrade, parking is very convenient, very friendly check-out.

Cher client, Nous tenons tout d'abord à vous remercier d'avoir choisi notre hôtel pour votre séjour et d'avoir pris le temps de partager vos impressions. Nous sommes ravis d'apprendre que votre expérience globale a été positive, notamment en ce qui concerne l'accueil chaleureux à la réception, la qualité de notre restaurant et de notre petit-déjeuner, ainsi que la convivialité de notre personnel lors de votre départ. Nous apprécions également votre retour honnête concernant certains aspects de votre séjour qui nécessitent des améliorations. Vos remarques sur la douche et la suggestion d'ajouter des bouteilles d'eau dans les chambres sont précieuses pour nous. Soyez assuré que nous prenons vos commentaires très au sérieux et que nous allons examiner ces points afin d'améliorer la qualité de nos services et installations. Concernant notre initiative de réduction des articles en plastique à usage unique, nous sommes heureux de constater que vous soutenez cette démarche. Votre feedback est essentiel pour nous aider à améliorer et à rendre ces mesures plus efficaces. Nous sommes également enchantés de savoir que vous avez apprécié votre adhésion au programme de fidélité ALL – Accor Live Limitless. Nous espérons continuer à répondre à vos attentes et à celles de tous nos membres fidèles. Encore une fois, merci pour vos commentaires constructifs. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et de vous offrir une expérience encore meilleure. Cordialement, Alexia Adjointe chef de réception

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

As a Pullman hotel, I would have expected a small bottle of water in the room.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our Pullman hotel. We are glad to hear that overall your experience was positive, but we also acknowledge the areas where we fell short of your expectations. We appreciate your comments about the absence of a small bottle of water in the room upon arrival. As a valued member of our ALL – Accor Live Limitless loyalty program, your comfort and satisfaction are of utmost importance to us. We understand that small details like a welcoming bottle of water can make a significant difference in the guest experience. We will take your feedback into consideration and look into ways to incorporate this thoughtful touch for our guests. Regarding your accommodation, we note your comment about the lack of a fridge in the room. We continually strive to improve our guest amenities and will consider this suggestion for future room upgrades. We also take note of your remarks on the breakfast, particularly the quality of the scrambled eggs. Rest assured, we will address this with our culinary team to ensure that all aspects of our breakfast offerings meet the high standards our guests expect from a Pullman hotel. Your feedback on the value for money is also important to us. We aim to provide services and experiences that are commensurate with the prices we offer. We will review our pricing structure to ensure it reflects the quality and service we aspire to deliver. Finally, we are pleased to know that you enjoyed your welcome drink and that you find value in our loyalty program. Your recommendation of our loyalty program to others is greatly appreciated. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and to provide you with a stay that not only meets but exceeds your expectations. Warm regards, Alexia Front office manager assistant

enjoyable stay

Customer review rating 4.5/5

Roland Couples - Confirmed reviews ALL

The room was nice, large and comfortable, as well as the bathroom, although we would have preferred a bath rather than just a shower.

Cher client, Nous vous remercions chaleureusement pour votre évaluation positive et détaillée de votre séjour dans notre hôtel. Il est toujours gratifiant de recevoir des retours aussi positifs et constructifs. Nous sommes ravis d'apprendre que vous avez trouvé la chambre à votre goût, spacieuse et confortable. Votre préférence pour une baignoire au lieu d'une douche est bien notée, et nous tâcherons de prendre en compte ce type de demande dans la mesure du possible pour vos futurs séjours. Il est également encourageant de savoir que votre expérience de réservation sur all.com a été rapide et facile. Nous nous efforçons constamment d'optimiser notre plateforme pour assurer une expérience utilisateur agréable. Votre satisfaction envers notre programme de fidélité ALL - Accor Live Limitless est particulièrement appréciée. Nous sommes fiers de proposer un programme qui ajoute de la valeur à l'expérience de nos clients fidèles comme vous. Concernant nos initiatives écologiques, vos remarques sur l'utilisation de gobelets en papier et le fonctionnement de la chasse d'eau sont très précieuses. Nous nous engageons à améliorer constamment nos pratiques durables et vos commentaires sont essentiels pour nous guider dans cette démarche. Nous regrettons cependant que vous n'ayez pas eu l'occasion de profiter de votre boisson de bienvenue. Soyez assuré que nous veillerons à ce que vous bénéficiez pleinement de cet avantage lors de votre prochaine visite. Nous vous remercions encore pour vos commentaires et espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Cordialement, Alexia Adjointe chef de réception

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Other web-users rate our hotel

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