Novotel Nuernberg Messezentrum 4 stars

Customer review rating (ALL Rating) 4.4/5 988 reviews

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Description

Hotel extras

  • Close to the Nuremberg Exhibition Centre

  • Two children can stay in a family room free of charge

  • Bar and restaurant with international cuisine and terrace

  • 15 minutes to Nuremberg old town by U-Bahn

  • The hotel is easily accessible from the motorway and near subway stations.

Our accommodation(s)

Room

Standard room with 1 double bed and sofa

  • 4 persons
  • 21 / 226 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Hotel location

Novotel Nuernberg Messezentrum

Muenchener Strasse 340
90471 NUREMBERG
Germany

GPS:49.411813, 11.112276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO² RESTAURANT

Enjoy fresh meals and light snacks, served daily in our Novo² restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  988 reviews

TripAdvisor Rating  4.0/5  798 reviews

close to Fair centrum "Messe"

Customer review rating 4.0/5

Karel Business - Confirmed reviews ALL

Hotel is very close to "Messe Centrum" which is convenient for Fair participants

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Novotel Nürnberg am Messezentrum. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Overall, a good experience. They need to work on their lock system though!

Customer review rating 4.0/5

K8 Business - Confirmed reviews ALL

My stay here was overall quite good. The bar was nice, and the breakfast was good. The room was clean, the location was very nice and close to the exhibition center. However, every time I left my room, I would not be able to get back in via any key. I would have to have a new key programed, and even then, only some of the time it would work. This issue was not specific to me as my colleague was having the same experience. The front desk personnel during the day was quite lovely and very helpful and understanding. They had mentioned that there have been some challenges and were happy to come up with the master key. The overnight front desk staff member was not nice at all about it, though. He was very grumpy and made us feel bad for the key troubles. He would remind us not to put it near a phone, wallet, etc. That's extremely difficult -- where should we put our key then? And, even still, I would hold it in the air and walk upstairs, not touching it to anything, and it would still not work. Very frustrating, and even worse to have someone make you feel like you are the problem when the other staff has said it's been an existing challenge.

Dear Ms. C., We sincerely apologize for the problems regarding the lock system and for the behaviour of the colleague that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

Good stay

Customer review rating 4.5/5

Juno Business - Confirmed reviews ALL

This was my second time to stay in Novetel Messe, staffs are friendly and helpful. Quiet at night, close to the exhibition and underground. Rooms is quite spacious and clean.

Dear Ms. Y., Thank you very much for your second visit and for taking the time to review your stay at Novotel Nürnberg am Messezentrum. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular again. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Good stop and go

Customer review rating 4.5/5

Benoit Couples - Confirmed reviews ALL

Just one night. This hôtel is well located and staff are professional. I will come back.

Dear Mr. G., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Nürnberg am Messezentrum

good stay but

Customer review rating 3.0/5

Jorge Families - Confirmed reviews ALL

the toilet is smelly. bad odour

Dear Mr. E., We are very pleased that you took the time to review your visit with us at Novotel Nürnberg am Messezentrum. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the toilet. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

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Other web-users rate our hotel

  • 415 reviews 7.7/10 Location
  • 787 reviews 6.5/10 Room
  • 702 reviews 8.8/10 Service
  • 12 reviews 9/10 WiFi
  • 569 reviews 8.5/10 Breakfast
  • 395 reviews 5.5/10 Comfort
  • 356 reviews 6.9/10 Cleanliness
  • 320 reviews 6.1/10 Food

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