Novotel Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.2/5 2,395 reviews

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Description

Hotel extras

  • 15 minutes from the city center by tram

  • Restaurant serving French cuisine, terrace with lake view

  • Family rooms and activities for children and adults

  • Outdoor heated swimming pool

Our accommodation(s)

Hotel location

Novotel Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX
France

GPS:44.890755, -0.565941

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Bordeaux

You don't need to be our guest to dine! Join us at our main bar and large tables, or chill in the sun on our terrace facing the lake, and of course, try one of our homemade locally-inspired dishes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,395 reviews

TripAdvisor Rating  3.5/5  1,697 reviews

Good Hotel with secure parking and excellent transport links to city centre

Customer review rating 4.5/5

Oboulez Families - Confirmed reviews ALL

We have stayed at Novotel Bordeaux Lac many times, and in recent years as others have posted (as have I), it was beginning to look a bit tired. We last stayed there in August 2023 and the room in which we were staying had obviously been recently renovated, it was clean and comfortable. This time we were possibly the first guests to stay in our freshly renovated room located on the fourth floor. The coffee machine appeared to have never been used, and the room had the smell of new paint and carpet. Decorators were still working on rooms on the fourth and third floor. As always, the hotel staff are very friendly and helpful, and for the first time we dined in the restaurant. It was actually very good for a hotel chain. Whilst there were plenty of waiting staff, I assume that there is not a massive brigade in the kitchen, for the food took a little time to arrive. That said, it was freshly cooked, and that takes time. The negatives - as others continually post, the room was very hot even with the aircon set to number 11 (in not terrific weather in early March). At the end of the day, the hotel is quite old, so I suppose that there is only so much that can reasonably be done. We had a window open through the night, so that made it bearable. Also, we had a sofa bed for our teenage son. The bottom sheet and protector were very flimsy and were possibly ‘disposable’, and they slid off the bed during the night, so ideally another solution needs to be found for bedding. The bedding on the double bed was super. My wife ordered room service breakfast, and unfortunately there seemed to be a shortage of pain complet, for not only did she not receive it with her breakfast, but in the dining room itself there was only a little left when I had breakfast the first day - and none the second. Perhaps the hotel needs to be aware of changing eating habits in this respect, for it would appear to be a popular choice. Otherwise, the breakfast was adequate if unremarkable. We love Bordeaux, and when back in the summer, we will return to Novotel Bordeaux Lac.

Pretty good hotel with super links to Bordeaux city

TripAdvisor rating 4.0/5

OBoulez TripAdvisor review

We have stayed at Novotel Bordeaux Lac many times, and in recent years as others have posted (as have I), it was beginning to look a bit tired. We last stayed there in August 2023 and the room in which we were staying had obviously been recently renovated, it was clean and comfortable. This time we were possibly the first guests to stay in our freshly renovated room located on the fourth floor. The coffee machine appeared to have never been used, and the room had the smell of new paint and carpet. Decorators were still working on rooms on the fourth and third floor. As always, the hotel staff are very friendly and helpful, and for the first time we dined in the restaurant. It was actually pretty good for a hotel chain. Whilst there were plenty of waiting staff, I assume that there is not a massive brigade in the kitchen, for the food took a little time to arrive. That said, it was freshly cooked, and that takes time. The negatives - as others continually post, the room was very hot even with the aircon turned up to number 11 (in not brilliant weather in early March). At the end of the day, the hotel is quite old, so I suppose that there is only so much that can reasonably be done. We had a window open through the night, so that made it bearable. Also, we had a sofa bed for our teenage son. The bottom sheet and protector were very flimsy and were possibly ‘disposable’, and they slid off the bed during the night, so ideally another solution needs to be found for bedding. The bedding on the double bed was super. My wife ordered room service breakfast, and unfortunately there seemed to be a shortage of pain complet, for not only did she not receive it with her breakfast, but in the dining room itself there was only a little left when I had breakfast the first day - and none the second. Perhaps the hotel needs to be aware of changing eating habits in this respect, for it would appear to be a popular choice. Otherwise, the breakfast was adequate if unremarkable. We love Bordeaux, and when back in the summer, we will return to Novotel Bordeaux Lac.

Dependable and friendly

Customer review rating 4.5/5

John H. Business - Confirmed reviews ALL

Was a little disappointed that my Gold Catd status was not enough to get a free late check out to 17.00h

Good stay, just what was required

Customer review rating 4.5/5

Mark T. Couples - Confirmed reviews ALL

Perfect for our needs! One negative however, our room was on the ground floor and the window looked directly out on where the smokers congregate; they are not very considerate to other users of the hotel when they take their fix at late hours. Appropriate signage may help with this to remind them!

Average at best

TripAdvisor rating 3.0/5

462markm Couples - TripAdvisor review

Average at best. Comfortable enough room but air conditioning was faulty apparently and it was a hot period in June. It let the hotel down badly. Other reviews also quote air con being faulty, so this appears to be a repeating occurrence by all accounts.

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Other web-users rate our hotel

  • 710 reviews 9.1/10 Location
  • 1,284 reviews 6/10 Room
  • 1,288 reviews 8.5/10 Service
  • 11 reviews 5.8/10 WiFi
  • 570 reviews 7.6/10 Breakfast
  • 548 reviews 4.8/10 Food
  • 524 reviews 5.2/10 Cleanliness
  • 368 reviews 5.9/10 Vibe

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