Mercure Penrith 4 stars

Customer review rating (ALL Rating) 4.4/5 2,650 reviews

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Description

Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Close to the upcoming Western Sydney Airport

  • Walk to Restaurants and Bars

Our accommodation(s)

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Hotel location

Mercure Penrith

Panther Place
2750 PENRITH
Australia

GPS:-33.760686, 150.684056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,650 reviews

TripAdvisor Rating  4.0/5  182 reviews

Great location, great amenities, friendly staff, clean & comfortable

Customer review rating 4.5/5

Estelle Business - Confirmed reviews ALL

The only thing I would say that could be improved on is wifi as part of the room. Otherwise I’d have scored a 10. Otherwise very happy & will definitely stay again!

Well located

Customer review rating 4.0/5

Debbie Couples - Confirmed reviews ALL

Everything was excellent but the bed was so uncomfortable like sleeping on concrete so unfortunately brings my rating down

Good stay

Customer review rating 5.0/5

Elizabeth P. Friends - Confirmed reviews ALL

We had a great weekend- just perfect! Thank you to all the staff

Let down and extreme price

Customer review rating 0.5/5

Josie H. Families - Confirmed reviews ALL

This night away was meant to be a surprise for my 40th from my late mother who passed from aggregate stage 4 ovarian cancer, when booking she asked for it to be special for me and when confirming my booking the day before reception had also confirmed it had asked that in notes.. breakfast wasn't included either as i/ we thought it was.. I got there to nothing extra special!? Our family room was ok but for $300+ per night, we thought whole place was just lacking everything tbh. Our beds were basically just sheets ??? Noisy and kids felt like they couldn't move, only one bathroom & toilet in a family room too!!! Not cool, no exhaust fans and or big enough fridge.. no microwave to cook it was a night mare.. My accor membership is basically not worth paper or plastic as unfortunately we can't afford to holiday away. My bed was hard as a rock, pillows hurt my neck and we all didn't get any sleep really once we got back from pink.. we also thought hotel would at least offer courtesy bus to public transport if it couldn't offer everyone the coach? So all up honestly I'm ashamed I brought my kids there and next time we come to checkout the panthers club ( as we didn't due to huge day put getting to and from pink) I'll checkout the pull and or alternate accommodation..

Dear Josie, Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mackenzie Brown I Duty Manager

Great location

Customer review rating 4.5/5

Kylie Families - Confirmed reviews ALL

We had a great stay at the Mecure Penrith. The hotel is in a great location for the rowing championships. The rooms were great & the staff very friendly.

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Other web-users rate our hotel

  • 610 reviews 9.4/10 Location
  • 1,404 reviews 7.5/10 Room
  • 1,245 reviews 8.9/10 Service
  • 33 reviews 6.1/10 WiFi
  • 629 reviews 8/10 Cleanliness
  • 166 reviews 5.5/10 Value
  • 89 reviews 6.1/10 Breakfast

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