ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.0/5 1,212 reviews

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Description

Hotel extras

  • ALLSAFE certification

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

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Hotel location

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

I- RESTAURANT

Non contractual photo

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,212 reviews

TripAdvisor Rating  3.5/5  1,417 reviews

It was ok

Customer review rating 3.5/5

C B. Couples - Confirmed reviews ALL

We booked for a night stay and overall experience was ok. Friendly staff, location was good. Room was good enough for the price we’re paying. However the water heater in the bathroom took ages to heat up at night time but it was fine in the morning.

Good Service Basic Hotel

Customer review rating 3.5/5

Helen Business - Confirmed reviews ALL

The Ibis is a pretty tired hotel. The great things about it are a comfy bed, great customer service, free parking and location close to the town centre. The view from my room was also wonderful.

Great stay

Customer review rating 5.0/5

Peter T. Families - Confirmed reviews ALL

Delightful.

Good but not great.

Customer review rating 3.0/5

Anon. Business - Confirmed reviews ALL

I felt the rooms were rather shabby and the carpets were pretty awful , stained and apparently dirty . Everything in terms of fitments appeared to be at the end of its useful life. The room was surprisingly noisy because of the air conditioning unit and general soundproofing. I had the feeling that the entire building is probably due for a refit / refurbish. Some milk in the fridge would have been nice. That said I enjoyed my stay and your staff are excellent.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I felt the staff were very helpful and kind. The extrance seemed to lack an openness and seemed more of an extension to the Novotel. I was surprised by the state of the carpet in my room (356) and wondered why it as such an issue to remedy this? Other than that I was happy with my room and it had a lovely outlook.

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Other web-users rate our hotel

  • 850 reviews 9.3/10 Location
  • 1,397 reviews 5.8/10 Room
  • 892 reviews 7.2/10 Service
  • 23 reviews 7.7/10 WiFi
  • 550 reviews 5.5/10 Cleanliness
  • 241 reviews 4.8/10 Breakfast
  • 179 reviews 3.3/10 Food
  • 42 reviews 3.1/10 Bar

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