Fairmont Le Château Frontenac 5성

고객 평점 (ALL 평가) 4.6/5 7,904 리뷰

Fairmont Le Château Frontenac - Image 1
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호텔설명

호텔 추가 정보

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

숙박

호텔 위치

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 4P5 QUEBEC CITY
Canada

GPS:46.811864, -71.20626

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  7,904 리뷰

TripAdvisor 평가  4.5/5  7,869 리뷰

2023으뜸 시설

Horrible customer service - do not rebook !!

트립어드바이저 평점 1.0/5

Joe R TripAdvisor 인증 리뷰

Stay away from pre booking. They do not offer a refund of cancelling a week in advance. They want a pre booking to not have to refund the room We can’t go as my son’s camp is no longer offered and they will not refund. The cancellation policy is in the paperwork after you pay. That they email. Just avoid this place and use a hotel that offers a cancellation policy

Good afternoon, Thank you for taking the time to reach us. We would love to know more about this cancellation rule you are talking about. Our policy is of 72hours prior to arrival. It would be a pleasure to overlook this with you. You can reach us at esther.fortin@fairmont.com. We will wait for your response back. Kindly,

Could be better

트립어드바이저 평점 3.0/5

corie w TripAdvisor 인증 리뷰

It is a beautiful hotel with a great location but its popularity draws crowds and tours to the lobby which makes it nearly impossible for guests to relax in lobby. Also front door staff completely inattentive...no help upon entering with luggage or throughout stay. Not a 5 star experience.

Good afternoon, Thank you for the time you took reviewing us. We want to assure you your comments will be shared with the respective manager and actions will be taken. As of the popularity of our establishment, we are proud to be one of the "not to miss monument" in the city. As of the tours, only one company is autorised to proceed with guided tour and only under a limited number of visitors as well as limited hours. Other group are not allowed. We understand wanting to rest in the lobby area might be an experience, thank you for sharing this with us. We remain available if you want to discuss with us. Kindly

Excellent Hotel Experience

트립어드바이저 평점 5.0/5

kathleenpX7879ML TripAdvisor 인증 리뷰

This hotel is historic and beautiful. Every detail clearly is important and staff make you feel like a VIP. Food selection and shopping within hotel are fabulous, as well as being in a perfect spot to explore the town. Staff are attentive and friendly and not speaking French well was no problem! We will definitely be back10/10

Good afternoon, Thank you for this beautiful comment. We are proud to read you had an excellent hotel experience and that our teams made you feel like VIP. All of our words will be shared with all of our teams. We all wish you a wonderful day and cannot wait to welcome you back soon!

Great Venue

트립어드바이저 평점 5.0/5

Pierre R TripAdvisor 인증 리뷰

Great location in the heart of the old city of Quebec. Lots of history. Easy walking in best part of the city. The food at the hotel is amazing and all around the hotel many great restaurants as well. Very friendly staff and great service. Memorable stay!

Good afternoon, Thank you for the time you took sharing with us the appreciation of this past visit. It will be a pleasure to share all of this with our entire team staff. Kindly,

Beautiful, historic hotel, magically restored.

트립어드바이저 평점 5.0/5

Michael B TripAdvisor 인증 리뷰

This is a beautiful historic hotel with very modern amenities. The beds were a delight, great linens and CLEAN. Matthieu was our housekeeper and he did a beautiful job. I was there with a group and didn’t have opportunity to eat in the restaurants, but our banquet meal was delicious. The bars were very expensive, like really expensive.

Good afternoon. Thank you for this amazing review. Having the opportunity to stay with us with a group is a unique way of discovering our historical meeting spaces. We are glad you appreciate all of it, including the delicious meal. It is with pleasure that we will share all of your comments with our teams. Wish you a lovely day,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,422 리뷰 9.2/10 위치
  • 3,351 리뷰 7.2/10 객실
  • 4,244 리뷰 8.9/10 서비스
  • 110 리뷰 3.6/10 인터넷 가격
  • 1,558 리뷰 8.1/10 편의 시설
  • 1,489 리뷰 8.7/10 분위기
  • 1,234 리뷰 4.4/10 안락함
  • 832 리뷰 4.5/10 가격 대비 가치

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