Mercure Exeter Rougemont Hotel 4성

고객 평점 (ALL 평가) 4.0/5 602 리뷰

Mercure Exeter Rougemont Hotel - Image 1
Mercure Exeter Rougemont Hotel - Image 2
Mercure Exeter Rougemont Hotel - Image 3
Mercure Exeter Rougemont Hotel - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

숙박

호텔 위치

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP EXETER
United Kingdom

GPS:50.72575, -3.533418

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DRAKES

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  602 리뷰

TripAdvisor 평가  3.5/5  878 리뷰

Do not eat here

트립어드바이저 평점 1.0/5

Elweez TripAdvisor 인증 리뷰

I went to a Mamma Mia afternoon tea for Mother’s Day. We were served dry sandwiches and cakes from Tesco - as confirmed by the kitchen. I paid £75 for the privilege. I was told someone would be in touch. Emailed twice and no response. Not impressed that no one has bothered to reply to me for weeks, so leaving a review to let others know how poor the hotel restaurant is and how little they care about customer service. Avoid. Can recommend Hotel du Vin as an alternative. Or just walk up the road to Tesco and save yourself £70.

Good location but tired in places

트립어드바이저 평점 3.0/5

Sunny-10091 Couples - TripAdvisor 인증 리뷰

Old Hotel with a great location to town centre and station. I emailed to request an early check-in as a Gold Accor member but had no reply, so we checked in at normal time. The privilege room was a good size, the decor modern but tired in places. In the bathroom, there was a dirty mark on the tile next to the toilet roll holder. The bed left side of the bed was squeaky, which was annoying. It was not up to the usual Mercure standard. We will not return.

Great central hotel.

트립어드바이저 평점 4.0/5

Phil19294 Couples - TripAdvisor 인증 리뷰

A really nice hotel in a great central location, close to the shops, bars and restaurants. The room was very comfortable and the shower was amazing. The staff were very friendly. A special shout out to Charlie who took personal responsibility to resolve a few minor issues during our stay. He made a huge difference. We will definitely go back.

Dear Phil19294 Thank you for choosing the Mercure Exeter, Rougemont Hotel situated in the heart of the city. We very much appreciate all of your kind words, especially as you highlighted one of the team, Charlie who gave good customer service throughout your stay. We are furthermore pleased that you benefited from our central location opposite the Central Rail Station and proximity to the many shops and bars this historic city has to offer. We look forward in welcoming you back soon and providing you with another enjoyable stay. Kind Regards Mark Postlethwaite

Lovely stay...

트립어드바이저 평점 5.0/5

K B TripAdvisor 인증 리뷰

The hotel is beautiful and our room was spacious with a huge and comfortable bed. The staff were all very friendly and had kindly put up a birthday banner in my sons room. The staff had also given my son a birthday card and complimentary drink as we were celebrating his 21st birthday which was a lovely suprise. The shower was amazing with 2 different shower heads to choose from and very nice toiletries. The location is fantastic to enjoy a night out in Exeter. We will definitely return.

Dear53katyb Thank you so much for choosing the Mercure Exeter, Rougemont Hotel to celebrate the 21st Birthday of your son over the weekend. I was so pleased to read that the teams efforts were appreciated and added to a lovely stay with the small gestures provided. We were also pleased that you all enjoyed a fantastic night out in the city of Exeter which offers many restaurants and bars in easy reach of the hotel. We look forward in welcoming you back when you return to Exeter. Kind Regards Mark Postlethwaite

not worth the price, unless you just want a great location

트립어드바이저 평점 3.0/5

Dania A TripAdvisor 인증 리뷰

Positives: 1) The room was clean and with good access to sockets 2) the location of the hotel was great: very central and near the train station Negatives: 1)The shower was cold - I had to I left it running for ages before to get hot water. 2)The restaurant was not great. The breakfast was very poor with not many choices. If you are vegan, don't think to spend the money for the breakfast as there are not many options for vegans. Dinner was also not very special. I had to ask for water as they didn't bring me some to start with 3) the doors that connect the corridors are very heavy and difficult to use when you have a heavy luggage (or more than one) I would not stay there again unfortunately

Dear scienceTravel22 Thank you for choosing the Mercure Exeter, Rougemont Hotel on your most recent stay in the area and for supplying us with your feedback. Allow me to apologise for the shortcomings during your stay and can confirm that we are investigating the issues you had with the hot water, however noted that after running for a while you were able to enjoy a hot shower. I have noted your concerns regarding vegan options which we review accordingly and disappointed that we unable to give you the choices on this occasion. We still hope to welcome you back and provide you with a faultless experience sometime in the future. Kind Regards Mark Postlethwaite

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,089 리뷰 8.9/10 위치
  • 1,494 리뷰 5.5/10 객실
  • 1,033 리뷰 8.1/10 서비스
  • 9 리뷰 9.2/10 인터넷 가격
  • 773 리뷰 5.1/10 안락함
  • 562 리뷰 4.4/10 청결도
  • 495 리뷰 4.9/10 편의 시설
  • 437 리뷰 6.6/10 조식

Powered by Trustyou

주변에 있는 다른 시설

Exeter 지역 모든 호텔