머큐어 런던 하이드 파크 호텔 4성

고객 평점 (ALL 평가) 4.0/5 859 리뷰

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머큐어 런던 하이드 파크 호텔

8 14 Talbot Square, Paddington
W2 1TS 런던
영국

GPS:51.515033, -0.174291

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 피트니스 센터
  • Wi-Fi
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Bella Italia Paddington

하루 중식은 매일 조식, 중식, 석식으로 이용이 제공됩니다. 레스토랑은 따뜻한 분위기, 특별한 서비스 및 다양한 이탈리안 요리와 함께 휴식을 취하며 상쾌한 휴식을 취할 수 있는 완벽한 장소입니다. 클래식 이탈리안 요리를 런던에 선보입니다.

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자세히 보기

ALL 평가  4.0/5  859 리뷰

TripAdvisor 평가  4.0/5  1,006 리뷰

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

트립어드바이저 평점 3.0/5

citymusiclover 비즈니스 - TripAdvisor 인증 리뷰

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

Overnight stay in London

트립어드바이저 평점 5.0/5

debbie t Couples - TripAdvisor 인증 리뷰

What a little gem of a hotel. Very quiet location but very close to Paddington station. The rooms are smaller than we are used to but spotlessly clean. We had a great nights sleep in a very comfortable bed. Would definetly stay here again. Excellent value for money and will be recommending to our friends and family.

Dear Debbie T, Thank you for your lovely review of our hotel. We are thrilled to hear that you had a wonderful stay with us and that you found our hotel to be a little gem. We appreciate your kind words about our quiet location, cleanliness, comfort, and value for money. We are glad that you would definitely stay here again and that you will be recommending us to your friends and family. We look forward to welcoming you back soon and making your next stay even more enjoyable. Kind Regards, Imed Chikhaoui

It was central to what we wanted.

트립어드바이저 평점 4.0/5

aldavril Couples - TripAdvisor 인증 리뷰

We had an enjoyable 4 night stay here. So close to what we wanted to see. Kensington Palace, Hyde Park those lovely little squirrels and close enough to do a walk to Abbey Road. The staff were friendly. Our room with our upgrade was spacious enough for us. It was a lovely bed and a beautiful quiet location. Great to have Italian restaurant on the premises. We liked it.

Dear Aldavril, Thank you for your lovely review and for choosing our hotel for your 4 night stay. We are happy to hear that you liked our central location, friendly staff, spacious room, comfortable bed, and Italian restaurant. We are glad that you had a chance to visit some of the nearby attractions, such as Kensington Palace, Hyde Park, and Abbey Road. We appreciate your feedback and we hope to welcome you back soon. Kind Regards Imed Chikhaoui

Excellent Staff

트립어드바이저 평점 5.0/5

Eireboi TripAdvisor 인증 리뷰

Checked in for two nights over NYE , I made my booking on booking.com but they said I was upgraded to king bedroom, this turned out to be not true but once I told hotel manage and staff , they said they were so sorry and then they went above and beyond to make sure I had a lovely stay! Sofia at front desk talk to her manager and minutes later she arrived at my room with a new room assigned with king bed and more space. The room itself came with free mini bar , minerals only but still a nice touch and very modern decor, room was in quiet area so no traffic to be heard at all. There was safe, slippers .robes , even free wine in room also. The hotel location is perfect and minutes from Paddington station and local subway. Any amount of restaurants nearby also so you don't have to travel far. Hotel was perfect for my stay and very clean and good location, but what really made it special was Sofia and the rest of the staff who simply care about customers so next time I go to London, I know exactly where I choose to stay!

Dear Eireboi, Thank you for your kind words and for choosing our hotel for your NYE celebration. We are delighted to hear that you enjoyed your stay and that our staff went above and beyond to make you feel comfortable and welcome. We are especially proud of Sofia, who is a valuable member of our team and always strives to provide excellent service. We will be sure to share your compliments with her and the rest of the staff. We are also glad that you liked our amenities, such as the free mini bar, the wine, and the robes. We want our guests to have a relaxing and memorable experience at our hotel. Our location is indeed convenient, as we are close to Paddington station and many restaurants. We hope you had a chance to explore some of the attractions in London as well. Thank you again for your wonderful review. We appreciate your feedback and your loyalty. We look forward to welcoming you back to our hotel the next time you visit London. Kind Regards Imed Chikhaoui

Over priced small room

트립어드바이저 평점 3.0/5

NatalieNatalie92 Couples - TripAdvisor 인증 리뷰

We stayed at this hotel when visiting London for a Christmas weekend away - the location was fab! But the rooms were very small, we had a kingsize room which we opted for to ensure we had plenty of space. But our room was tiny with a kingsize bed in it that took up all the room, meaning it was very difficult to get dressed in the room. Expensive for what we received. Room looked nothing like the advertisement on booking.com.

Dear NatalieNatalie92, Thank you for staying at our hotel and for sharing your feedback. We are happy to hear that you liked our location and found it convenient for your Christmas weekend away. However, we are sorry to hear that you were disappointed with the size of your room and the price you paid. We would like to assure you that you have been allocated the correct room type that you have booked. We do offer different room types that suit our guests’ needs and preferences. We always advise the correct room type and measurement on our website or on other platforms where you can book our hotel. However, we understand that the layout of the rooms may vary and some guests may find them smaller or larger than expected. With regards to the price, we are the most reasonable hotel in the area considering the location and what we offer. We provide high-quality service and amenities and free Wi-Fi. We also have a 24/7 reception and a friendly and helpful staff. We believe that our prices reflect the value and quality of our hotel. However, we appreciate your view and we welcome all of our guests’ comments. We always strive to improve our hotel and our service based on your feedback. We hope you will give us another chance to serve you better in the future. Kind Regards Imed Chikhaoui

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 659 리뷰 9.8/10 위치
  • 961 리뷰 5.9/10 객실
  • 774 리뷰 8.1/10 서비스
  • 12 리뷰 8.3/10 인터넷 가격
  • 566 리뷰 3.5/10 안락함
  • 297 리뷰 6.7/10 청결도
  • 225 리뷰 7.4/10 조식
  • 6 리뷰 9.2/10 웰니스 센터

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