Novotel Konya 5성

고객 평점 (ALL 평가) 4.4/5 766 리뷰

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호텔설명

호텔 추가 정보

  • Well-being centre for relaxation and fitness

  • 5,2 kms distance to Mevlana Museum

  • Kid-friendly and pets allowed

  • Next to bus stop and 3.5 kms to High Speed Train Station

  • Private indoor and outdoor parking

숙박

호텔 위치

Novotel Konya

Seker Mah Cevreyolu Cad, No 38 Selcuklu
42080 KONYA
Turkey

GPS:37.885747, 32.460829

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  766 리뷰

TripAdvisor 평가  4.5/5  806 리뷰

2024으뜸 시설

Disappointing Stay at Novotel Konya in April 2024 - Feedback and Concerns

트립어드바이저 평점 1.0/5

swetaamit 가족 - TripAdvisor 인증 리뷰

Dear Novotel Konya Team, I am reaching out to share my experience during our stay at your property in the first week of April 2024, which, regrettably, did not meet the expectations we had of the Novotel brand. Our primary concern was the lack of air conditioning in our rooms, despite the uncomfortably warm temperatures. We were informed that the AC system across the hotel is activated only in the second week of April, a policy that significantly impacted our comfort and well-being. The suggestion to open the large windows, while meant as a solution, presented safety concerns for us, especially since we were traveling with children. Additionally, this led to a secondary issue: the noise from traffic outside was constant throughout the night, disturbing our sleep. Another significant disappointment was the absence of vegetarian options in the dining facilities. Given the reputation of Novotel for accommodating diverse dietary needs, it was surprising and disheartening to find no vegetarian dishes available, limiting our dining experiences and overall enjoyment of our stay. Turkey is renowned for its beauty and hospitality, qualities we looked forward to experiencing at your hotel. However, the lack of basic amenities and consideration for guest comfort has left us with a less favorable impression of Novotel Konya. We chose your hotel trusting in the quality and service Novotel is known for globally. Unfortunately, our experience in April 2024 fell short of these expectations. I hope this feedback will be taken constructively, leading to improvements that will enhance the experience for future guests. Warm regards

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Mediocre hotel needing attention

트립어드바이저 평점 3.0/5

alangC4884VS TripAdvisor 인증 리뷰

The room was small and tight. Bathroom was small also Lighting was poor. Located in a congested area with nothing to do. TV had few channels. Window did not close so we had to switch rooms. Still noisy from traffic. Exit sign not lit on floor. Bath tub did not drain. Tile cracked on the floor. Towel rack grab bar loose. Hotel not kept up. Dinner however was good with good desserts. AC not working well also.

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Like all Novotels...

트립어드바이저 평점 5.0/5

neelkamalk2017 TripAdvisor 인증 리뷰

The overall experience was good. Good linen and good toiletries were a comfort. The sleep quality was not so good as our room was by the side of road and the noices were disturbing (although the room was on fourth floor). The breakfast was good in quality and quantity.

Dear Guest, Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. Best Regards

Poor air con

트립어드바이저 평점 3.0/5

Patric D TripAdvisor 인증 리뷰

This would have been good except for the poor air conditioning that seemed impossible to fix. The rooms are pretty decent and there is a good breakfast. Dinner was pretty good too with plenty of choise available

Dear Guest, Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible. Best Regards,

Average rooms but fantastic breakfast buffet

트립어드바이저 평점 3.0/5

gpants1 Friends getaway - TripAdvisor 인증 리뷰

The hotel is situated outside the main city centre in a mostly residential area. The rooms are basic with amenities. (Soap and shampoo only ) in pump bottles affixed to the walls. The fixtures and fittings are a little tired and some things broken, cracked or worn. The bed is extremely comfortable if you like a firm mattress. The pool is unfortunately permanently closed. The fitness centre was disappointing. 2 of the 3 running machines were not operational, there was no water or towels available. The sanitation spray was empty and equipment rundown. The buffet breakfast is spectacular. The quality and variety of the food was fantastic and so many floor staff helping and clearing tables. Over all an average experience with the highlight being the restaurant.

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 221 리뷰 8.2/10 위치
  • 488 리뷰 6.8/10 객실
  • 934 리뷰 9.5/10 서비스
  • 7 리뷰 7.7/10 인터넷 가격
  • 425 리뷰 9.4/10 조식
  • 410 리뷰 8.8/10 청결도
  • 264 리뷰 9.1/10 레스토랑
  • 32 리뷰 4.2/10 수영장

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고객 평점 (ALL 평가) 4.2/5 (655 리뷰)

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