Aparthotel Adagio Edinburgh Royal Mile 4성

고객 평점 (ALL 평가) 4.4/5 831 리뷰

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호텔설명

호텔 추가 정보

  • Central location on the Royal Mile, near the shops and main attractions

  • 10 mins walk from Waverley station

  • Easy access to public transport

  • Mini-market open 24/7 in Reception

  • Fitness centre open 24/7

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호텔 위치

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ EDINBURGH
United Kingdom

GPS:55.950897, -3.182251

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

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고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  831 리뷰

TripAdvisor 평가  4.5/5  980 리뷰

Brilliant stay

트립어드바이저 평점 5.0/5

Rachy12345 Couples - TripAdvisor 인증 리뷰

Had a brilliant stay here just wished we had longer than an evening. Breakfast was lovely and the room was very comfortable we will definitely be back when we next come to Edinburgh. It’s in a great location as well the only issue and I’m being picky is parking not being on site but with a discount it was 12 for 24 hrs which I thought was reasonable.

Dear guest, Thank you so much for the great feedback of your recent stay with us. We're pleased to note that you enjoyed our breakfast, and that you had a clean and comfortable stay in a good location. We hope we can welcome you back again soon. Our best wishes, Adagio Edinburgh

Nice hotel in a good location

트립어드바이저 평점 4.0/5

Gla299 TripAdvisor 인증 리뷰

Travelled through from Glasgow by train and it was a short walk to the hotel from Waverley station. The hotel was in a great location on the Royal Mile and walking distance to all the main attractions. The hotel was in a lovely building with great facilities. The price per night was quite expensive but you would pay the same for similar hotels in Edinburgh.

Urgent Complaint Regarding Hotel Service and Manager's Unhelpful Attitude

트립어드바이저 평점 1.0/5

Sav K 가족 - TripAdvisor 인증 리뷰

I am writing to express my extreme dissatisfaction with the service provided by your hotel, specifically concerning an incident involving the front desk staff and the manager, Andria. My family and I arrived at the check-in desk at 10 pm on April 3rd, 2024, only to be informed that our room had been given to a walk-in guest without proper verification of their identity. Despite having paid the full amount, we were left waiting at the reception for over 2.5 hours until midnight, as the front desk staff, particularly Issac, informed us that there were no available rooms left. After the lengthy wait, Issac managed to secure a room for us. However, upon entering the room, we were met with a foul smell and poor ventilation. It became apparent that the previous guest had also experienced this issue, as they had requested to change rooms on the same day. Issac assured us that he would arrange for a room with a street-facing window to improve ventilation by the following morning. Despite Issac's assurances, the morning manager, Andria, disregarded our previous agreement and dismissed our concerns. Despite offering to show her the condition of the room, Andria displayed a lack of empathy and professionalism, seeing us as troublesome guests rather than addressing the issues at hand. On March 26th, 2024, we had a pleasant stay in room 234, which is why we requested a similar room. I know your hotel have the ability to accommodate our needs for a better ventilating room. However, Andria, the manager of the morning team, refused to honor the arrangement made by Issac the previous night. Despite our attempts to address the issue and find a satisfactory solution, Andria displayed a dismissive and unhelpful attitude. The odor in the room was so strong that it caused us severe headaches throughout the night, making it impossible for us to sleep. Despite our efforts to seek assistance at 4 am, there was no one available at the front desk. Consequently, we were compelled to vacate the room at 7 am due to the unbearable conditions. Our attempts to resolve the situation with Andria were met with reluctance and unhelpfulness. As we still have three nights remaining in our stay until April 7th, 2024, this experience has marred our Easter holiday trip. I must emphasize that this has been the most uncomfortable stay I have ever endured, and Andria's handling of the situation has only exacerbated the matter. I urge you to address these issues promptly and provide a resolution to ensure the remaining duration of our stay is satisfactory. Please contact me as soon as possible to discuss this matter further and offer assistance in rectifying the situation.

Best location ever... in the middle of history

트립어드바이저 평점 4.0/5

J v TripAdvisor 인증 리뷰

Great location, 2 room studio great for a parent/child... cleaning could be better... sticky floors, sand on floor, rottwn wooden oanellibg in bathroom. Breakfast buffet is as you would expect. Would recommend because of the super location on the royal mile.

Not a great experience

트립어드바이저 평점 2.0/5

WillemijnN7 TripAdvisor 인증 리뷰

I do not recommend this hotel. The room was dirty. Spots on the bed, light fixtures and silverware on arrival and even if you're staying here for almost a week, they dont collect the dirty towels. You have to ask for new clean towels and toilet paper.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,154 리뷰 9.8/10 위치
  • 2,250 리뷰 7.1/10 객실
  • 1,460 리뷰 8.1/10 서비스
  • 85 리뷰 4.6/10 인터넷 가격
  • 829 리뷰 6.7/10 청결도
  • 513 리뷰 6.4/10 조식
  • 417 리뷰 5.3/10 가격 대비 가치

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