Grand Mercure Maha Cipta Medan Angkasa 5성

고객 평점 (ALL 평가) 4.5/5 220 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Grand Mercure Maha Cipta Medan Angkasa - Image 1
Grand Mercure Maha Cipta Medan Angkasa - Image 2
Grand Mercure Maha Cipta Medan Angkasa - Image 3
Grand Mercure Maha Cipta Medan Angkasa - Image 4
Jl Sutomo no 1, 20235 MEDAN, Indonesia

호텔설명

호텔 추가 정보

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

전화
팩스 +62 61 4550555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  220 리뷰

TripAdvisor 평가  4.5/5  1,975 리뷰

Just Average

트립어드바이저 평점 3.0/5

depechemode101 Couples - TripAdvisor 인증 리뷰

Although its not our first time staying here but condition of the hotel has changed considerably especially since our last stay was back in 2020 before COVID-19. Their room is still ok, clean and quite spacious, adequate amenities provided and service upon arriving from Front Desk & bellboy is friendly. The let down is the breakfast, which is now served at the poolside area (outdoor) no longer in their restaurant. The area is so messy and loud, full of children & people who is swimming as well as the hotel seems running full house on that day. Food on the buffet despite good variety, most of them are already finished by 9 AM & the refill takes forever. Apart from the food, plates, cutleries & glasses were not available as well . The ambience of the breakfast venue is chaotic with most of the table left dirty. Not a good sight for a 5-star hotel, felt like it was more of a 3-star experience.

Dear Guest, Thank you for taking the time to tell us about your experience at Grand Mercure Maha Cipta Medan Angkasa. We are very sorry that your experience did not meet your expectations; Please allow us to offer our sincerest apologies. At Grand Mercure, we strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to overcome and prevent the recurrence of the problem in the future. We are grateful for your willingness to share your suggestions with us and we hope that you will give us the opportunity to serve you better in the near future. Our regards, Management

Overall bagus tapi pelayanan kurang ramah dan penyajian makanan lama

트립어드바이저 평점 4.0/5

Coastal61577608721 TripAdvisor 인증 리뷰

Pelayanan nya kurang ramah, dan penyajian makanan lama, but overall the foods are delicious. And the ambiance is comfortable. I like listening to the music while i eat the food here. I wish that i could celebrate my event here again, thank you

Tamu kami yang terhormat, Terima kasih banyak atas ulasan yang Anda bagikan mengenai pengalaman berkunjung bersama kami. Hal seperti ini pun akan menjadi penyemangat bagi seluruh tim untuk selalu mengembangkan kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan Anda ini. Tetap jaga kesehatan dan sampai berjumpa kembali dikedatangan Anda selanjutnya di Grand Mercure Medan Angkasa! Hormat saya, Management

Pleasant Stay Few Drawbacks

트립어드바이저 평점 4.0/5

Len M TripAdvisor 인증 리뷰

Nice and clean hotel. Very comfortable beds. Breakfast is plentiful and very delicious but it is the same every day…some variety would be good. Staff are very friendly and helpful. A little disappointed with the lack if knowledge of the staff as to the attractions and shopping in Medan. Needs to be a exit/entry to the hotel from the road for guests that like to walk…always felt like you were going through a car park when entering or leaving the hotel on foot. Laundry costs are very expensive so would get washing done off site easily and at a fraction of the cost. This was disappointing. Hotel restaurant food was quite average. Room, shower and bathroom very good.

Dear LenMaasikas, Thank you for taking the time to tell us about your experience at Grand Mercure Maha Cipta Medan Angkasa. We are very sorry that your experience did not meet your expectations; Please allow us to offer our sincerest apologies. At Grand Mercure, we strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to overcome and prevent the recurrence of the problem in the future. We are grateful for your willingness to share your suggestions with us and we hope that you will give us the opportunity to serve you better in the near future. Our regards, Management

Acceptable stay for price paid

트립어드바이저 평점 4.0/5

urbanguy1974 TripAdvisor 인증 리뷰

2-night stay for 5 adults in 3 rooms Upside: (1) Rooms - They appeared to have been renovated, so were generally fresh and clean. Beds and pillows were firm and comfortable. Air-conditioning was efficient. (2) Food - Poolside buffet included in room rate offered a good selection of Indonesian and international food. However, only brewed coffee was offered; no espresso-based drinks. Orchid restaurant just off the lobby served delicious Indonesian-style nasi goreng. (3) Location - Short distance by car to many locations in downtown Medan, such as DeliPark Mall, Centre Point Mall, Tjong A Fie mansion, train station, etc. Downside: (1) Gym - While relatively large in terms of space, the gym's equipment was old and poorly maintained. Air-conditioning was inefficient. Disappointing experience for a hotel of this standard, especially relative to the better condition of the hotel's other public areas/facilities. (2) Minor maintenance issues - Hair dryer in one room wasn't working. Reported to front desk, but issue wasn't fixed. Shower handle/rainforest head mixer cap in one bathroom came off when pulled. Maintenance attempted to wrap plumber's tape so that the cap could be screwed back in, but it came off again a day later. Water could still be directed either to the shower handle or rainforest head by pulling the bare metal road. (3) Ineffective soundproofing - External noise from hotel's surroundings could enter via the windows. Nature of sounds depends on time of day and room facing.

Dear Guest, Thank you for taking the time to provide us with your valuable feedback. We are sorry that some of our facilities did not meet your expectations, and we regret any discomfort you experienced as a result. Here at Grand Mercure Maha Cipta Medan Angkasa, we strive to create an enjoyable experience for all our guests and continuously work hard to ensure all our rooms provide utmost comfort. We appreciate you bringing this to our attention and thank you for giving us the opportunity to improve. We hope that your overall stay was pleasant and look forward to welcoming you back in the future. Sincerely, Management

short yet memorable stay, never disappoint with Accor group’s service

트립어드바이저 평점 5.0/5

Lionita I TripAdvisor 인증 리뷰

nimble service, comfortable rooms, kind and helpful receptionists and staffs. beds, bathroom, and breakfast are nice the hotel location is strategist so it’s easy to reach places in medan city centre

Dear Lionita I., Thank you for taking the time to review your stay at Grand Mercure Maha Cipta Medan Angkasa. We are so pleased that you enjoyed our nimble service and comfortable rooms, as well as our kind and helpful receptionists and staffs. It is also great to hear that you found the beds, bathrooms, breakfast and location of the hotel satisfactory. At Grand Mercure Maha Cipta Medan Angkasa, we strive to provide a comfortable and unforgettable experience for all of our guests. We look forward to welcoming you back in the near future. Sincerely, Management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 145 리뷰 8.6/10 위치
  • 816 리뷰 9/10 객실
  • 786 리뷰 9.3/10 서비스
  • 22 리뷰 9.4/10 인터넷 가격
  • 459 리뷰 9/10 레스토랑
  • 447 리뷰 8.9/10 청결도
  • 354 리뷰 9.2/10 안락함
  • 314 리뷰 8.9/10 조식

Powered by Trustyou

주변에 있는 다른 시설

ibis Styles Medan Pattimura 3성

고객 평점 (ALL 평가) 4.4/5 (485 리뷰)

거리 3.378 km

호텔 보기
Medan 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.