Pullman Brisbane King George Square 5성

고객 평점 (ALL 평가) 3.8/5 3,403 리뷰

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호텔설명

호텔 추가 정보

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

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호텔 위치

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  3,403 리뷰

TripAdvisor 평가  4.0/5  2,482 리뷰

정말 노후화 되고 불친철한 서비스

고객 평점 0.5/5

정. 가족 - 전체(All) 통지 확인

저희가 저녁에 체크인을 하고 방을 배정 받았는데 방에서는 곰팡이 냄새가 심했으며 방 에어콘이 문제가 있어 수리를 요청했습니다. 빠르게 응대 해주셨지만 짐을 다 푼상태에서 7층에서 4층으로 이동해야 했으며 이동한 방에 에어콘은 정상이였지만 화장실 변기 버튼이 고장등 상태가 좋지는 않았습니다. 체크아웃 할때 까지 어떠한 사과도 받지 못했습니다. 다시는 이용하고 싶지 않습니다.

No AC in a ‘5 star’ hotel?

트립어드바이저 평점 2.0/5

Edward B TripAdvisor 인증 리뷰

Air conditioning didn’t work. Called reception, they sent up a fan. Not really an appropriate fix and led to a very uncomfortable hot stay. I mentioned my displeasure at checkout and I got an apology. I would’ve expected to be moved to a room with AC, and in lieu of that, compensated for the lack of AC at checkout.

Dear M1816QAedwardb, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the air conditioning issue during your stay. Ensuring the comfort of our guests is our top priority, and we regret that we fell short in this regard. Your feedback is invaluable to us, and we will address this matter promptly with our maintenance team to ensure that such issues are resolved promptly in the future. We understand your frustration and disappointment, and we apologize for any inconvenience caused. Please rest assured that we take your feedback seriously, and we will review our procedures to ensure that appropriate measures are taken to prevent similar occurrences in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

Anniversary Stay

트립어드바이저 평점 4.0/5

Awhina W TripAdvisor 인증 리뷰

Just stayed here and really loved our stay. The room was amazing and we had a balcony suite. Very happy with the Golden Finch restaurant, the food was amazing and the staff were all very welcoming and helpful. Thank you so much. The rooftop bar was a great place to wind down after a big day.

Dear awhinaw2024, Happy Anniversary! Thank you for choosing to celebrate such a special occasion with us and for taking the time to share your wonderful experience. We're thrilled to hear that you had an amazing stay and that you enjoyed the amenities and dining options available at our hotel. It's fantastic to know that you found the food at Golden Finch restaurant amazing and that our staff provided welcoming and helpful service throughout your visit. We're delighted that you had a memorable experience and that you were able to unwind at our rooftop bar. Thank you for choosing to celebrate your anniversary with us, and we hope to have the pleasure of welcoming you back for many more special occasions in the future! Warm regards, Tarunika Dasgupta - Front Office Manager

Perfect… for a quick one night trip.

트립어드바이저 평점 4.0/5

Bear_Wilson Solo travel - TripAdvisor 인증 리뷰

Great location. Amazing bed, pillows and linen. Great nights sleep. Spacious corner room. Dated bathroom. Excellent amenities (very environmentally conscious). Accomodating staff as they arranged an early check in for me. Only disappointed is there was no cutlery in the room should you get Uber eats delivered. Would return next time I’m in Brisbane. Loved it.

Dear Bear_Wilson, Thank you for sharing your feedback with us! We're delighted to hear that you had a great trip and that our hotel met your expectations in many aspects. It's wonderful to know that you found our location great and enjoyed a comfortable night's sleep on our amazing bed, pillows, and linen. We're also pleased that you appreciated the spaciousness of your corner room and our environmentally conscious amenities. We apologize for the dated bathroom and the oversight regarding the cutlery in your room. Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to our accommodations. Thank you for acknowledging our accommodating staff, and we're glad we could arrange an early check-in for you. It's fantastic to hear that you would consider returning to our hotel next time you're in Brisbane. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Sincerely, Tarunika Dasgupta - Front Office Manager

I will give this one a very wide berth in future.

트립어드바이저 평점 1.0/5

Adelaide-56 TripAdvisor 인증 리뷰

All we wanted for our one night in between landing in Brisbane via the Great Southern Rail late on Sunday afternoon, and embarking on our cruise the following day, was a comfortable bed for the night. The bed was fine, but upon arrival, we advised that the toilet was broken and was running very loudly. We also advised that someone else's almost finished small milk carton was the only item in our fridge. This was a terrible occupational health and safety issue. Imagine that the previous occupant had covid or other infective illness and had swigged straight out of the carton. I informed reception, but 3 hours later after we returned from dinner, there was still no milk for our use. Further, there was no jug of cool water or small bottle of water for us to make a cup of tea or coffee IF we had some milk. The toilet continued to run very loudly all night, making for very little sleep. This place is a disgrace and the management who were on for the night couldn't have cared less. If they had simply given us another room, or attended to our valid concerns, I wouldn't be here writing this review.

Dear Adelaide-56, We sincerely apologize for the subpar experience you had during your stay with us. It is disheartening to learn about the issues you encountered, and we regret that we fell short of providing the level of service and comfort you deserved. Your concerns about the broken toilet, lack of milk, and the overall indifference you experienced from our team are unacceptable. We take these matters seriously, and we will conduct a thorough investigation to understand why your concerns were not addressed promptly. Rest assured that we will use your feedback as an opportunity to improve our service and prevent such incidents from happening in the future. Your comfort and satisfaction are our top priorities, and we regret that we failed to meet your expectations on this occasion. We appreciate you bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future. Sincerely, Tarunika Dasgupta Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 840 리뷰 8.8/10 위치
  • 1,920 리뷰 5/10 객실
  • 1,643 리뷰 6.5/10 서비스
  • 76 리뷰 3.5/10 인터넷 가격
  • 798 리뷰 5.1/10 안락함
  • 594 리뷰 4.5/10 청결도
  • 412 리뷰 4/10 편의 시설
  • 364 리뷰 5.3/10 가격 대비 가치

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