Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 3,942 리뷰

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Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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호텔 위치

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  3,942 리뷰

TripAdvisor 평가  4.0/5  1,404 리뷰

Not up to standard by any means

트립어드바이저 평점 1.0/5

Traveller80133 TripAdvisor 인증 리뷰

Room smelt mouldy making me feel sick and with a headache. Rang reception and no rooms are available. They were going to send up someone to fix the air conditioner, not sure why since the air cond was working but the room smelt mouldy. Mould in shower, on door, tiles in bathroom not clean. Never again.

Terrible Rooms and experience for an Accor Hotel

트립어드바이저 평점 2.0/5

Daryl S TripAdvisor 인증 리뷰

Room dated. Shower cubicle had mould. We had to request for 2 extra pillows as the ones supplied were flat. Room serviced but housekeeping forgot to replenish milk and coffee. On check in a $100 deposit taken off my credit card. I had to call the hotel three days after our check out to see how long they were going to hold my money. Told three to four working days depending on my bank. Not Good Enough!!!! Will not be staying there ever again.

Dear 892daryls, Thank you for taking the time to share your experience with us, although we are deeply disappointed to learn that your stay did not meet your expectations. We sincerely apologize for the issues you encountered with the condition of your room, including the dated furnishings, the presence of mould in the shower, and the lack of attention to detail from our housekeeping team. Providing clean and comfortable accommodations is paramount to us, and we regret that we fell short in this instance. Additionally, we apologize for any inconvenience caused by the delay in releasing the deposit hold on your credit card. We understand the frustration this may have caused, and we will review our procedures to ensure a smoother and more efficient process in the future. Your feedback is invaluable to us, and we take it seriously as we strive to improve our services and facilities. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

Good Location

트립어드바이저 평점 4.0/5

AdhiDogel 가족 - TripAdvisor 인증 리뷰

Stay for 3 nights, got a room in a corner with view of Brisbane City Hall Clock and the church. Location is superb… near central station and shoping area. Bed linen clean, bath amenties also good. But its looks like the AC in my room doesnt work properly. Can not change the temperatur, tho room feel a little bit hot. Also the TV some times doesnt work. The housekeeping should check those things everytime they cleaning the room.

Dear AdhiDogel, Thank you for taking the time to share your feedback with us following your recent stay. We're delighted to hear that you enjoyed the superb location of our hotel, as well as the cleanliness of the bed linen and the quality of the bath amenities provided. However, we apologize for any inconvenience caused by the issues with the air conditioning and the TV in your room. Ensuring that all of our facilities are in proper working order is important to us, and we regret that we fell short in this regard. Please rest assured that we will address these maintenance issues promptly with our housekeeping and maintenance teams to ensure that they are resolved for future guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Tarunika Dasgupta - Front Office Manager

Hotel is worth its money

트립어드바이저 평점 4.0/5

Betty56B TripAdvisor 인증 리뷰

Very good hotel, friendly and helpful staff, good central location in Brisbane. Our room was clean, the bed was comfortable, room number 1313 on the 13th floor did not bring bad luck...☺ Buffet breakfast was fine. We had dinner twice at Pig 'n Whistle, which was very good, live music, friendly staff

Dear Go753418, Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you had a very good experience at our hotel and that you found our staff to be friendly and helpful. It's great to know that you enjoyed our central location in Brisbane and that your room was clean and comfortable. We're also pleased that you enjoyed the buffet breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future! Warm regards, Tarunika Dasgupta Front Office Manager

Fabulous stay

트립어드바이저 평점 4.0/5

Holly_2tubbycats Solo travel - TripAdvisor 인증 리뷰

Visited for a quick overnight staycation while attending an event at Southbank. Room was clean and tidy with fridge and aircon which helped cool our lovely humidity. Staff were all so lovely, friendly and helpful. No issues or concerns at all. Loved the hot shower and oh so comfy bed and doona. Roof top bar was awesome and special Thanks for making my gold member drink a highlight (staff member bar lady name started with M-so sorry had slipped my mind). Easy check out and great bonsoy latte at goldfinch on my departure. Easily as good as Melb and Syd stays. Great work Brissie Mercure.

Dear Holly_2tubbycats, Thank you for taking the time to share your fabulous experience with us! We are delighted to hear that your overnight staycation with us was such a success. It's wonderful to know that you found your room to be clean, tidy, and equipped with amenities to make your stay comfortable, especially in the Brisbane humidity. We're thrilled that our staff exceeded your expectations with their friendliness and helpfulness throughout your visit. We will be sure to pass along your compliments to the team member who made your Gold member drink a highlight of your stay. We're also pleased to hear that you enjoyed the amenities at our rooftop bar and had a great experience at Goldfinch during check-out. Providing exceptional service and creating memorable experiences for our guests is always our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Tarunika Dasgupta Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,418 리뷰 9.2/10 위치
  • 2,433 리뷰 4.8/10 객실
  • 1,977 리뷰 7.6/10 서비스
  • 117 리뷰 4.3/10 인터넷 가격
  • 966 리뷰 3.8/10 청결도
  • 922 리뷰 4.4/10 안락함
  • 591 리뷰 3.5/10 편의 시설
  • 540 리뷰 3.9/10 분위기

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