노보텔 이스탄불 보스포루스 5성

고객 평점 (ALL 평가) 4.6/5 2,131 리뷰

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Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 이스탄불, 터키

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  • 현대적으로 디자인된 200개 객실과 Suite가 준비되어 있고, 무료 WiFi와 무료 실내 주차가 제공됩니다.

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호텔 위치

노보텔 이스탄불 보스포루스

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 이스탄불
터키

GPS:41.024666, 28.979981

전화
팩스 +90 212 372 07 07

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,131 리뷰

TripAdvisor 평가  4.5/5  1,010 리뷰

2023으뜸 시설

A very well serviced, hotel with great amenities

트립어드바이저 평점 5.0/5

bavenjitc TripAdvisor 인증 리뷰

What a lovely hotel! Stayed here 3 nights with my husband and my parents. The selling point is the view from the breakfast area, you can watch the sunrise with a a beautiful view of the bosphorus, and skyline of Hagia Sophia and blue mosque. I will say there was not the best options for an eggless and vegetarian breakfast, but it was still good. The service is amazing my staff- very helpful. The Sauna/ steam room and pool are also lovely. The rooms are comfortable and more on the basic side. Only down side was the hallways seemed like some unfinished drywall, but like I said- the amenities of the hotel make up for that! Also the location is great, walkable to many places and by the tram!

Dear Bavenjit C, We sincerely appreciate your detailed feedback and are delighted to hear that you enjoyed your stay at Novotel Istanbul Bosphorus. We are thrilled that you found our hotel well-serviced with great amenities, especially the breathtaking view from the breakfast area. We have noted your comments about the breakfast options and will strive to improve in this aspect. It is wonderful to know that you appreciated our service, sauna/steam room, and pool. Regarding the room and hallway, we will look into your observations. We are pleased that our central location added to the convenience of your stay. Thank you for choosing to stay with us, and we hope to welcome you back soon. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Nice Location

트립어드바이저 평점 4.0/5

Kat25161973 TripAdvisor 인증 리뷰

Love the location of the hotel. It is near many good restaurants and pubs. Not far from bus stop and tram station. However I was a bit disappointed with the service at the restaurant on the top roof. I ordered sea trout but the salmon turned up instead. I mentioned this error to the waiter and he said this to me "it also came out of the sea"#*#*# I was speechless 🙊 😶 😳 Anyway the view from the restaurant was breathtaking. Also my bathroom mirror light wasn't functioning and no one fixed it during my 7 days staying here. It would be nice for the hotel to have more attention to the details and some manners lesson to the waiter. The front staff were very good and willing to help with professional attitude.

Dear Kat, We are delighted to hear that you enjoyed our hotel's prime location near various restaurants and pubs, as well as its proximity to public transportation. We sincerely apologize for the service shortcomings you experienced at the restaurant and the issue with the bathroom mirror light during your stay. Rest assured, we will address these matters internally to enhance our attention to detail. We appreciate your constructive feedback regarding the service and will ensure that necessary steps are taken to prevent such incidents in the future. It is heartening to learn that our front staff provided you with professional and helpful assistance. Thank you for bringing these points to our attention. We hope to have the pleasure of welcoming you back to Novotel Istanbul Bosphorus. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Business trip

트립어드바이저 평점 4.0/5

L4176FZdanielm 비즈니스 - TripAdvisor 인증 리뷰

Stayed for 2 nights for business. Excellent location next to the Port where there is a plethora of eating and shopping options. Breakfast is on a rooftop with exceptional views of the Bosphorus. I thought options at breakfast were a bit limited in my opinion. I didn't get to use it, but there is a large gym, spa area in the basement. I didn't come with my children but this would be a great place for families

Dear Daniel M, Thank you for choosing Novotel Istanbul Bosphorus for your recent business trip. We are delighted to hear that you enjoyed our excellent location and the plethora of dining and shopping options nearby. We appreciate your feedback regarding the breakfast options and will take this into consideration for future improvements. It's great to know you found our rooftop breakfast with exceptional views of the Bosphorus enjoyable. We look forward to welcoming you back soon. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Not a 5 star hotel

트립어드바이저 평점 3.0/5

NPConstanta 가족 - TripAdvisor 인증 리뷰

It's Novotel but not quite Novotel. It's definitely not a 5-star hotel. We are now for the second time here, and besides that, nothing has improved without notification. Now we have to pay the parking space for our car. It's not a matter of money. It's a matter of way of hotel policy. It's the first 5 star hotel where if you book a superior room, you will find that you are not entitled to a toothbrush or shower cup, or whatever all 5 star hotels offer as usual. Now, when we arrive, they tell us that there will be un upgrades for our room as repeated guests, and we remain only with the promises. For sure need some improvements in new desing for halls, for the rooms. Maybe the hotel is not really NOVOTEL!!! The breakfast is ok, with a lot of choices, and all of good quality. The restaurant is also very good, we enjoy the time we spend there.

Dear Nicolae P, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your loyalty as a repeated guest, and we regret that our services fell short of your expectations. Please be assured that we take your comments seriously and will address the issues you highlighted. Our carpark is now managed by an outsource company and we are sorry that it was not communicated with you. We are delighted to hear that you enjoyed the breakfast and our restaurant. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back to provide you with a true Novotel experience. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Great hotel!

트립어드바이저 평점 5.0/5

sydsin 가족 - TripAdvisor 인증 리뷰

Gold location. Convenient walk to galata bridge/ Sultan Ahmet / ferry stop / Istecal and Galata tower. Very friendly staff. Great views from top resteraunt / bar. Hotel is relatively expensive for a Novotel but you get what you pay for. Also there are less priced resteraunts and a super market in the back of the hotel.

Dear sydsin, Thank you for choosing Novotel Istanbul Bosphorus for your recent stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's great location, which offers convenient access to popular attractions such as Galata Bridge, Sultan Ahmet, ferry stops, and Istiklal Avenue. It's also wonderful to know that you appreciated the friendly service provided by our staff and the stunning views from our top restaurant and bar. We understand that our rates may be higher compared to other Novotel properties, but we strive to provide a premium experience that justifies the value. We are glad to hear that you found alternative dining options and a supermarket nearby, providing you with additional choices during your stay. Thank you again for your kind review. We hope to have the pleasure of welcoming you back to Novotel Istanbul Bosphorus in the future. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,213 리뷰 9.7/10 위치
  • 1,070 리뷰 7/10 객실
  • 1,229 리뷰 9.4/10 서비스
  • 63 리뷰 2.1/10 인터넷 가격
  • 445 리뷰 8.9/10 조식
  • 373 리뷰 8.5/10 청결도
  • 290 리뷰 8.9/10 레스토랑
  • 156 리뷰 4.7/10 가격 대비 가치

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