Novotel Makassar Grand Shayla 4성

고객 평점 (ALL 평가) 4.5/5 62 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
Novotel Makassar Grand Shayla - Image 3
Novotel Makassar Grand Shayla - Image 4
Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

호텔설명

호텔 추가 정보

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

숙박

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호텔 위치

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

전화
팩스 +62 411 3624222

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  62 리뷰

TripAdvisor 평가  5.0/5  2,041 리뷰

Staycation with Friends

트립어드바이저 평점 5.0/5

Passenger41228632190 TripAdvisor 인증 리뷰

Staycation with friends at Novotel with a humble services from Ms.Delfi,... So in love with this Hotel and Staff Hospitality especially front office team... Will be back again with my besties when we are comeback to Makassar...,,,,.......

Dear Mr/Mrs. Passenger41228632190, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

🔛🔝

트립어드바이저 평점 5.0/5

muh_zahranr 가족 - TripAdvisor 인증 리뷰

Customer experience was great. Receptionist was nice, I got a complementary breakfast for two, the room was clean, and the food was amazing. There’s a lot variety of different kinds of food. One of the securities personnel helped me to find a car rental with drivers, so I could stroll around the city and try every must-go-to restaurant in Makassar.

Dear Mr. Muh_zahranr, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

first stay here was remarkable

트립어드바이저 평점 4.0/5

Voyage50940868308 TripAdvisor 인증 리뷰

overall for my 2-night-stay, the mattress and pillow was useful for the short sleeps during my stay here, but the water pressure could be improved, and the veggies variety for breakfast too, can add more options. thank you for the warm welcome.

Dear Mr/Mrs. Voyage50940868308, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regard, Guest Experience Executive

Novotel Grand Shayla Makassar need to improve their service quality

트립어드바이저 평점 2.0/5

Ersyad N TripAdvisor 인증 리뷰

Stay for 2 nights here in room #407, and this is what I found and fell : 1. Carpet in room has breakage part of glass which found by my daughter at the corner of the room and the window almost harms my daughter 2. I've order rice at 10 pm through ROOM SERVICE but not arrived until 30 minute, have done confirmed then i found that the rice hasn't been prepared yet 3. Since us arrive in room we only found 1 glass, 1 tumbler and 1 tea spoon 1 tooth brush which we think it's under standard because normally all supplies set up in 2 pcs / pair each item, have done confirmed to HK and already fulfiled our request with 1 additional bath towel, 1 tooth brush and shower cap but tumbler, drinking glass and tea spoon are still 1 pcs each item

Dear Mr Ersyadn2017, First of all, thank you for taking time to send your kind feedback about Novotel Makassar Grand Shayla. We're deeply regret for your unpleasant experience during your stay, therefore please accept our sincere apologize. Kindly be assured that we are looking seriously into the matter to ensure that it won’t happen again in the future as it does not reflect the standard of our service at Novotel Makassar. Thank you for bringing up your concerns to us, and once again we apologize for the inconvenience. Sincerely Yours, Front Office Manager

Business

트립어드바이저 평점 5.0/5

428achmada TripAdvisor 인증 리뷰

we have a meeting schedule with health of ministry, i got a 15th meeting room with best view and lunch location! The room its very clean with high standar including the facilities. The hotel have a many option for the breakfast, Local food and westrn food! You can come for business or holiday, 10 minutes walk to Losari Beach.

Dear Mr. 428achmada, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 78 리뷰 9.4/10 위치
  • 296 리뷰 8.6/10 객실
  • 401 리뷰 9.1/10 서비스
  • 9 리뷰 7.1/10 인터넷 가격
  • 181 리뷰 8.5/10 청결도
  • 160 리뷰 9.1/10 레스토랑
  • 127 리뷰 9.2/10 편의 시설
  • 90 리뷰 8.5/10 조식

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Makassar 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.