Grand Mercure Urumqi Hualing 5성

고객 평점 (ALL 평가) 3.7/5 10 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Grand Mercure Urumqi Hualing - Image 1
Grand Mercure Urumqi Hualing - Image 2
Grand Mercure Urumqi Hualing - Image 3
Grand Mercure Urumqi Hualing - Image 4
109 E XiHong Road, 830063 URUMQI, China

호텔설명

호텔 추가 정보

  • Web corner and free WIFI throughout the hotel

  • Offer 100% Halal Food in all hotel restaurants

  • Ample car park with 220 parking spaces

  • Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.

  • Easy access to the business quarter

숙박

호텔 위치

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI
China

GPS:43.816275, 87.604444

전화
팩스 +86 991 518 9666

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  10 리뷰

TripAdvisor 평가  4.0/5  177 리뷰

No window/ stinky bathroom/ disgusting

트립어드바이저 평점 1.0/5

SPGPlatinChina 가족 - TripAdvisor 인증 리뷰

This hotel is an embarrassment to the Accor brand. The window in the room is boarded up. How can a room in a five star hotel not even have a window? I called to complain and they said many rooms were like this. And the smell in the room. The bathroom absolutely stinks and emanates throughout the whole room. Hard to sleep it was so disgusting. I'm only here one night so didn't ask to switch rooms. Stay away from this hotel. I can't believe how bad it was

Inconvenient for families

트립어드바이저 평점 3.0/5

aekeus TripAdvisor 인증 리뷰

I stayed two separate nights within a week. Upon entry, the hotel looks very beautiful and has a 5 star decoration above the lobby. However, it's a rather inconvenience hotel for families: - only one person spoke English, so it was difficult to communicate - the hotel restaurant only has Chinese menus with no pictures and the staff had difficulties understanding my mim'ed broken Chinese - room service only starts at 11 p.m.... so how can you feed your children and put them to bed at 8:00 p.m.? - the room service menu is limited, anyhow - the shower has no holder for the shower head, so you have to hold the water and lather - there was construction happening in the room below mine, so I was hearing hammering throughout the night - we had to get a NAT test every single time we entered the hotel. resulting in us getting two NAT tests in one day. (LOL)

Nice Property

트립어드바이저 평점 4.0/5

panerai66 가족 - TripAdvisor 인증 리뷰

Stayed 14 nights in this property and have to say that the service level is highly commendable. Manager Abdullah from breakfast lounge is very attentive and takes care of us very well, and not forgetting other managers. Only setback, despite requesting and insisting on NON SMOKING rooms/floor, there were still smokers, I believed they were Chinese guests, secretly or rather, blatantly smoking in their NON SMOKING floors. Ventilation is bad as the smoke flows through into our rooms. Speedy service recovery by the hotel team include placing air ioniser in our room. For one to stay 14 nights, with our daughter being sensitive to cigarette smoke, it was one memorable stay. Hotel management should enforce and be stricter with such rules. As an international chain group, every guest should be treated equal and non smokers shouldn't be penalised, and bear the brunt and suffer as a result of other insensitive and uncultured travellers. Despite these, this property is highly recommended. Good location with wholesale centre within walking distance and many local delights nearby. We will be back again end 2020 again to fulfil another 14 nights stay and hopefully, we will have cleaner air in our room.

Dear Guest Thank you for choosing to stay in Grand Mercure Urumqi Hualing. I am happy to read that our Cafe Veranda Manager Abdullah took good care of you and your family. I am very sorry that we have not been able to control some of our customers and to get them to stop smoking on our clearly marked Non-smoking floors. We will continue to work on that. Please let me know if I can be of any assistance in Urumqi. We look forward to your next visit. Best regards Joachim Heineke General Manager

Excellent hospitality

트립어드바이저 평점 5.0/5

466ollieh Solo travel - TripAdvisor 인증 리뷰

I stayed 3 nights at the hotel this January and I was extremely impressed with every aspect of the hotel. First of all the staff were extremely friendly and helpful. Lynne was very professional and was always there to help. Im a platinum member and was given a free upgrade to a suite along with fruits and offered a late checkout which was very useful. The room was spotless and very spacious. For me this is the nicest hotel I've stayed in Urumqi and the location is great around 25 mins to the airport and pretty central. Would definitely stay here again!

Dear Guest Thank you very much for choosing Grand Mercure Urumqi Hualing for your stay in Urumqi. I am pleased to read that you enjoyed your stay and very pleased that you tell us about Lynne's professionalism. I hope to be able to welcome you back soon and if you need any help in the meantime in Urumqi, please contact me any time. Best regards Joachim Heineke General Manager

Great Hotel!

트립어드바이저 평점 4.0/5

JoeyPBrenner Couples - TripAdvisor 인증 리뷰

Room was fantastic with great views of the city and was very affordable for what it is. Food in the hotel was okay but expensive. Your options are Thai or Chinese. A bit disappointing that you can't order any western food apart from room service. Having been travelling for a long time I was craving it but not at room service prices. Met the general manager of the hotel who was incredibly welcoming and friendly.

Dear Guest Thank you for staying in Grand Mercure Urumqi Hualing. I am pleased to read that you liked the room and the city views. We do offer an a la carte menu in our Cafe Veranda with Western and International dishes. I am sorry we did not inform you properly. We hope to be able to welcome you back sometime soon. If I can be of assistance in Urumqi please contact me any time. Best regards Joachim Heineke General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 801 리뷰 8.8/10 위치
  • 1,010 리뷰 8.6/10 객실
  • 1,552 리뷰 9.3/10 서비스
  • 9 리뷰 6.9/10 인터넷 가격
  • 836 리뷰 8.1/10 분위기
  • 706 리뷰 8.3/10 편의 시설
  • 504 리뷰 8.8/10 청결도
  • 335 리뷰 8.6/10 안락함

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Urumqi 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.