머큐어 로마 웨스트 4성

고객 평점 (ALL 평가) 4.2/5 623 리뷰

머큐어 로마 웨스트 - Image 1
머큐어 로마 웨스트 - Image 2
머큐어 로마 웨스트 - Image 3
머큐어 로마 웨스트 - Image 4

호텔설명

호텔 추가 정보

  • 모든 객실에 무료 WIFI와 티 & 커피 세트가 마련되어 있습니다.

  • 카스텔 로마노 아울렛과 놀이 공원이 근처에 있습니다.

  • 무료 실내 주차장

  • 차량 무료 렌트 가능

  • 최대 800명을 수용할 수 있는 15개의 객실을 갖춘 컨벤션 센터.

숙박

호텔 위치

머큐어 로마 웨스트

Viale Eroi di Cefalonia 301
00128 로마
이탈리아

GPS:41.785923, 12.434851

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

Mchef Restaurant

편안하고 격조있는 레스토랑은 호텔 투숙객이 아닌 분들에게도 열려 있으며 다양한 지중해식 요리와 세계 각국의 특선 요리를 제공합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  623 리뷰

TripAdvisor 평가  3.5/5  1,502 리뷰

Thin wood walls, no pool and no spa, far from the city

트립어드바이저 평점 1.0/5

Resort53429057105 TripAdvisor 인증 리뷰

No pool, no spa as announced, on oficial website and on all partners sites, then in small letters they say it is on maintenance, as far as I know for more than 2 years, I tried to cancel but could not get the money back so we went anyway. thin wood walls on the room, very small third bed. Very far from the center of the city.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Roma West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I ensure you that all information are write correctly, anyway I control and if is necessary a new action for better inform our guests I will be done. We hope that you will give us another opportunity to better serve you in the near future. Sincerely,

Fair but maybe choose a hotel closer to sights

트립어드바이저 평점 3.0/5

lisahC2562TS 가족 - TripAdvisor 인증 리뷰

Room was fair but you must request an updated room without carpet. Otherwise pretty musty. Air conditioning did not work in all the rooms and the pool was closed. Breakfast was good and filling. Not close to any sights - in a residential area. Must take a cab which they can help with coordinating. We did not use their shuttle service. Some desk clerks were nicer than others. Some were pretty prickly and seemed bothered with the customers.

Dear Guest thank you for sharing with us your comment and I'm sorry for some inconvenience, I ensure all our effort to improve the points reported. Sorry again

Disappointed

트립어드바이저 평점 1.0/5

saarailo Couples - TripAdvisor 인증 리뷰

The hotel was a big disappointment. We came from the airport at night, I had made sure in advance that check in is possible at night. the reception clerk was really rude, and we had to wait more than half an hour. The hotel was in the middle of nowhere. The hotel was supposed to have a spa, but it was closed. I had hoped for a room with a bathtub, but even that was not implemented.

Dear Guest I'm sorry if we don't have satisfied your expectation and for this please accept my apologies. I assure you that will are take all necessary measure to improve the points reported . Sorry again and I hope you give us another opportunity. Sorry again

hotel is ok, but I was disappointed by the room service.

트립어드바이저 평점 2.0/5

Z4629CYmichelef 비즈니스 - TripAdvisor 인증 리뷰

I came to this hotel several times because of my business. On my last visit I was disappointed by the room service:the food I ordered didn't correspond to what I received in my room. When I called back to the room service number to complain they just said that, on their menu, that food was not available. It was not canceled in the room menu, so practically their menu and my menu mismatched. It would have been kind to advice me before I ordered, and not to take me another different plate. On top of this the room service has a surcharge of 10 euros that is not written anywhere in the menu, you just discover it later. However apart from this misunderstanding, the hotel rooms are nice and my stay was comfortable.

Dear Guest, I'm sorry for your dissatisfaction about room service Menu. I ensure all is necessary to solve this mistake. I hope you come back soon at Mercure, for give you our apologies.

Low cost, average hotel, far from central Rome

트립어드바이저 평점 2.0/5

hrashid1710 Friends getaway - TripAdvisor 인증 리뷰

First of all we checked in at midnight and waited over an hour for the guy at reception to finish with ONE customer. The hotel room was old but reasonable for €70 a night; although the SAFE didn’t work and some double beds are two single beds put together. The hotel overall is clean but it’s in a pretty rough area with hardly anything open after 9pm. Now if the reason you are staying is for access to Rome then be prepared for a 25mins bus ride to a very grotty Metro station and then another 25 odd minutes to Termini - which is the centre of Rome. Uber doesn’t take orders from area, and quite frankly isn’t very good on Italy. BREAKFAST: there isn’t an eggs bar or anything that is cooked fresh in front of you for but there is a reasonable hot food selection and juices with fruit. I’d give it a 4/10 for breakfast. There aren’t irons in the room but you can iron clothes on the ground floor “ironing room”. The WORST part of the hotel was that the swimming pool, Spa and gym is not accessible for months due to renovations which given that it is so far from civilization leaves nothing to do at the hotel apart from walking the pretty dodgy surrounding streets. PS: parking is free but in a dark and small underground space with no valet.

Dear Guest thank you very much for sharing with us your comment and I'm very sorry for your dissatisfaction, I ensure all our effort to improve the points that are you reported. I hope you give us another opportunity for to welcome you better. For us is very important the satisfaction of all our guests. I'm sorry again

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 277 리뷰 6.9/10 위치
  • 489 리뷰 6.2/10 객실
  • 524 리뷰 7.9/10 서비스
  • 29 리뷰 5.7/10 인터넷 가격
  • 254 리뷰 8.1/10 조식
  • 211 리뷰 6.4/10 청결도
  • 33 리뷰 1.7/10 웰니스 센터
  • 27 리뷰 9.6/10 음료

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