ibis Astana 3성

고객 평점 (ALL 평가) 4.1/5 322 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Astana - Image 1
ibis Astana - Image 2
ibis Astana - Image 3
ibis Astana - Image 4
38 Tauelsizdik Ave, Kazakhstan, 010000 ASTANA, Kazakhstan

호텔설명

호텔 추가 정보

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

숙박

호텔 위치

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

GPS:51.138706, 71.465475

전화
팩스 +7 7172 70 82 22

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  322 리뷰

TripAdvisor 평가  4.0/5  214 리뷰

Very very overpiced

트립어드바이저 평점 1.0/5

evgenyo2023 TripAdvisor 인증 리뷰

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

트립어드바이저 평점 5.0/5

myronzabigaylo 비즈니스 - TripAdvisor 인증 리뷰

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

트립어드바이저 평점 5.0/5

Milana K TripAdvisor 인증 리뷰

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Does the job for its price

트립어드바이저 평점 3.0/5

990MatthieuL 비즈니스 - TripAdvisor 인증 리뷰

The staff is very friendly, and the Accord standard are respected. The room are equipped as per Ibis standards. I cannot have negative to say. I just had the feeling that the hotel is getting a bit old.

Dear guest, We are very appreciate for your comments. I will share you review with my team. We work for it every day, so thank you very much. Looking forward your next stay!

Highly recommend

트립어드바이저 평점 5.0/5

427dinarat 가족 - TripAdvisor 인증 리뷰

A very nice place to stay safe with family and children. Awesome personal staff and very good food. Very clean and comfortable rooms. I highly recommend it. Thanks to polite and helpful staff. Especially huge thanks to Assel Khussainova.

Dear Dinara, Thank you for the review. We are glad to know that you enjoyed the stay and will share your comments with colleagues. We will be pleased to see you again at ibis Nur-Sultan.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 141 리뷰 9.2/10 위치
  • 366 리뷰 5.4/10 객실
  • 276 리뷰 8.9/10 서비스
  • 26 리뷰 6.7/10 인터넷 가격
  • 167 리뷰 4.6/10 안락함
  • 129 리뷰 7.1/10 조식
  • 122 리뷰 6.8/10 청결도
  • 54 리뷰 1.9/10 편의 시설

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