머큐어 모스크바 바우만스카야 4성

고객 평점 (ALL 평가) 4.8/5 812 리뷰

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머큐어 모스크바 바우만스카야

Baumanskaya 54
105005 모스크바
러시아

GPS:55.769153, 37.67908

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맛있는 조식 뷔페로 하루를 시작하세요! 원하는 따뜻한 요리와 차가운 요리, 유제품, 향기로운 커피와 티, 신선한 패스트리 등 다양한 메뉴로 에너지를 충전하고 기분 좋은 하루를 만끽하세요.

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ALL 평가  4.8/5  812 리뷰

TripAdvisor 평가  4.5/5  849 리뷰

We were satisfied with our experience

트립어드바이저 평점 5.0/5

Ivan T Couples - TripAdvisor 인증 리뷰

I picked this hotel for an extended stay (2 weeks) in April 2021. The hotel had the room ready on my arrival in the morning, I also got an upgrade, which was a very decent added value to the stay. The room itself was sparkling clean, there were welcome drinks (and the staff refreshed mineral water regularly). The bed was comfy and there was sufficient space for a small office (two people didn't have much trouble sitting with laptops and working simultaneously). The personnel was very polite and welcoming. Overall, it is a good value hotel and I recommend it for other travelers, who value central location and comfortable rooms.

Dear Ivan, Let us thank you for taking your time and posting such a positive detailed review regarding your recent stay at Mercure Arbat Moscow Hotel! We are glad, that everything about the hotel – the convenient location, clean, well-furnished and comfortable rooms and excellent service – has met your expectations! Your willingness to return is a great reward for us, and we will be happy to welcome you back at our hotel again! Cordially, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

Seen better days

트립어드바이저 평점 3.0/5

youraverageguest789 Couples - TripAdvisor 인증 리뷰

It's painful to watch how Russian Mercures keep degrading their level of service, saving money on every aspect of the hotel experience: what was previously a great set of amenities now got reduced to the cheapest slippers ever, what was previously a decent breakfast is now a very limited food choice (or, actually, a lack thereof). I understand that everyone has to survive these days but even with all pandemic-related restrictions in mind, this is not the Mercure I'm used to live in. Good thing is that the pandemic hasn't changed anything about the great location of the hotel and the staff is still very nice so if you're OK with the lowered Mercure service bar, go ahead and book it (but please skip the breakfast offer, the Bratia Karavaievi next door are much more value for less money).

Dear Valued Guest, Thank you for taking the time to share your experience at Mercure Moscow Baumanskaya hotel. It is nice to hear that you have found the location of our hotel convenient and our staff professional. We appreciate such a wonderful praise. Still I am very sorry, that you were so disappointed by your recent stay. Sorry that slippers quality did not meet your expectations. As you know, in 2020 hotel industry worldwide experienced an unprecedented crisis. In response to the pandemic, we have made tremendous efforts to continue to uphold the values of hospitality and generosity. After re-opening of our hotel we were forced to deploy several temporal measures in order to secure financial liability of the company. A significant price dumping is one of those measures. Many thanks to you and to all our regular loyal guests, who trust us, keep coming to our hotel and we are always pleased to prove high quality of Mercure service. We do hope to welcome you back again and we will be happy to discuss your suggestions on our buffet breakfast menu. Warmest regards, Irina Nacharova General manger Mercure Moscow Baumanskaya Hotel

Perfect!

트립어드바이저 평점 5.0/5

Eduardo Adolfo V Friends getaway - TripAdvisor 인증 리뷰

This hotel is a good choice for foreign tourists. It’s quite central, a couple of stations from The Red Square. The rooms are very comfortable, clean and big enough. The tram has a stop in front of it. The underground station is 250 meters from it. There are supermarkets and fast food shops nearby. Breakfast is full and high quality. The staff deserve all our thankfulness, they provide you with useful information about directions and they are very kind and efficient. When we return to beautiful Moscow, we will try to be guests at this friendly, cozy hotel. It’s been great to spend five nights here.

Dear Eduardo Adolfo! Thank you for sharing your kind review of your stay at Mercure Moscow Baumanskaya hotel. We are delighted to read that you found our staff to be helpful. We are also happy that you appreciated central location of the hotel that is ideally situated for both leisure and business travelers, with a nearby metro station and many of sightseeing within walking distance. We really hope to have the pleasure of welcoming you on your next visit to Moscow! Cordially, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

Boutique hotel in local neighbourhood

트립어드바이저 평점 4.0/5

Casa62 Couples - TripAdvisor 인증 리뷰

Dont spend your money on an expensive hotel in the centre of town with tourist trap restaurants when you can stay a quick metro trip away in a local neighborhood. We made this hotel our base for exploring Moscow for six days. We brought a train pass and used this for sightseeing and returned each night to dine with the locals. The train station is a short walk down the street and trains leave it seems every two minutes. Back to the hotel. The building has been coverted into a hotel and being a mercure has all of the comforts you need. Rooms are clean and cosy with a great bed and hot shower with good water pressure and toiletries. Staff are super friendly. We had room 413 which faced the street. Its a busy thoroughfare with buses and trams but the heavy glazing cuts out this noise and its not intrusive. Wifi was strong in the room but weak in the dining room. Breakfast here is expensive 900 roubles each and is not winner. Hot food was cold and the orange joice was reconstituted. After one breakfast we went to the deli cafe on the corner and had breakfast for a fraction of the price with the locals. There is a bakery and cafe in the same block as well. Dont get your laundry done here. Its the most expensive we have seen anywhere. Its cheaper to go down to the mall and buy new underwear than to get your existing stuff washed here. Getting there and away: we arrived by transfer from Moscow station after getting off the trans siberian. To get back there cost 315 roubles with yandex and a good half hour depending on the traffic. We would stay here again for the stellar location and eat with the locals.

Dear Valued Guest! Thank you for sharing your glowing feedback of your experience with us at Mercure Moscow Baumanskaya hotel. I am delighted that you highlight our superb location, cleanness & the high level of service displayed by the team. We highly appreciate your willingness to stay at Mercure Baumanskaya on your next visit to Moscow. We will be extremely happy to see you again very soon! Sincerely, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

To not get mad get even!

트립어드바이저 평점 4.0/5

David B 비즈니스 - TripAdvisor 인증 리뷰

This was the first time staying in this hotel as our Moscow office had recently changed location. The reason for the "get even" in the title of my review is to recommend getting an even numbered room (2,4,6,8). The odd numbered rooms look over the street (see attached photo) which is extremely noisy. There is a construction site across the road which works all night plus a busy tram way. The noise insulation in the room seems to be non-existent and you can clearly hear the conversations of people walking past even with the window closed. Fortunately after the first night there was an available room on the back of the hotel (I had room 404 moving from 203) and after that everything was perfect. The room was comfortable and a good size and (thankfully!) peacefully quiet. Very good selection and excellent quality buffet breakfast in a comfortable restaurant. Check-in and check-out was rather slow and on check-in they insisted on photocopying every page of my passport which has never happened before. It is normally just photo and visa page. To summarise I will definately stay in this hotel again but just make sure that I get an even numbered room.

Dear David! Let me thank you for sharing your feedback with TripAdvisor readers! It is a pleasure that you enjoyed plentiful and excellent quality breakfast. I am very sorry that your previous experience did not meet your expectations completely. Now we have linked the remark regarding your preferences to your profile. We hope you will give us another chance to restore your faith in Mercure Baumanskaya and we will do our best to make your stay pleasant and comfortable. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Moscow Baumanskaya

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그 외 웹 사용자 평가 등급

  • 253 리뷰 9.4/10 위치
  • 366 리뷰 8.7/10 객실
  • 317 리뷰 9.6/10 서비스
  • 8 리뷰 2.4/10 인터넷 가격
  • 189 리뷰 8.1/10 안락함
  • 165 리뷰 8.4/10 조식
  • 151 리뷰 9.4/10 청결도
  • 50 리뷰 8.9/10 분위기

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