그랜드 머큐어 푸켓 파통 5성

고객 평점 (ALL 평가) 4.6/5 1,076 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
그랜드 머큐어 푸켓 파통 - Image 1
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그랜드 머큐어 푸켓 파통 - Image 4
1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 푸켓, 태국

호텔설명

호텔 추가 정보

  • 파통에서 풀빌라를 경험할 수 있는 유일한 숙박 시설!

  • 수상 경력에 빛나는 Ryn 스파에서 즐기는 몸과 마음의 행복한 힐링

  • 독창적인 테마의 회의를 진행할 수 있는 다양한 공간 제공

  • 소중한 자녀를 위한 어린이 메뉴, 신나는 액티비티 등 다양한 어린이 편의 시설 제공

  • MyGlass 패키지로 즐기는 특별한 무료 음료 체험

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호텔 위치

그랜드 머큐어 푸켓 파통

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 푸켓
태국

GPS:7.888059, 98.29618

전화
팩스 +66 76 231 998

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 룸 서비스

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,076 리뷰

TripAdvisor 평가  4.5/5  3,343 리뷰

2023으뜸 시설

Amazing hotel and perfect location

트립어드바이저 평점 5.0/5

Mummykins123 Friends getaway - TripAdvisor 인증 리뷰

Absolutely amazing, the pool bar and happy hour are fantastic. The cocktails are amazing and well worth the money. The location of this hotel is absolutely perfect to get away from the hustle and bustle but still be in the heart of Thailand. The staff are amazing and I would recommend this hotel to anyone wanting to stay in Phuket. We shall return

A disappointing stay

트립어드바이저 평점 1.0/5

Navigate60242521000 Couples - TripAdvisor 인증 리뷰

As seasoned travelers who have come to expect a certain standard of excellence from Mercure hotels around the world, our recent experience at this mercure Hotel was a stark departure from the quality we've grown accustomed to. Despite its affiliation with the Mercure brand, this establishment failed to meet even the most basic criteria for a three-star hotel, leaving us deeply disappointed and disillusioned.From the moment we stepped into the lobby, it was evident that our stay would be marred by subpar service and an overall lack of professionalism. The reception staff, far from the welcoming demeanor we've come to expect from Mercure properties, were rude and dismissive, showing a blatant disregard for guest satisfaction.Upon check-in, we were shocked to be confronted with an unexpected demand for additional payment. Despite having already settled our reservation in advance, the receptionist insisted that we pay an extra fee, citing vague and arbitrary hotel policies that were nowhere to be found in writing. This attempt to extort more money from guests under the guise of hidden charges is both unethical and unacceptable, tarnishing the reputation of the Mercure brand by association.Adding insult to injury, the mercure patong Hotel's handling of the security deposit further exemplifies its lack of transparency and integrity. While it's customary for hotels to require a security deposit, this Hotel's practice of demanding 1000 baht per day, only to reveal upon arrival that it covers the entire duration of the stay, is deceptive and misleading. While the amount itself may not be significant, the blatant attempt to deceive guests with inflated charges is deeply disappointing and reflects poorly on the hotel's integrity.Beyond the issues with pricing and transparency, the overall level of service at the Grand Mercure Patong Hotel left much to be desired. Requests for assistance or information were met with indifference or outright hostility from staff members who seemed more interested in pushing guests through the check-in process as quickly as possible than ensuring their comfort and satisfaction.The condition of our room was another source of disappointment. Far from the clean and comfortable accommodations we've come to expect from Mercure hotels, our room at the Hotel was poorly maintained and in need of refurbishment. From stained carpets to chipped furniture, it was clear that attention to detail was sorely lacking.In addition to the physical condition of the room, the amenities promised on the hotel's website were either unavailable or of substandard quality. Basic necessities such as toiletries and towels were in short supply, and attempts to rectify the situation were met with indifference from hotel staff.In conclusion, our experience at the Hotel fell far short of the standards we've come to expect from Mercure properties. From the rude and unprofessional behavior of the reception staff to the deceptive practices regarding pricing and deposits, every aspect of our stay was marred by disappointment and frustration. As loyal patrons of the Mercure brand, we hope that our feedback will prompt a reevaluation of the standards and practices at the Hotel, ensuring a more positive experience for future guests. However, until significant improvements are made, we cannot in good conscience recommend this establishment to fellow travelers.

Lovely vacation

트립어드바이저 평점 5.0/5

Zhao Y TripAdvisor 인증 리뷰

Very good hotel in patong!! Breakfast was really good, location is center of patong. Good facilities and good service especially Orn Ben and Fon from front dest. Looking forward to going back there.😊

So much thankful for the kindness of Mr. Thep the Fnb manager and the entertainment DJ & duo from Philippines 🇵🇭

트립어드바이저 평점 5.0/5

mcearlyker TripAdvisor 인증 리뷰

Thanks for the kindness of the Fnb manager Mr. Thep he takecare of us and im so grateful and with the entertainment Dj and the Duo band as well makes my day wonderful over all thumbs 👍 I recommend this hotel you will have your vacation perfect 🤩

Dear mcearlyker Many thanks for this very kind review of our property and recommending us. It is always a pleasure to note our guest satisfaction and we will surely take this opportunity to thank Mr. Thep for his professionalism and very friendly service. Please do let us know if you plan a new trip to the island shortly, we will be happy to assist you with any special arrangement you may need. with Grand regards, Guest relations team

Awesome happy service

트립어드바이저 평점 5.0/5

Turnavich TripAdvisor 인증 리뷰

Very good service especially Nan at the club lounge and elise as manager lots of fun and happy smiles, happy to help and have a good time. Pool access rooms are awesome and well worth it. Very secure resort security is on the ball soon as you come through the gate. Awesome stay highly recommend

Dear Fearless67837457222 Many thanks for your wonderful feedback and recommending us. Your positive comments are very much appreciated and we are happy to know that our popular Deluxe pool access rooms and the service from our team members fully met your expectations. Please stay assured that we will share your compliment with Nan who will be surely to receive your lovely message and recognition. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Guest relations team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,090 리뷰 9.5/10 위치
  • 1,632 리뷰 7.6/10 객실
  • 1,742 리뷰 8.9/10 서비스
  • 18 리뷰 7.5/10 인터넷 가격
  • 751 리뷰 9.3/10 조식
  • 742 리뷰 7.6/10 청결도
  • 733 리뷰 8.9/10 레스토랑
  • 580 리뷰 8.5/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.