머큐어 런던 블룸즈버리 4성

고객 평점 (ALL 평가) 4.0/5 2,772 리뷰

머큐어 런던 블룸즈버리 - Image 1
머큐어 런던 블룸즈버리 - Image 2
머큐어 런던 블룸즈버리 - Image 3
머큐어 런던 블룸즈버리 - Image 4
130 134 Southampton Row, WC1B 5AF 런던, 영국

호텔설명

호텔 추가 정보

  • An ALLSAFE Clifton Environmental certified hotel

  • Full English Breakfast available daily.

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • QR code food service . Food can be eaten in the restaurant, bar or collected and taken to room

숙박

호텔 위치

머큐어 런던 블룸즈버리

130 134 Southampton Row
WC1B 5AF 런던
영국

GPS:51.520798, -0.123307

전화
팩스 +44 20 7837 3485

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MERCURE BLOOMSBURY BAR

비 계약 사진

비공식적인 바 공간에서 음료와 스낵을 즐기거나 무료 WIFI를 이용해 앉아서 책을 읽거나 업무를 볼 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  2,772 리뷰

TripAdvisor 평가  4.0/5  2,827 리뷰

Do not stay here, Save yourselves the disappointment.

트립어드바이저 평점 1.0/5

Honestasalways80 TripAdvisor 인증 리뷰

I won a competition last year & one of the prizes was a complimentary nights stay at this hotel, I foolishly paid & wasted £181 for the extra night for an extra night to enjoy my time in london with my mum, had I known what a disappointing stay it would be, I wouldn’t have bothered claiming my prize at all and I certainly wouldn’t have made my mum endure such a horrible experience. We arrived at the hotel on the Sunday afternoon, I rang the hotel to get clear directions as I didn’t receive anything from the hotel and we had never been to that area, we didn’t want to waste money on a taxi if it was only a short walk, I couldn’t understand the receptionist & she couldn’t give me clear directions to the hotel. We eventually arrived at the hotel, the lobby was clean & bright, we made our way to the second floor & to be honest I was hoping for a nice room, comfortable and big enough for two people to move around in. Sadly the room we got was awful, it was tiny and it was certainly not big enough for two people and not worth the money, even worse was, we were faced with brick walls and the added unpleasant noise of the hotels heating/cooling units underneath our window. We could not even open the window for any fresh air. The bathroom was cold even with the radiator on and the door shut. We had twin beds and were the most uncomfortable beds we’ve ever slept on, they had toppers on, why we do not know, both beds were a big lumpy lopsided mess, 2 awful nights sleep & a mediocre breakfast in the morning, nice selection of food, all quite hot if up early enough, nothing to get excited about. On one evening outside the hotel my mother fell over on the pavement right outside the restaurant hurting her hands & knees, she was lucky she did not injure herself seriously. Why is there is a stupid bump (which isn’t noticeable especially in the dark) when the rest of this pavement area outside the restaurant is flat? This is dangerous & someone could really injure themselves. We were extremely disappointed that we were not made aware when booking our stay that the hotel bar and restaurant would be closed on both Sunday & Monday nights. It is appalling that this information was not given. Our stay was disappointing, uncomfortable & not worth the money, complete rip off, we wish we could erase from our minds. Do not stay here waste your money or time here, there are far better, more comfortable hotels/b&bs. This hotel will make your soul sore.

Overnight stay

트립어드바이저 평점 4.0/5

100deanh Solo travel - TripAdvisor 인증 리뷰

One night stay as my granddaughter was in the great Ormond street hospital. Two people on reception which was up a few steps, the lift was small. The room was nice and had tea , coffee , cappuccino and hot chocolate sachets , nice bathroom. Overall comfortable stay. I did not use the bar or the dining room but on passing they looked nice

Overbooked and kicked out

트립어드바이저 평점 1.0/5

junsuzu TripAdvisor 인증 리뷰

I got kicked out of this hotel on 23rd Feb. 2024 because they allegedly overbooked, even though I’d already paid and had to move to another hotel. (They sent me another Mercury hotel in London.) I’m a platinum member of Accor’s ALL and stay more than 60 nights a year at Accor’s hotels. I had never experienced such a terrible service before. I sent a formal complaint and requested for invoice, but they keep on ignoring. Will never use this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reception Team

기본이 없는 호텔

고객 평점 0.5/5

익명 커플 - 전체(All) 통지 확인

기본이 안 된 호텔. 1) 체크인시 티어 혜택 안내 없었음. 요청하고 나서야 안내. 2) 인종차별이 의심되는 직원의 태도. 분명 체크아웃 날짜 확인하고 룸 키를 등록했음에도 중간에 한 번 안 돼서 재등록하게 만듦. 3) 낡고 관리가 안 되는 시설. 총체적으로 불만족스러운 호텔. 위치를 제외하고 장점이 없음.

고객님께, 피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다. 감사합니다.

Dissspointing

트립어드바이저 평점 2.0/5

610philipc Couples - TripAdvisor 인증 리뷰

Having read previous reviews; I concur with many of the points already covered. Firstly and importantly, the staff are friendly charming and helpful. The decor is modern, clean and pleasing. Now for the items that spoilt my stay:- Annoying mechanical motor noise heard constantly in my room impacting the quality of my stay. Lack of a bar open in the hotel - went for a few drinks Sunday night just before 21:00 and all locked up! The above are no conducive to a hotel that I would wish to revisit. A truthful review whereby the staff work hard but let down by matters outside their control.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,089 리뷰 9.7/10 위치
  • 1,820 리뷰 5.7/10 객실
  • 1,404 리뷰 8.6/10 서비스
  • 48 리뷰 6.5/10 인터넷 가격
  • 1,077 리뷰 4.4/10 안락함
  • 639 리뷰 6.9/10 청결도
  • 579 리뷰 7.8/10 조식
  • 272 리뷰 4.7/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.