Sofitel Dubai Downtown 5성

고객 평점 (ALL 평가) 4.6/5 3,173 리뷰

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호텔설명

호텔 추가 정보

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

숙박

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호텔 위치

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,173 리뷰

TripAdvisor 평가  4.5/5  7,613 리뷰

2023으뜸 시설

Excellent service

트립어드바이저 평점 5.0/5

Aisha N TripAdvisor 인증 리뷰

I was at the hotel on 17th . I had my breakfast at the hotel and I was served by Joy . She is such an amazing staff member. Her service was tremendous and full of smiles . Great job Joy.

Beautiful hotel with very good staff team

트립어드바이저 평점 5.0/5

Ghaith a TripAdvisor 인증 리뷰

We stayed for 2 nights this Eid and was checked in by wonderful Ms. Husna. She was so nice and very friendly and so accommodating. She’s very easy to talk to and she really made our stay delightful. She made us feel so welcomed. I really liked her because she’s very kind to us and provided all our requests. I hope she gets promoted and gets a good bonus and increment as she’s an asset to Sofitel downtown. The opera suites that we stayed in are amazing. I usually can’t sleep in hotel rooms but this time, I was able to sleep well. The suite was big and has still new furnishings. Very beautiful modern design. Pool area was also beautiful and you can smoke shisha there. We were served by Ms. Sylvia in The club lounge and she was also very sweet and have smile on her face. Canapés at the lounge were ok. Ms. Winnie of breakfast buffet was also really nice with us but breakfast buffet food was a disappointment for me. Me and my whole family didn’t like the food at the breakfast, it was limited and mostly Indian food but you can easily go to Dubai mall to get food, the only downside was it’s a bit far by walking even with travellator. It’s around 20minutes walking from metro station. Housekeeping staff were all very kind as well but I forgot to get their names. Overall, we enjoyed our Eid at Sofitel because of Ms. Husna and the rest of the team. Keep it up and thank you for giving us a first-class treatment. Kudos for the team.

Dear Valued Guest, Thank you so much for your glowing review and for choosing to spend Eid with us at Sofitel Dubai Downtown. We are delighted to hear that you had a wonderful stay and that Husna and the rest of our 'Heartists' made such a positive impression on you. We will certainly pass on your kind words to Husna, Sylvia, Winnie, and the entire team, who will be thrilled to receive such recognition. It brings us immense joy to know that you enjoyed the modern design and spaciousness of our Opera Suites, as well as the beautiful pool area where you could relax and enjoy shisha. Your feedback regarding the breakfast buffet is appreciated, and we will certainly take it into consideration as we continuously strive to improve our offerings. Once again, thank you for your kind words and for acknowledging the efforts of our dedicated 'Heartists'. We look forward to welcoming you back for another exceptional stay at Sofitel Dubai Downtown. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Just don't.

트립어드바이저 평점 1.0/5

NatSKI2016 비즈니스 - TripAdvisor 인증 리뷰

This was my 10th Dubai visit, and I chose this hotel based on location. Let me just start with, avoid: 1. 0200 arrival: upsold at $$ extra price from luxury club room to suite, to have a Burj view. Room now at $600 aud a night 😬. Room not ready, 30 min check in 🤔 2. Into room, which was lovely, could hear disco music? woken from 4am by constant whirring and dinging. Bed on same wall as service elevator. 🤨 3. Ask to change in morning. By end of day, changed room. New room lovely, barely any BK view, view of 16 lanes of traffic and monorail tracks. So loud. Constant 🤨. 4. Toilets don't work. Fixed once. Embarrassing. Again, fixed twice. 🙄😬 Notes: Restaurants and clubs all empty. Business district, not tourist area.

Perfect Stay

트립어드바이저 평점 5.0/5

792charlined 가족 - TripAdvisor 인증 리뷰

Everything was perfect, rooms are spacious and clean, the view on Burj Khalifa is amazing. The breakfast is one of the most complete I have ever seen. The pool view is amazing. Special thank you for the hotel staff who was so Nice with us in particular Shashi our housekeeper who had a special attention for us every day, thank you so much !

Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. It's fantastic to know that you found our rooms spacious, clean, and enjoyed the amazing view of the Burj Khalifa. We're delighted that you also enjoyed our comprehensive breakfast and the stunning pool view. We are especially grateful for your kind words about our 'Heartists', particularly Shashi, our housekeeper. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that Shashi went above and beyond to make your stay special. Thank you for choosing to stay with us, and we look forward to welcoming you back for another perfect stay in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Fabulous room and hotel

트립어드바이저 평점 5.0/5

Julie B TripAdvisor 인증 리뷰

Wow loved this hotel for the room alone. Floor 24. Luxury coastal view. Room was massive, as was the bathroom. So modern. Very big comfortable bed. Walk in wardrobe area and vanity area. One of the best rooms we have ever stayed in and we travel a lot. Pool area for lovely and the team were very attentive. We would definitely stay here again. Perfect location for Downtown and the metro is 2 minutes walk away.

Dear Valued Guest, Thank you so much for your fabulous review! We are thrilled to hear that you enjoyed your stay with us and that our room exceeded your expectations. It's fantastic to know that you found our coastal view room on the 24th floor to be spacious, modern, and equipped with all the amenities you needed for a comfortable stay. We take great pride in providing our guests with luxurious accommodations, and we're delighted that you found our bed and bathroom to be particularly impressive. We're also pleased to hear that you enjoyed our pool area and that our team provided attentive service throughout your stay. Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts. Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit to the area. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,699 리뷰 9.6/10 위치
  • 2,060 리뷰 8.7/10 객실
  • 3,187 리뷰 9.2/10 서비스
  • 33 리뷰 4.6/10 인터넷 가격
  • 1,002 리뷰 9.4/10 조식
  • 871 리뷰 8.2/10 안락함
  • 796 리뷰 8.7/10 레스토랑
  • 661 리뷰 9.1/10 청결도

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