ibis Lyon Est Chaponnay 3성

고객 평점 (ALL 평가) 4.5/5 894 리뷰

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호텔설명

호텔 추가 정보

  • Enjoy the delicious cuisine of our chef Xavier

  • Relax at the hotel bar

  • Free, large car park with video surveillance

  • Located 12.5 miles from Groupama Stadium and LDCL Arena

  • Located 12.5 miles from the airport and the Eurexpo convention center

숙박

호텔 위치

ibis Lyon Est Chaponnay

125 Rue Des Freres Voisin, Zac Du Chapotin
69970 CHAPONNAY
France

GPS:45.647833, 4.919419

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT LE 15

Discover "Le 15" restaurant (opposite ibis hotel). The restaurant offers dining options with starter and dessert buffets for lunch and in the evenings, Mondays to Fridays. The restaurant has air-conditioning and features a terrace and garden.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  894 리뷰

TripAdvisor 평가  4.0/5  251 리뷰

They Lied

트립어드바이저 평점 2.0/5

Filipe2O22 가족 - TripAdvisor 인증 리뷰

When I arrived at breakfast, and saw that the buffet was almost out of products, I had to go to the kitchen door to order the products. There was only one employee to take care of everything, there was no cheese, bread, cold meat, even coffee in the machine and more... A lousy service. When I was checking out I informed that given the situation I just wanted to pay for one breakfast, it was agreed with the reception staff that they would inform the General Manager and return the 10 euros breakfast. However, they forced me to pay for the stay and the 2 breakfasts and they never returned the money or sent email that the 2 receptionists the promised. They're not reliable. They weren't trustworthy. I do not recommend the service and after this incident I stopped adding breakfast to all my Accor reserves.

Dear M. GAMA, We’ve just been informed about your situation. We are truly sorry for the empty breakfast. For us, each service is important during the whole stay of our guests. We inform you that the two breakfasts refund has been made today. Indeed,; We hope your future stay in any Accor hotel will be a height to your expectations. Best regards,

Not very welcome

트립어드바이저 평점 3.0/5

don d Couples - TripAdvisor 인증 리뷰

We arrived to find the entrance firmly closed to stop anyone getting in. In fact the first time we drove past because we didn't think it was the correct entrance. We had to contact the reception to identify ourselves before they would open the gate. We chose this hotel because it claimed to have a restaurant. After a long drive we didn't want to have to go out to find somewhere to eat. When we got in we discovered that the restaurant was closed for summer holidays so we had to go out again after all. There was only one restaurant nearby that was open so it was take it or leave it. Then afterwards we had to go through the "security check" to get back in again. They didn't even offer us the Ibis members' welcome drink.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Clean, but limited welcome drinks

트립어드바이저 평점 3.0/5

gatsonc 비즈니스 - TripAdvisor 인증 리뷰

Standard ibis with the very comfy "sweet bed" and unit bath. All very clean and relatively new However, it was not possible to get a beer or wine as a welcome drink. This was disappointing after a long day of work. A Coke just doesn't say "welcome".

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. The Welcome drink for Le Club Accorhotels Member is in our hotel a selection of watter, soda ... Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Normal hotel in the Lyon surroundings

트립어드바이저 평점 4.0/5

jessyz2014 Friends getaway - TripAdvisor 인증 리뷰

We arrived very late in the evening, the hotel had everything we needed. The hotel was very clean and the men at the reservation desk was very helpful. This hotel is the perfect option to stay when you are on a trip and you need a rest for 1 night.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

Convenient stopover

트립어드바이저 평점 4.0/5

Luxxie1983 Couples - TripAdvisor 인증 리뷰

Convenient stopover spot during a drive down to the South of France. Clean, almost new with a private parking closed by a gate. There is nothing around as the hotel is in an industrial zone so def not a holiday destination but works for purpose. Rooms are clean and gives you what you need. Staff, at least the two we saw, were not that friendly but maybe because we got one at 2am and another during breakfast.

Dear Sir, Madam, Thank you so much for your comments about our hotel : Ibis Lyon Est Chaponnay. Ibis establishments are dedicated to offering you the best possible service for your stays. Your opinion is very important for us. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Florian HUGONET General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 186 리뷰 8.7/10 위치
  • 442 리뷰 8.1/10 객실
  • 443 리뷰 9.3/10 서비스
  • 6 리뷰 7.1/10 인터넷 가격
  • 278 리뷰 8.1/10 안락함
  • 223 리뷰 9.1/10 청결도
  • 212 리뷰 7.7/10 조식

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