Novotel Lyon Confluence 4성

고객 평점 (ALL 평가) 4.5/5 2,151 리뷰

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호텔설명

호텔 추가 정보

  • Our Gourmet Bar, truly a place to live as well as eat.

  • Direct access to the shopping and Confluence recreational center

  • Terrace, stunning views of the Saône

  • Great co-working space

  • Secure enclosed car park

숙박

호텔 위치

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Gourmet Bar Lyon Confluence

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saône.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,151 리뷰

TripAdvisor 평가  4.0/5  1,990 리뷰

2023으뜸 시설

VERY RUDE BAR STAFF POORLY TRAINED, RUINED OUR EXPERIENCE !

트립어드바이저 평점 2.0/5

Teafor4 TripAdvisor 인증 리뷰

We had been to this hotel several times with overall good experiences. Unfortunately, our last experience (Dec 23) was far from an acceptable one. We have a silver All (Accor Live Limitless Card) which entitles us to what is called a "welcome drink" (very limited choice to less expensive beverages). At over 10 pm, there was still a kind of a party going on (the "doudoune party", with customers complaining for the level of DJ music/people dancing/shouting on the terrace, keeping them and their children from sleeping in the rooms above). When I showed the young man at the bar our card for our "welcome drinks" he said he could only offer one. We told him that his colleague at the front desk had written a drink for "2 pax" on the card, he replied he still could not accept it because "WE COULD HAVE WRITTEN THAT OURSELVES" ! We are over 60 years old and certainly not used to being confronted with such rudeness from Accor employees. It ruined our experience and we will avoid that particular hotel in the future until the personnel is trained better on customer service. LAMENTABLE !

Bonjour Monsieur, Nous vous remercions d’avoir pris le temps pour faire part de votre expérience au NOVOTEL Lyon Confluence. Nous sommes sincèrement désolés que le service n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Concernant le bon boisson, en effet, le programme ALL prévoit 1 boisson pour le porteur de la carte à partir du statut SILVER Malgré le fait que la réponse de notre collaborateur au bar était un peu dans la précipitation, nous nous sommes assurés que vous ayez bien eu les 2 boissons. Nous espérons regagner votre confiance et vous accueillir prochainement Nous vous souhaitons une belle journée Bien Cordialement

Modern Hotel attached to Shopping Centre

트립어드바이저 평점 4.0/5

Andrew Q TripAdvisor 인증 리뷰

This is a new modern hotel, a little funky with no reception desk, just someone with a laptop at a table. It's attached to the Confluence shopping centre which was handy and across the road from a small park with restaurants around it. The room was on the small side, more like you might expect in Europe, but clean and modern. Two downsides. One was that it was a way a bit from the old town, about a 35 min walk. The other was that there were no English channels on TV although there were German and Italian. I would expect BBC and CNN at least in a major international hotel chain in a major city.

Really nice Hotel

트립어드바이저 평점 5.0/5

Cri3553 Couples - TripAdvisor 인증 리뷰

The Hotel is really nice. I arrived at 20h00 and asked for a room and they had one. The room are nice and clean and in the bath you have Ritual Products. They have a really nice restaurant with a beautiful terrasse and our dog was allowed to be with us. Breakfast was really good.

Un grand merci Cri3553 pour votre retour d'expérience 5/5 ! Très belle journée et à très vite au Novotel Lyon Confluence

Lovely Hotel with a beautiful terrasse

트립어드바이저 평점 5.0/5

Christine C TripAdvisor 인증 리뷰

Really nice Hotel. I arrived ar 20h00 and asked fir a room and we got one. Room was really nice and in the Bathroom they had Rituals Shampoo. We had our dog and she was allowed to come with us to dinner. They have a nice restaurant with a nuce terrasse. Breakfast was really good.

Chère K2077IVchristinec, C'est un plaisir de faire plaisir ! Nos équipes sont engagées pour vous satisfaire et nous sommes ravis que votre séjour se soit parfaitement bien passé ! A très vite au Novotel Lyon Confluence

Good value for money

트립어드바이저 평점 4.0/5

SwissChouette Couples - TripAdvisor 인증 리뷰

Good value for money. Rooms are clean, spacious and comfortable. View is nice. Staff is pleasant. Restaurants, shops and supermarket just downstairs. Although the place is nice, the corridors are very boring and basic. Like a public hospital of 50s. Gotta make it nicer and more upscale looking. It is not expensive, just need some imagination and time.

Dear SwissChouette, We are delighted that your stay went well. The whole team does its utmost every day to satisfy you. See you soon for a new experience A lovely week to you

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,123 리뷰 9.1/10 위치
  • 1,413 리뷰 7.6/10 객실
  • 1,105 리뷰 8.6/10 서비스
  • 16 리뷰 8.9/10 인터넷 가격
  • 629 리뷰 8.2/10 조식
  • 436 리뷰 6.6/10 청결도

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