아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스

고객 평점 (ALL 평가) 4.6/5 1,982 리뷰

아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스 - Image 1
아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스 - Image 2
아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스 - Image 3
아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스 - Image 4

호텔설명

호텔 추가 정보

  • 브뤼셀 중심에 위치

  • Grand Place 인근 (500m)

  • 3분 이내에 버스 및 지하철이 있어서 시내 탐방에 이상적

  • 근처에 쇼핑 아케이드가 있어서 활기 넘치는 동네

  • 24시간 접수

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스튜디오

스튜디오 - 2인용

  • 2명
  • 25 / 269 sq ft
  • 침구 1 x 더블 베드 그리고 1 x 트윈 베드

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호텔 위치

아파트먼트 호텔 아다지오 브뤼셀 그랑 플라스

20 Boulevard Anspach
1000 브뤼셀
벨기에

GPS:50.850098, 4.35172

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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ALL 평가  4.6/5  1,982 리뷰

TripAdvisor 평가  4.0/5  1,556 리뷰

2023으뜸 시설

Terrible manager who treated guest with medical need without dignity. I nearly needed to involve the police

트립어드바이저 평점 1.0/5

Scenic48840530412 Solo travel - TripAdvisor 인증 리뷰

I booked this hotel because I need to use the refrigerator in the kitchen in the room. I thought I can trust this hotel chain. But when I am in room, there was no freezer. I have been to many. hotels - even at budget hotels, staffs will come up with a solution to help. But the manager and staff at this hotel plainly refused to help. When I ask to talk to the manager, this staff say he is the manager. I ask if he can help, he say no. I am the one to propose and pleading if the hotel can help me freeze my ice pack, , he say no. I am left with no choice and desperate. I asked to returned my money as I paid with debit card not credit card. But this staff cannot return my money on the spot I just paid a short while ago. I am really left with no choice, desperate, so I ask this manager to call the police for me. He made some enquiry, then came back and told me he can help me store the ice pack. This staff have no empathy towards a guest in genuine medical assistance. Take no initiative to solve problem. I plead to get help but heartless refused assistance, it is when I ask him to call the police that he make enquiry to consider the solution I proposed. I will not go back to this hotel in Brussels.

Dear Guest, Once again we would like to thank you for leaving us another comment. We are truly sorry to hear about the difficulties you faced during your stay, particularly regarding the refrigerator amenities which are an essential part of our service offering. Although our kitchenettes are equipped with refrigerators, as mentioned in our amenities, we regret any misunderstanding regarding the freezer compartment which in our studios we do not have. Our team is committed to providing caring assistance to all our guests, especially those with medical needs, and it saddens us that we did not meet your expectations in this instance as we did finally find an adapted solution for you. We regret any additional stress this may have caused you. Ultimately, we are relieved a solution was found for storing your ice pack, yet we understand the experience leading up to it was far from satisfactory. We hope that we will have the pleasure of welcoming you back. Kindest regards, Pedro Tome Jorge, General Manager

Best of Brussels

트립어드바이저 평점 5.0/5

Sen R TripAdvisor 인증 리뷰

Just like most travelers, I choose this hotel based on reviews and searching online. Thankfully I made a great choice. My sister and I truly enjoyed our stay here for 5 days. It became our base hotel while we explored Bruges and Ghent on day trips. Here's why and a few tips for anyone looking for a place/ hotel in Brussels : Location : 10/10. The best location anyone could ask for. The De Brouckère metro station is located just beside the hotel. Supermarkets, restaurants and shops are nearby / walking distance. It is close to the main attractions (walking distance - 10 mins). The main train station (Brussels Central) is also 10mins walking / or you can take the metro (1 stop away). Front office / Lobby : 10/10 Super friendly and helpful. Fast check in and check out. The ambience is warm and it is a pet friendly hotel. They have a waiting area with few selection of books, magazines and games. They also provide drinking water and display of items to be purchased. F&B : 10/10 Level 2 is designated as the breakfast area. The layout is spacious but cozy. Food selections vary with English breakfast and some Belgian favorites like waffles. Fresh juices, coffee, tea and drinking water is also available. Children chairs, game area, a small library and a soccer table is also available for users. Room: 10/10 We got our room at level 7 (room 728). It was nearby the lift and spacious enough for the two of us. We loved the aparthotel concept where we had access to kitchenet in the room. It is also suitable for families with children. Perhaps request for bigger rooms. We had ample space for our luggage and to keep our clothes or food items. The bathroom was also spacious. I would also say this place is disable friendly. Kudos to that. You can cross the road and get food items from Carrefour Express or several other outlets. If you are planning to cook, they provide all the utensils and cookware in this hotel. Even dishwasher is available. The hotel does not provide daily cleaning service which we were okay with. No change of towels too. We didn't mind either. They provide the usual shampoo, bath gel and hand wash. We brought our own. TV channels are there but limited for English channels. It did not bother us much cos we had our smartphones and most of the time we were outside or sleeping. We extremely loved this hotel and recommend to anyone - family, couple, siblings, friends Thank you AA for making our trip to Brussels worthwhile and a great memory to remember We are grateful and wish you all the best always ! Keep rocking

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the location of our property provided you with the convenience you needed to explore the city and that the proximity to De Brouckère metro station and local amenities added value to your stay. It's wonderful to know that you appreciated the friendliness and efficiency of our team; their commitment to guest satisfaction is indeed a cornerstone of our service. The comfort and spaciousness of our rooms, along with the aparthotel concept, are designed to offer guests like you a sense of home, and we're glad that you found the kitchenette well-equipped for your needs. While we understand that some guests may prefer daily cleaning services, we're glad to see that our cleaning policy, which is conducted every 8 days, was to your satisfaction and that our commitment to providing a comfortable environment extended to your enjoyment of our bathroom amenities and overall room features. We're grateful for your commendations and are thrilled that you would recommend us to others. We hope that we have the pleasure of welcoming you back in the future. Kind regards, Pedro Tome Jorge, General Manager

넓은공간 다만 층고가 너무 높아 추웠음

고객 평점 4.0/5

강. 가족 - 전체(All) 통지 확인

벨기에 여행중 2박을 했었음. 일정중 묵었던 네델란드와 프랑스 숙소보다 엄청 넓었고 무엇보다 주방기구가 있어 음식조리가 가능해서 좋았음. 다만, 층고가 너무 높아 히터를 틀어도 추웠습니다. 그리고 4인숙박인데 바닥에서 자야해서 약간 불편. 이상입니다.

Dear Guest, Thanks for taking the time to share your opinions on your visit to our suites. We're delighted to hear that you appreciated the spaciousness of our apartments and the convenience of having a fully-equipped kitchen at your disposal. Our aim is to provide a home-like atmosphere where guests can enjoy the flexibility of self-catering while exploring Brussels. We note your concerns regarding the temperature and the bedding for the fourth guest. While our apartments are designed with modern heating systems to ensure guest comfort, we apologize if the warmth did not meet your expectations. We understand the importance of a good night's rest and regret any inconvenience you experienced with the additional bedding. Please rest assured that our team is committed to ensuring the well-being of all our guests. We hope to see you on another occasion. Best regards, Pedro Tome Jorge, General Manager

Great location and good appart hotel

트립어드바이저 평점 4.0/5

Elad B TripAdvisor 인증 리뷰

The rooms are comfortable and well equipped although the hotel is not very well maintained, the lights above the bed were not working, the floor tiles have some space between them and there are some stains on walls, but overall it is clean. I like the fact that the bed can be closed to gain space and a little sofa. The two gyms (3rd and 7th floor) are tiny, don't expect a full gym. The breakfast is quite good, with fresh products. The location is very central, short walking distance to the Grand Place.

Dear Guest, Thank you for sharing your review. We're delighted to hear that you found the location central and convenient, and that you enjoyed the fresh products at our breakfast buffet. Our team is glad that the fold-away bed added to your comfort by providing additional space. We regret that you encountered maintenance issues during your stay; please rest assured that we are continuously working on improving our facilities to ensure that everything is up to standard. While our fitness areas are indeed compact, we hope they provided sufficient equipment for your workout needs. We hope to welcome you back. Best wishes, Pedro Tome Jorge, General Manager

Label Expo

트립어드바이저 평점 3.0/5

GeraldC1223 비즈니스 - TripAdvisor 인증 리뷰

The hotel suites were smaller than anticipated. The bath tub is also a shower and the height of this is exceptionally set to high and is dangerous getting in and out the shower area. The main bathroom sink had a drainage issue and this slowed the drainage of water. The towel rule is a weird one .I.e only one extra set allowed and we stayed for several nights and needed to showered more than once a day. Lastly the bed has some sharp edging and furniture surrounding it as a part of the decor. This could end up scratching you legs and body parts if you not careful getting in and out the bed. The location was conveniently situated near the satay on and main streets.

Dear Gerald, Thank you for sharing feedback about your recent stay. We are glad to hear that you found our location convenient, as we strive to provide our guests with easy access to the city's main attractions and transport options. We apologize for any inconvenience you experienced during your stay. We understand your concerns regarding the bathtub height and will take your feedback into consideration. As for the bathroom sink drainage issue, we encourage our guests to report any maintenance concerns to our 24-hour reception, so we can address them promptly. Regarding the towel policy, we offer additional towels at a small fee, and our cleaning service is provided every 8 days. We apologize if this was not clearly communicated to you. We also appreciate your feedback on the bed's sharp edges and will look into this matter to ensure the comfort and safety of our guests. We do not have suites in our hotel but have two types of appartments: our studios for two people and our appartments for 4 people. Again thank you and it would be a pleasure to welcome you again. Best wishes, Isabelle Chaloner, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,713 리뷰 9.7/10 위치
  • 1,688 리뷰 7.5/10 객실
  • 1,450 리뷰 9/10 서비스
  • 28 리뷰 9.6/10 인터넷 가격
  • 614 리뷰 6.4/10 청결도
  • 300 리뷰 8.4/10 조식

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