노보텔 푸켓 카말라 비치 4성

고객 평점 (ALL 평가) 4.3/5 1,503 리뷰

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호텔 위치

노보텔 푸켓 카말라 비치

55 2 Moo 4 Tambon Kamala, Amphur Katu
83150 푸켓
태국

GPS:7.96337, 98.28372

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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자세히 보기

ALL 평가  4.3/5  1,503 리뷰

TripAdvisor 평가  4.0/5  2,381 리뷰

2023으뜸 시설

Family Holiday

트립어드바이저 평점 5.0/5

Elaine655 가족 - TripAdvisor 인증 리뷰

My second time to Novotel & just as happy, met up with my sister & her partner from the UK, my Granddaughter & her Mother also came from Australia. Quick & easy check in with smiling & polite front staff. Sarah Knight room 107 upgraded to suite with Ocean view,me room 324 also upgraded to nice room my sister 215 Ocean side. We were all very happy with our rooms & housekeeping who supplied us with water every day. The breakfast as always catered for all needs can’t understand negative comments from previous guests, all staff happy smiling & polite. The only negative was other guests not adhering to towels on sun beds before 8am hence we’re having to do the same & get up early to secure a sun bed . The Happy Hour was great at the swim up bar & later on the stunning roof bar to watch the amazing sunset. Thank you Novotel hopefully back again 1 day.

Dear Khun Elaine655, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager

Not worth it!

트립어드바이저 평점 2.0/5

Valmarie A Couples - TripAdvisor 인증 리뷰

From the minute we arrived we knew this was not what we considered a 4 star resort. A tiny open air reception area, very plain decor… felt cold and business-like instead of holiday vibes. The pool ( only one there) was warm but crowded. Since no sun chairs are allowed on the beach (at a BEACH resort???) it was almost impossible to find a lounger. Tried to get a cold beer at 3 pm after a day in +33 but the first 3 hotel bars we tried ( that were in ac and shade!) we were told they don’t open till 6! Again… this is supposed to be a beach resort! The swim-up pool bar was open but the “tropical “ drinks ( I had something yellow and my husband had an orange one but if you closed your eyes you couldn’t tell one from the other cause they both tasted just like sugared water with cheap booze) were about $10 US!! I stuck to beer after that. We ate ONCE in their restaurant and I can honestly say we’ve had WAY better Thai food in Canada, so disappointing. The rooms are decent enough and for the most part the staff is friendly but hard to find at times. All in all my advice is stay clear of this “resort”. We’ve travelled extensively and even our 3 star resort in Cuba had this one beat by miles.

Dear Valmarie A, Thank you for the taking the time to complete your review on recent stay with us. I am disappointed to hear that you didn’t enjoy your experience with us. I have shared your feedback with heads of our F&B team to review which will continue to improve in this area. I hope we will have an opportunity to welcome you back again and exceed your expectations in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Phuket trip

트립어드바이저 평점 3.0/5

896rickym TripAdvisor 인증 리뷰

Does the job! Location is brilliant and next to cafe Del Mar! Staff were accommodating and the rooms are clean. Good value for money and no complaints! If you are on a budget this hotel works well. Not much else to say but it’s worth it value compared to other places on the beach.

Dear 896rickym, Thank you for taking the time to share your review. I am glad you had had enjoyed your stay and appreciate service provided by the team. It is always a pleasure to have you as our guest and I look forward to welcoming you back. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Perfect experience

트립어드바이저 평점 5.0/5

Tracey H TripAdvisor 인증 리뷰

My recent stay at Novotel Kamala Beach Phuket was a delightful experience that left a lasting impression. The resort's picturesque location, nestled along Kamala Beach, provided a serene and tranquil atmosphere. The spacious and well-appointed rooms offered a perfect blend of comfort and modern amenities. The staff's hospitality was commendable, with a warm and welcoming demeanor throughout my stay. They were always ready to assist with any inquiries and ensured a seamless experience. One of the highlights was the variety of dining options available, offering delicious cuisine with a diverse menu to cater to different preferences. The beachfront setting added a touch of tranquility to the dining experience. The resort's facilities, including the pool and fitness center, were well-maintained and contributed to a relaxing and enjoyable stay. The attention to cleanliness and hygiene protocols was evident, providing a sense of safety and well-being. Overall, Novotel Kamala Beach Phuket is a fantastic choice for those seeking a peaceful beachfront retreat with excellent service. I would highly recommend it and look forward to returning in the future.

Dear traceyhU627DS, Thank you for choosing Novotel Phuket Kamala Beach on your recent visit and share your great review. I am delighted to read that you had a comfortable stay in our guest room and enjoyed our hotel Food & Beverage. Thanks also for the kind words on service provided by our team members. These comments are shared with everyone in the team, and it gives us all a huge boost in knowing we are delighting our guests. We look forward to welcoming you back again, hopefully in the near future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Bad need of renovation

트립어드바이저 평점 2.0/5

Tom D TripAdvisor 인증 리뷰

Stayed in Novotel Kamala beach twice before, 2016 & 2017. However it's dramatically gone down hill. A major revamp is way overdue. Rooms tired and need refurbishment. Breakfast poor choice, coffee poor. Welcome on check in rushed and nothing like before. All in all very disappointing. Will not be back unfortunately.

Dear P8839SDtomd, Thank you for taking the time to share your review. I apologies for the concerns you have shared about your experience at our hotel. Please rest assure this is not an ongoing issue and maintenance are underway to develop all our guest rooms and property conditions. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

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그 외 웹 사용자 평가 등급

  • 830 리뷰 8.5/10 위치
  • 1,050 리뷰 6.7/10 객실
  • 1,089 리뷰 8.3/10 서비스
  • 20 리뷰 5.9/10 인터넷 가격
  • 608 리뷰 9.1/10 해변
  • 474 리뷰 7.3/10 조식
  • 372 리뷰 5.1/10 청결도
  • 370 리뷰 6/10 레스토랑

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