ibis Nizhny Novgorod 3성

고객 평점 (ALL 평가) 4.0/5 935 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Located in the historic and business center of the city

  • 5 minutes on foot to Gorkovskaya metro station

  • Free WiFi

  • 6 conference halls

  • Buffet breakfast from 06:30 a.m.

숙박

호텔 위치

ibis Nizhny Novgorod

Maxima Gorkogo Street 115, Volga District
603006 NIZHNY NOVGOROD
Russia

GPS:56.315037, 44.001403

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

IBIS KITCHEN

European, Russian and Chinese cuisine. Also there is a child's menu.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  935 리뷰

TripAdvisor 평가  4.0/5  1,209 리뷰

Reception

트립어드바이저 평점 2.0/5

notpublic2022 Couples - TripAdvisor 인증 리뷰

You should spend more time for training your reception staff. As a Platinum member of the Loyalty program I needed for every little part which is usually granted while staying at an Accor hotel, parts of this have even been denied. On top of this I needed to over 30 min at Checkout, because they had not prepared my registration documents and it seems they also had a lack of knowledge how to do this. In total pretty bad experience, which I am not used from other hotels of this brand.

Dear guest, thank you for the review. We have taken into account all your comments. The necessary measures to improve the quality of service will be taken. Hope to see you again in ibis Nzihniy Novgorod Hotel! Sincerely, Quality Manager Maria Cheremisova

Moderate hotel in the center

트립어드바이저 평점 4.0/5

Alexander_Kudrin 비즈니스 - TripAdvisor 인증 리뷰

A standard Ibis hotel located right in the city center. Small rooms, large work desk. Not all TV programs worked. Breakfast is better than average for this price range. There are, for example, cold cuts, yoghurts, 3 types of juice. The internet is not fast enough. There is a paid parking lot, but you can park for free in front of the hotel on the street. There are 3 options for business lunch, set dinner. Several cafes around. 40 minutes walk to the Kremlin, far enough. Measures to prevent the spread of COVID-19: thermometry at the entrance, the requirement to maintain social distance, wear a mask, hand sanitizers on tables, masked employees. If the review was helpful to you, please like it!

Dear Alexander, Thank you for your feedback. We are glad that you liked the breakfasts at "ibis kitchen" restaurant, as well as compliance with all measures to prevent the spread of COVID-19! Your comments regarding TV programs, as well as Wi-Fi speed have been taken into account. The necessary measures to improve the quality of service will be taken. We will be very glad to see you again at the Ibis Nizhny Novgorod Hotel! Sincerely, General Manager Sergey Kovalev

Awful

트립어드바이저 평점 1.0/5

Svetlana B 가족 - TripAdvisor 인증 리뷰

Air conditioner doesn't work, breakfast is very poor, floor at the room is dirty and noone is going to clean it! Receptionist was giggling when I told that its too hot in the room. She said "it's very funny because its autumn now and people ask warmers so you don't have this problem" I'm really disappointed! I had to open the window and sleep with my children surrounded by many insects!!!! Breakfast was very poor! On the first day there was even no meet. When we came at 7 a.m. there were no juices, no bread, no fruits! We had to ask to bring it. Bad, bad, bad! Ibis was my favorite hotel net in Europe. I enjoyed my staying every time. I recommended this net to all my friends and followers. I will never do it again! Never. Every person/hotel/company can make a mistake. I give everyone a second chance. But the staff of this hotel didn't even try to help me!!! It's unbelievable! I paid approximately 40€ per night and I was waiting a moment I leave the hotel every minute! Shame on you(

Уважаемая Светлана, Спасибо за то, что Вы нашли время поделиться своим мнением о проживании в отеле ibis Nizhniy Novgorod. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. В Ibis мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Ваше замечание касаемо завтраков учтено, тем не менее в нашем отеле они каждый день разнообразные и соответсвуют международным стандартам отелей сети ibis 3*. С персоналом будут обязательно проведены тренинги по повышению качества сервиса в отеле. Ваши комментарии касаемо уборки приняты во внимание и переданы руководителю хозяйственной службы. Будьте уверены, наша техническая служба устранит неполадку с кондиционером. Мы приносим Вам свои искренние извинения за доставленные неудобства. Надеемся увидеть Вас вновь и произвести лучшее впечатление! С уважением, Генеральный менеджер Мария Мурванидзе

Nice stay in downtown

트립어드바이저 평점 5.0/5

alexey2612 Friends getaway - TripAdvisor 인증 리뷰

This chain hotel is situated in the very downtown of Nizhni Novgorod. It is just a couple of blocks away from the entrance to Gorkovskaya metro station, which makes it so easy to get to from the railway station. We were satisfied with everything - the rooms, the service and the delicious breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in ibis Nizhniy Novgorod hotel soon! Sincerely, General Manager Maria Murvanidze

Good value for money

트립어드바이저 평점 4.0/5

agrichuk 비즈니스 - TripAdvisor 인증 리뷰

Centrally located, good service, good breakfast, decent rooms. If you want to choose a good location with an affordable price, nice breakfasts and all-day-round service, you could easily choose this hotel and you’ll not be hugely disappointed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, General Manager Maria murvanidze

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 837 리뷰 6.9/10 위치
  • 1,424 리뷰 6.2/10 객실
  • 825 리뷰 7.8/10 서비스
  • 14 리뷰 6.8/10 인터넷 가격
  • 732 리뷰 7.9/10 조식
  • 602 리뷰 7.6/10 청결도
  • 154 리뷰 2.7/10 편의 시설

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