Ibis Oran les Falaises 3성

고객 평점 (ALL 평가) 3.7/5 345 리뷰

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Ibis Oran les Falaises - Image 2
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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Airport 15 mins away (by car)

  • Located in the heart of the city of Oran

  • Sea view

  • Free WiFi access throughout the hotel

  • Bar with outdoor terrace

숙박

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호텔 위치

Ibis Oran les Falaises

Avenue De Canastel, Route Des Falaises
31000 ORAN
Algeria

GPS:35.71447, -0.61473

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식

RESTAURANT SUD & CIE

The taste and colour of the south of Provence

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  345 리뷰

TripAdvisor 평가  3.0/5  450 리뷰

Good Service

트립어드바이저 평점 5.0/5

Qasimsonam92 비즈니스 - TripAdvisor 인증 리뷰

It was very good to stay in Ibis for 3 nights. All staff were very supportive specially Djamila was so kind & very helpful. Shahra was also so kind at restaurant who was taking care very well dinting my stay. I would like to come again soon. Shahra speaks English very well so it was very easy to prepare anything for me.

Dear guest, First of all, thank you for taking time to share your feedback with us following your stay. Your comment and rating are very encouraging, we will share them with our team, many thanks! We sincerely hope to welcome you and serve you again very soon at ibis Oran Les Falaises. Best regards

Terrible

트립어드바이저 평점 1.0/5

Austin F Friends getaway - TripAdvisor 인증 리뷰

I had used my credit card to book two rooms for two nights, about one week before my stay. I had received my order confirmation, booking reference and paid for the rooms hotel before arrival. Upon arrival to the hotel, they claimed my reservation was non existent. I then called my credit card company who confirmed the booked was made and accepted. The hotel continued to state I had no room booking and was requesting for me to pay a second time and they would grant me a room. The workers were not helpful at all in trying to fix the issue, and ultimately I left and took my business down the street to a different hotel. As someone who values customer service I will never be returning to any Ibis location.

Dear Austin, First, thank you for taking time to share your feedback with us following your stay. We apology that our services didn't meet your expectations, however, we have noted your observations! Regarding the payment issue we advice you to contact us directly to solve it if still insolved. We sincerely hope to welcome you and serve again at ibis Oran les Falaises. Best regards

Business Trip to Oran

트립어드바이저 평점 3.0/5

amineb946 비즈니스 - TripAdvisor 인증 리뷰

It's my 1st experience in this hotel, it was very calm although it was full. The breakfast was not too bad. The room was clean. Khadija the receptionist is a very gentle and helpful person. Some adjustments have to done, like the internet connective password daily changes

Hello Mr. Amine, We thank you for taking the time to rate our hotel and for sharing with us your feelings following your stay, this will undoubtedly help us to improve the quality of service. We will pass your compliments on to our entire team, in particular the employees mentioned in your message. We wish you an excellent day and look forward to welcoming you again! Regards

Trip to Oran

트립어드바이저 평점 5.0/5

Waseemalhaffar 가족 - TripAdvisor 인증 리뷰

I was in Oran for a quick visit, had a good experience in the hotel. Staff were friendly and helpful at check in and check out. Quick response when asking for other services (extra pillows and an iron). The room was clean and fresh, bathroom also very clean. I enjoyed the breakfast in the terrace with family and notice that social distancing was taken into consideration by hotel management along with other health caring procedures. Over all, nice stay and enjoyable time in the hotel.

Hello Mr. Waseem, Thank you for this nice comment. We are delighted to hear that you enjoyed your family stay in our establishment and that you were able to take advantage of our various services. We hope to have the pleasure of welcoming you back very soon. Greetings

How accor group-IBIS can check in a guest when AC of Hotel is not working that too in summer

트립어드바이저 평점 2.0/5

Pawantsharma 비즈니스 - TripAdvisor 인증 리뷰

ibis Oran les Falaises Hotel Oran PLACE DETAILS Pawan Sharma just now How IBIS can book a room for guest when Ac of the Hotel is not working in summer. totally inhuman .Please be carefull and enquire about AC functioning before checking in. I had a booking on 3rd august . Reservations alloted me a room . But AC of the room was not working. at night app. 9 when i enquired at reservation about AC , some other guests were also there complaianing about Same issue, they told me technicians are working and soon AC will start. at night 12 they said sorry it is not working since last 2 days. and they can not help now. how a hotel like IBIS can allow guests to sleep in packed room without AC in peak summer. . in the morning recervation told that managament had told to inform every guest before check in that Ac is not working in the Hotel , then why we were not informed. this is absolutly not as per standered of Accor hotel /IBIS standered . this is second time happened with me in last 5 weeks. Like Share Add a photo

Hello Mr. Pawan, First of all, we would like to thank you for choosing ibis Oran les falaises, and even more for taking the time to send us your comments which will undoubtedly help us to improve our quality of service, and to better you receive at a future opportunity. Unfortunately, we had a central air conditioning problem at the hotel which lasted for a few days but we were able to fix it afterwards, for this purpose we would like to apologize to you. We hope that on a future visit we can make amends for this bad experience. We look forward to welcoming you back among us. Greetings

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 122 리뷰 9.4/10 위치
  • 323 리뷰 4.9/10 객실
  • 817 리뷰 9.4/10 서비스
  • 6 리뷰 1.9/10 인터넷 가격
  • 187 리뷰 6.6/10 청결도
  • 177 리뷰 8.4/10 레스토랑
  • 132 리뷰 4.4/10 안락함
  • 103 리뷰 7.8/10 조식

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