ibis Cotonou 2성

고객 평점 (ALL 평가) 4.1/5 138 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

숙박

객실

Room with a double bed featuring the new bedding

  • 2명
  • 16 / 172 sq ft
  • 침구 1 x 더블 베드

호텔 위치

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

GPS:6.349573, 2.401333

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 룸 서비스

RESTAURANT

비 계약 사진

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  138 리뷰

TripAdvisor 평가  4.0/5  315 리뷰

Pathetic Service in one of the best hotel vicinities of Cotonou

트립어드바이저 평점 2.0/5

Abdur Rahman W TripAdvisor 인증 리뷰

Very Poor Customer Care, small rooms and ill mannered staff. However, one do enjoy the vicinity and facilities of Novotel hotel since ibis is situated in its premises, that’s a Plus Besides the NO CARE attitude, Ibis Cotonou in particular doesn’t care to oblige All Accor members, Accor membership benefits means nothing to ibis apparently. I had my reservations, done online via Accor App cancelled by ibis on multiple occasions for no reason. Accor however do help in following up with the hotel, but one has to go thru the trouble of having a backup plan as iBis may ask the guest to leave anytime. All Accor shall remove ibis Cotonou from its membership to say the least

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

Lack of ....

트립어드바이저 평점 2.0/5

Ghizlane D TripAdvisor 인증 리뷰

I had one specific request, my invoice should have the right address on it. Never mind the lacking utilities or the non existing toiletries, all I wanted was that the invoice for my company has the correct address. I spent one hour with the clerk at the desk upon arrival to make sure they have the right address. Then when I needed to check out, the new clerk deleted the address and put another one. When I said this must be corrected, he said to give him 20 minutes, I gave him an hour. When I came back still no invoice. He assured me that they will correct it and send it to me via E-Mail. I travel back home, and nothing. I called over 25 times this last two months and nothing. I sent E-Mails, I contacted locals and still nothing.

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

Centrally located hotel for business travellers

트립어드바이저 평점 4.0/5

Venky2011 TripAdvisor 인증 리뷰

The hotel is very close to the International Airport. The beach is at a walkable distance. The standrad hotel rooms are clean and neat but small in size. The hotel staff is well mannered and friendly. Good for business travellers. The hotel and its surroundings is quite peaceful and well maintained.

Dear Monsieur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nordine AMRANI General Manager.

Comfortable stay

트립어드바이저 평점 4.0/5

Mobile20717704562 비즈니스 - TripAdvisor 인증 리뷰

Pros * Clean room. * High-speed internet * Function like AC, hot water etc. was good. Cons * Some staff were too friendly. * Minimal variety of food at the restaurant. * Room is not very wide. Conclusion * There was no major problem. Their service matches with their chares.

Dear Sir, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rest of the content has been well noted as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nordine AMRANI General Manager.

A palace for all

트립어드바이저 평점 5.0/5

Bryan Oliver Cl... S TripAdvisor 인증 리뷰

The service is impeccable yet with warmth, smiles, laughs and pleasant conversation when I did engage with the staff. The facilities are quite 'alive' and staying in really competes with touring the Cotonou... I never got bored. Last but not least, the rooms are super comfy, well designed and decorated and the mattresses are too good to be true; I practically needed an alarm clock to avoid oversleeping. I'm most definitely coming back when I get the chance.

Dear Sir, Thank you for the great review of our hotel! We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really appreciate your comment towards our team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nordine Amrani General Manager.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 69 리뷰 9.7/10 위치
  • 97 리뷰 4.8/10 객실
  • 244 리뷰 8.1/10 서비스
  • 7 리뷰 7.6/10 인터넷 가격
  • 64 리뷰 8.9/10 분위기
  • 54 리뷰 6.4/10 조식
  • 45 리뷰 4.9/10 안락함
  • 39 리뷰 6.8/10 레스토랑

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