Mercure Manchester Norton Grange Hotel & Spa 4성

고객 평점 (ALL 평가) 4.2/5 545 리뷰

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

숙박

호텔 위치

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  545 리뷰

TripAdvisor 평가  4.0/5  2,126 리뷰

2023으뜸 시설

Visit to spa

트립어드바이저 평점 3.0/5

JoJoBlueblood TripAdvisor 인증 리뷰

Visited the spa as a Xmas present, the spa itself is a little tired and needs a good refresh, the saunas etc also need updating. Not enough beds to relax on in my opinion for if it gets busy. The lunch included was ok I feel you could provide a better range for the price and only tea and coffee available unless paying, nail bar in the café also which I thought was a little strange. I had a lovely massage and facial with Millie, she was excellent and very professional, definitely recommend her. The products used were lovely. All in all it does need a good update and probably look elsewhere when looking to book another spa experience until this has been done.

Dear Guest Thank you so much for taking time to share this feedback further to your recent visit to our spa. Its always nice to receive constructive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. We are pleased to learn you enjoyed treatments provided by Millie and products used. I made a note of all improvements you mentioned in this feedback, we will certainly work on them. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Excellent

트립어드바이저 평점 5.0/5

reevooo Friends getaway - TripAdvisor 인증 리뷰

Booked a spa stay and tribute night. Arrived at 2 pm booked in with ease and welcoming. Went to spa and then to the bar ordering food. No wine Chardonnay or Pinot and no still water… ok house wine not the best but ok. Food is was nice and the service was good.Tribute night was fantastic and the meal and service excellent again. Breakfast after a very good nights sleep in a comfortable room was excellent good choices cooked breakfast.. cereals/ / yogurts / fruits. Treatments in spa very good. Overall 10/10 from us everything was fantastic from very hard working staff thank you 🙏🏿.

Dear Guest, Thank you so much for taking time to share this review further to your recent stay here with us. we are delighted to learn you enjoyed all aspects of your stay including the tribute act. thank you for recognising our teams hard work. I noted your comments about few wines being not available. Please accept our apologies for the inconvenience this may have caused. Our new drinks and wine lists are ready to go live on 1t of April. Sure you will have plenty of new & old world wines to choose from, during your next stay to us. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Family friendly

트립어드바이저 평점 3.0/5

viv e TripAdvisor 인증 리뷰

Christmas, December 2023. Staff incredibly welcoming. Some fixtures and fittings a little worn but the rooms were very warm and cosy. Beakfast choices were very varied and tasty. Christmas presents from the hotel was a nice touch as was the constant supply of tangerines or mince pies to pick up when going through reception

Dear Guest, Thank you for taking time to share your feedback further to your stay here with us during Xmas last year. We are pleased to learn you enjoyed all aspects of your stay, especially our team. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are doing this year Xmas in Winter Wonderland theme. We look forward to welcome you and serve you in this year festive season. Best Regards, Rama Arimilly. General Manager

Brad

트립어드바이저 평점 4.0/5

Meander15794183090 TripAdvisor 인증 리뷰

Really enjoyed our stay at Norton Grange. We especially liked conversing and associating with Brad who was the man of many trades. He was the bar man and the waiter at our table. He ensured that we were comfortable and eased us in gently. We appreciate how he made us feel and was well presented in his many forums. Thanks Brad.

Dear Guest, Thank you for such a fantastic review about Bradley further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am pleased to learn you enjoyed your stay with us. I will share you comments with Bradley, sure he will be delighted to learn your kind words. We look forward to welcome you back in near future. Best Regards Rama Arimilly General Manager

Big up Brad.

트립어드바이저 평점 5.0/5

Jordan G Couples - TripAdvisor 인증 리뷰

We stayed for 1 night. It was a lovely stay. We spent a lot of time in the bar where Brad (the bar man) was exceptional! He went out of his way every time we asked for something just to make our time that more special. Big thanks to Brad, lad deserves a promotion.

Dear Jordan How lovely of you to take the time to write such a fantastic review of Bradley, further to your recent stay here with us. I will share your feedback with Bradley, sure he will be thrilled. We look forward to welcome you back in the near future. Best Regards Rama Arimilly. General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 162 리뷰 9.1/10 위치
  • 594 리뷰 6.9/10 객실
  • 634 리뷰 8/10 서비스
  • 12 리뷰 5.8/10 인터넷 가격
  • 318 리뷰 8.2/10 웰니스 센터
  • 230 리뷰 6.5/10 청결도
  • 208 리뷰 7.3/10 조식
  • 150 리뷰 5/10 분위기

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