ibis budget Beaconsfield 2성

고객 평점 (ALL 평가) 4.2/5 1,234 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Free, secure onsite parking

  • Free Wi-Fi throughout the hotel

  • Surrounded by food and drink options

  • Spacious lakeside terrace

  • Family and pet-friendly rooms

숙박

호텔 위치

ibis budget Beaconsfield

M40 J2 services, Hedgerley Road, Burtley wood
HP9 2SE BEACONSFIELD
United Kingdom

GPS:51.591243, -0.628045

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • Wi-Fi
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,234 리뷰

TripAdvisor 평가  4.0/5  976 리뷰

Lovely staff + clean rooms

트립어드바이저 평점 5.0/5

Lucy S TripAdvisor 인증 리뷰

Staff are great every time my team and I stay here. Always very attentive and helpful to our large group. We stay regularly and they are always very accommodating. Rooms are clean and beds are comfortable. The services next door are also very useful as there's lots of variety for food options.

Thank you for your kind words! We're thrilled to hear that you and your team consistently enjoy your stays with us. We're glad our staff has been attentive and helpful, and that you find our rooms clean and comfortable. We're also happy that you appreciate the variety of food options available nearby. We value your loyalty and look forward to welcoming you back soon!

An Oasis of calm after a nightmare drive!

트립어드바이저 평점 5.0/5

petejday TripAdvisor 인증 리뷰

Following a 5 hour drive, that took 10 hours I was glad to have booked here. I have a disability and need to book an accessible room. The Ibis Beaconsfield did not disappoint. I requested extra pillows as I am unable to sleep without. The pillows were excellent, just the right firmness . The room was spotless as was the en suite, the accessible shower was almost identical to the one I use at home, with a stable shower seat attached to the wall and well installed (folding) hand rails. The staff were most helpful and polite. The crowning glory for me was the huge choice of breakfast offerings next door; everything from McDonalds through to Wetherspoons! My wife and I were able to each select a favorite food, but still eat together. The only "downer" for me is the lack of tea making facilities in the room, which I do understand. My solution is now always to fill a flask in the evening before going to bed! This was, in fact, our second stay there, it is very unlikely to gave been our last. Thanks!

Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Ibis Beaconsfield provided you with the comfort and relaxation you needed after your challenging journey. Your kind words serve as a testament to our commitment to providing exceptional service and accommodations to all our guests. We are pleased to hear that our accessible room met your needs and provided you with the comfort and convenience you require. Ensuring that our guests have a comfortable and enjoyable stay is a top priority for us, and we are glad that you found the facilities to be satisfactory. We appreciate your understanding regarding the lack of tea making facilities in the room. While we do not currently offer this amenity, we are always looking for ways to enhance our guests' experience, and your feedback will certainly be taken into consideration. We are grateful for your continued loyalty and are thrilled to hear that you have chosen to stay with us again. It was a pleasure serving you, and we look forward to welcoming you back for another enjoyable stay in the future.

Not the best...

트립어드바이저 평점 2.0/5

cwo0 비즈니스 - TripAdvisor 인증 리뷰

Sadly this was not a good experience. The room was fine in general. Not particularly cosy. Hard floors make it feel quite clinical. It would have been okay but the toilet in the room stank like a urinal. It looked clean to the eye but the smell was bad. Additionally the room was on the cold side so I put the aircon unit on heat and turned the fan up but it didn't particular work very well. Apart from these issues it was fine for the price.

Thank you for your stay at the Ibis Budget Beaconsfield and for your valuable feedback. We are truly disappointed to learn that you were not entirely satisfied with your stay with us. Whilst apologizing for your experience, we like to assure you that we have taken your valuable comments into consideration and will be taking measures to rectify them. We hope you will give us another opportunity to serve you, should you come to Beaconsfield in the future. Vartika Gupta General Manager

How NOT to treat a loyal customer

트립어드바이저 평점 1.0/5

As K TripAdvisor 인증 리뷰

Have stayed here many times but during last stay was treated abominably. I was a 70+ year-old woman on my own and was woken at 11:30 p.m. and told I had to vacate my room. Finally discovered that problem was down to oversight by staff at check-in. Sent letter of complaint (by registered post) to manager afterwards and got no response, not even an acknowledgement of my letter. Just couldn't believe they would treat a long-standing customer in this way. Thought it was significant that I didn't receive their usual post-stay email asking for my review - indicated they knew about my complaint. Needless to say, won't stay there again - nor at any other Accor hotel - now I have discovered that they make it almost impossible to make a complaint and then ignore you when you manage make one.

Dear annekX6560GU Thank you for taking the time to write a review on TripAdvisor. I'm very sorry to hear that you were disappointed with your stay with us. I treat all comments with the utmost seriousness and I have sent an email reply to your letter received at the hotel. Please let me know if you have not received the email. Kindly contact me on h6598-gm@accor.com or via phone 01494680929. Kind regards Vartika Gupta

lovely stay lots of parking

트립어드바이저 평점 5.0/5

franktF1418NY TripAdvisor 인증 리뷰

i have stayed at the ibis beconsfield every year for the last four when i go to down south has a stop over around half way from me and find it great value i paid £39 in july if you book early if thats not value i dont no what is the rooms may be basic but they are clean and do the job they have always been freindly helpful staff on reception witherspoons on your doorstep and a large inside services with all the big names mcdonalds kfc ect never had any issues always had a quiet night no noise thanks ibis beconsfield and see you next time

Dear franktF1418NY Thank you very much for posting your thoughts on TripAdvisor. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 268 리뷰 9.6/10 위치
  • 644 리뷰 6.7/10 객실
  • 453 리뷰 9/10 서비스
  • 20 리뷰 7.9/10 인터넷 가격
  • 342 리뷰 8.5/10 청결도
  • 41 리뷰 7.8/10 분위기
  • 12 리뷰 10/10 음료
  • 12 리뷰 7.6/10 조식

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