풀만 방콕 킹 파워 5성

고객 평점 (ALL 평가) 4.6/5 3,013 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 방콕 킹 파워 - Image 1
풀만 방콕 킹 파워 - Image 2
풀만 방콕 킹 파워 - Image 3
풀만 방콕 킹 파워 - Image 4
8-2 Rangnam Road, Thanon Phayathai Ratchathewi, 10400 방콕, 태국

호텔설명

호텔 추가 정보

  • 방콕 스카이트레인 Victory Monument 역까지 왕복 무료 셔틀 툭툭 서비스 제공

  • 27미터 길이의 인피니티 풀과 선데크.

  • 알 수 없음

  • 호텔 옆 킹 파워 면세점과 연결

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

풀만 방콕 킹 파워

8-2 Rangnam Road, Thanon Phayathai Ratchathewi
10400 방콕
태국

GPS:13.758866, 100.537526

전화
팩스 +66 2 680 9998

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,013 리뷰

TripAdvisor 평가  4.5/5  3,797 리뷰

2024으뜸 시설

Lack of staff procedures, staff need better training and lacks critical thinking skills

트립어드바이저 평점 3.0/5

Gerry_W_Reisenberger TripAdvisor 인증 리뷰

Unfortunately the overall experience of the above mentioned stay in the Pullman King Power Bangkok was quite mixed.

 Upon check-in, we were greeted by the checkin staff, who presented us with welcome drinks. Unfortunately these were the drinks that the previous guests checkin in had left behind, i.e. one glass that been drunk from was half empty and there was only 1 refreshing towel. We had to point that out to the staff, so that we received a “fresh” set (still with only 1 refreshing towel though, for 2 people checking in).

 There was no queue when we started the checkin procedure, yet it took the staff nearly 10 minutes to check in 2 people which is ridiculously long. My profile is on file with the Accor group, and I had already performed the self-registration online. So the only thing that was needed is to quickly scan our identity documents, take a credit card deposit and hand over the key cards. Should not take more than 2 minutes, maximum 4, but certainly not 10. The front desk staff really need to up their game and level of attention.

 The next day when waking up, we found a cockroach in our bathtub. I appreciate we are living in South East Asia, but to find a cockroach in an upper class hotel at the 17th floor is not what we would expect. We notified the front office staff who apologised and promised to take care of it. And indeed they did. But it should not happen to begin with. When we got back to our room, the cockroach was gone, and as a token of apology, there was a card and a nice fruit platter with freshly cut pineapple, mango and watermelon. A very thoughtful gesture - the only problem being, it had been put in our room uncovered - see picture. There was no cling wrap or anything else like a plate or bowl to cover it. So we don’t know how long it had been in the room. Not very hygienic (especially not when there potentially are cockroaches in your room!).

 Unfortunately this is not all. On our last full day before checkout (i.e. we would check out the next day), after a long day in town, we came back to our room around 5pm, only to find out that housekeeping had not been to the room yet. When we called the front desk, there was no apology, just an uninterested reaction “oh they’re on the way”. At 5pm? Sounds to me somebody forgot, and now are scrambling to correct it. To make it clear, we did not have a “do not disturb” or “skip this day” sign on our door.

 The next day on checkout, the staff did not even think to ask if everything went well, and if the service and experience had been ok. She just took the keys, and presented us with the bill. Shouldn’t it be standard procedure in a premium hotel to ask your guests if anything could be improved? Overall it feels like there is a lack of procedures, training, eye for detail and generally thinking things through in the hotel. I have since raised these issues with the hotel. The reason for the late housekeeping service was “because of the Songkran festival, so a delay in service is to be expected”. So I have to pay the accommodation fee, but I get reduced service in return? Additionally, if that is the case, why don’t you put a notice in each of the guest rooms, informing guests that there is a staff shortage due to the festival? Without that, it’s only normal that guests expect service as normal. As a token of compensation for the inconvenience, they then offered free massages in the hotel spa. And this again demonstrates there is no logical thinking of the staff: I raised the concerns after we had already checked out and returned home, which the customer service staff could see from the feedback form (check-in, check out date plus country of residence of the hotel guest). We don’t live in Thailand. So offering 2 free massages is rather pointless. When I pointed out the absurdness of their offer, a different solution was presented but it should not be needed. The only positive experience was the pool staff, who were friendly and attentive. For the rest, the overall stay was rather unimpressive and a very lacklustre experience. Notwithstanding the central location, probably not a hotel which I would recommend.

편안한 숙박

고객 평점 4.0/5

Traveler 가족 - 전체(All) 통지 확인

친절한 직원과 고급스럽고 청결한 내부가 만족스럽습니다. 그리고 수영장도 넓어서 아이들과 시간을 보내기 좋았습니다. 조식의 변화가 거의 없는 점이 다소 아쉬웠습니다.

Dear Mr. J., Pullman Bangkok King Power과 함께해주셔서 감사합니다. First of all, please allow me to reply to you back in English. Thank you for your positive review. We are delighted to hear that you enjoyed the comfortable stay, friendly staff, luxurious and clean facilities, and the spacious pool for quality time with your children. We appreciate your feedback regarding the breakfast variety, and we will certainly take this into consideration for future improvements. We hope to welcome you back soon. Warm regards, Chennida (Jen) Welcomer Team Leader

매우 만족스러운 숙박

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

1. 객실 어느정도 연식이 있다고 듣고왔습니다만, 크게 불편함을 느끼진 않았습니다. 설비들도 잘 작동했습니다. 묵는 내내 불편함이없었습니다. 아쉬운점이라면 창문뷰가 평범한 도시뷰라는 점, 방음이 약하다는 점입니다 2. 서비스 직원들은 매우 친절하고 요청사항을 잘 들어줍니다. 호텔 내 룸서비스나 조식도 만족스러웠습니다. 수영장도 매우 넓었고 헬스장은 작지만 운동하는데 지장이없었습니다. 3. 위치 위치에서 다소 아쉬움이 있습니다. 공항에서 철도로 바로올수있지만, 도보 10분정도 걸립니다. 태국의 날씨를 고려하면 10분도보가 생각보다 힘듭니다. 또한 면세점이나 푸드코트가 바로붙어있는것은 장점이지만 여러 관광거리와 거리가 애매한 점은 아쉽습니다. 총평으로는, 위치에서 다소 아쉬움이있었지만 매우 만족한 호텔입니다. 호캉스가 목적이라면 매우 좋은 호텔이라 생각하고 위치가 애매한점은 저가의 택시비용으로 커버할수있습니다.

Dear Mr. K., First of all please allow me to reply to you in English. We are delighted to hear that you had a very satisfactory stay at our hotel. Regarding your feedback, we are glad that you found the room comfortable and well-equipped, despite the average city view and some noise disturbances. At Pullman Bangkok King Power, we strive to provide a high level of service, and we are pleased that our staff's friendliness and efficiency added to your positive experience. It is great to know that you enjoyed our room service, breakfast, spacious swimming pool, and convenient gym facilities. We appreciate your comments about the location, and we understand your concerns. While the 10-minute walk from the railway station may be challenging in Thailand's weather, we are happy to offer assistance with transportation arrangements. Furthermore, we are glad you found the proximity to the duty-free shops and food court advantageous, even though it may be a bit far from some tourist attractions. Thank you once again for your detailed review. We hope to welcome you back for another excellent stay. Warm regards, Zhan Fanjing(Tong) Welcomer Team Leader

April Bangkok holiday 2024

트립어드바이저 평점 5.0/5

jaltimari Couples - TripAdvisor 인증 리뷰

A very welcome oasis in the hustle a d bustle of Ba gkok. Excellent amenities, very comfortable room, and breakfast is first class with all the bases covered. Executuve lounge was a very welcome suprise. Wonderful and helpful staff. Would not hesitate to return.

Dear Khun Jaltimari, Thank you for sharing your positive feedback about your recent stay at Pullman Bangkok King Power. We are delighted to hear that you found our hotel to be a welcome oasis in the bustling city. It is great to know that you enjoyed our excellent amenities, comfortable rooms, and first-class breakfast. We are pleased that our Executive Lounge was a pleasant surprise for you. Our team is thrilled to receive your compliments, and we look forward to welcoming you back soon. Warm regards, Chennida (Jen) Welcomer Team Leader

Good value and Central to everything via BTS

트립어드바이저 평점 5.0/5

seand408 Couples - TripAdvisor 인증 리뷰

Overall this hotel offers excellent value for money. 5 min walk from Victory Monument BTS station which allows you access to all major tourist areas. Staff are friendly and efficient. Stayed on executive floor and staff at the executive lounge very professional and efficient. Drinks and food selection one of the best I have come across for Accor hotels in Bangkok.

Dear Khun seand408, Thank you so much for your kind words and appreciation, it means a lot to us. We are grateful to know that you have a nice time in our hotel. Your appreciation encourages us to continue working hard and delivering the highest level of hospitality. We will make sure to share your feedback with our staff, especially to Executive floor staff, as they will be thrilled to know their efforts are made your stay excellent. Once again, thank you for kind words. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back to Pullman Bangkok King Power soon. Kind regards, Chennida (Jen) Welcomer Team Leader

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,602 리뷰 8.9/10 위치
  • 1,846 리뷰 7.7/10 객실
  • 2,401 리뷰 8.9/10 서비스
  • 37 리뷰 6.4/10 인터넷 가격
  • 991 리뷰 9.3/10 조식
  • 836 리뷰 8.4/10 청결도
  • 810 리뷰 8.1/10 분위기
  • 555 리뷰 9.4/10 수영장

Powered by Trustyou

주변에 있는 다른 시설

방콕 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.