Pullman Basel Europe 4성

고객 평점 (ALL 평가) 4.7/5 1,436 리뷰

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호텔설명

호텔 추가 정보

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

숙박

호텔 위치

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
Switzerland

GPS:47.563069, 7.59784

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,436 리뷰

TripAdvisor 평가  4.5/5  1,135 리뷰

2023으뜸 시설

Superb breakfast

트립어드바이저 평점 3.0/5

JKilpi TripAdvisor 인증 리뷰

The total experience of the hotel was mediocre, pretty well fitting in the room rate that was lower than competitors in the same neighborhood. My single room was tiny, barely enough room to stretch up properly. The wall to wall carpet was dusty and the room was too warm. The bathroom sink was tiny and any effort of using it just splashed water all around. People at the front desk were polite but their cooperation didn't work. One promised something and another didn't have a clue. BUT, the breakfast buffet was superb. A work of art. Wide selection of breakfast ingredients carefully organized for display. Fresh flowers in the tables. Even sparkling wine included. I can definitely recommend stepping in and buying it even if you wouldn't stay in the hotel. 10+!

Dear Mr Kilpi We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is a pleasure to hear, that you enjoyed our breakfast buffet and recommend it to others. Unfortunately you were not so happy with the temperature and the cooperation of our team? I would love to know further details about it, would you be so kind to contact me? Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Always a fab stay with Pullman

트립어드바이저 평점 5.0/5

Jadelou15 TripAdvisor 인증 리뷰

Absolutely gorgeous hotel! The lobby smells gorgeous and the staff are all so professional and friendly. Amazing room so spacious. Love the bathroom. Shower is amazing!! Fresh water in the room every day! If I was to come to Basel again I would 100% stay here

The Pullman - another great experience

트립어드바이저 평점 5.0/5

nigelswain2022 TripAdvisor 인증 리뷰

Another great sales meeting at the Pullman Hotel. Sabrina, Soleil, Damian and Doreen in the Conference Centre always manage everything perfectly. Alexander at Reception - a great welcome and very helpful - Paulina also very helpful, Sylvia, Francisco and Valentin at Breakfast make a pleasant start to the day, Maria at Dinner - charming and along with Jula, the chef, give great service and a really good dinner. Overall, the Pullman is a delight to stay at and do a superb job with conferences. The rooms are very well equipped and comfortable. Margarita, the housemaid, did a thoroughly good job of cleaning the room - spotless! Finally, Jens, Jerome and Soleil gave us a great team dinner. Jens, as ever, knows exactly which wine to recommend and mixes some great cocktails.

Dear Nigel Swain, Thank you for taking the time to share your recent experience at Pullman Basel Europe. We are delighted to hear that you had another great sales meeting and a lovely stay with us and that our team members, including Sabrina, Soleil, Damian, Doreen, Alexander, Paulina, Sylvia, Francisco, Valentin, Maria, Jula, Margarita, Jens, and Jerome, made your stay enjoyable and memorable. We strive to provide exceptional service and it is always rewarding to receive positive feedback regarding our conference facilities, well-equipped and comfortable rooms, and the impeccable cleanliness provided by Margarita. We will ensure that your kind words are shared with the entire team, as it serves as motivation to continue delivering outstanding experiences. Once again, we appreciate your patronage and the time you took to leave us a review. It was a pleasure having you as our guest, and we look forward to welcoming you back to Pullman Basel Europe in the near future. Warm regards, Alexander Dolderer Pullman Basel Europe

Beautiful room.

트립어드바이저 평점 5.0/5

seetheworld010 TripAdvisor 인증 리뷰

Quiet. Right outside the tram to take us to old town. Room was big and very comfortable. Bed was fabulous with wonderful pillows. Great bath great towels. Decent breakfast. Front desk staff were helpful and kind.

We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suren Manukyan Assistant Front Office Manager

A Pullman without milk!

트립어드바이저 평점 2.0/5

Walter C Couples - TripAdvisor 인증 리뷰

The hotel is conveniently located at one end of the Main Street, Clarastrasse. The rooms are modern and spacious. The reception staff are friendly and they try to be helpful. However when we asked if we could get some milk for our room as we were going to use the coffee machine, we were told that they don’t provide milk except for powdered milk which had run out! An international hotel without milk is like a pub with no beer! And, when we asked if we could borrow a corkscrew we were told “No, you bring the wine bottle to the restaurant and we open it.” So, all in all a disappointment for Pullman without milk.

Dear Walter We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Unfortunately, we did not meet your expectations this time. Normally we are very helpful and always try to help everyone as best as we can. We even have bottle opener at the front desk. I can just imagine. that this was just an exception of a colleague with a bad day. Should not happen, but my apologies in this lack of service. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 506 리뷰 9.5/10 위치
  • 684 리뷰 8.8/10 객실
  • 683 리뷰 9.2/10 서비스
  • 13 리뷰 7/10 인터넷 가격
  • 344 리뷰 8.2/10 안락함
  • 312 리뷰 8.5/10 조식
  • 241 리뷰 9.5/10 청결도

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