Hotel Mercure Graz City 4성

고객 평점 (ALL 평가) 4.5/5 342 리뷰

Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
Hotel Mercure Graz City - Image 3
Hotel Mercure Graz City - Image 4

호텔설명

호텔 추가 정보

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  342 리뷰

TripAdvisor 평가  4.0/5  1,049 리뷰

Love staying at the Mercure. They make you feel welcome

트립어드바이저 평점 5.0/5

Bubbleshazza TripAdvisor 인증 리뷰

The Mercure in Graz .is a lovely clean hotel beautiful staff nothing to much for them .Room are fab .you couldn't ask for anymore. I can't wait to go back there .hopefully next year or the year after.

Hi there, Thanks for reviewing your visit. We're thrilled to hear that you found our hotel clean and our staff welcoming. It's wonderful to know that you enjoyed the beauty of our rooms and felt well taken care of. Your anticipation to return is the highest compliment, and we eagerly look forward to welcoming you back, whether it's next year or the year after. We look forward to your next visit. Best regards, Caroline, Guest Relation Manager

위치 좋음, 직원 친절

고객 평점 5.0/5

Ek 1인 - 전체(All) 통지 확인

근처에 SPAR BILLA HOFER가 모여 있어서 간단히 장보기 좋았고 Hauptpl. 과 Schlossberg를 10분 내로 갈수있는 좋은 위치 입니다. 직원들도 친절합니다.

Dear K., Thank you for taking the time to share your review. We are pleased that you had a pleasant stay and found our location ideal for your requirements. We are always open to suggestions on how we might further improve our guests' dining experience and appreciate your comment which will be reviewed with the relevant manager. We look forward to welcoming you back. Best wishes, Caroline, Guest Relation Manager

Nice hotel

트립어드바이저 평점 4.0/5

354huguess 비즈니스 - TripAdvisor 인증 리뷰

This Mercure hotel is very well located in the heart of the city. Rooms are like the Mercure standard and the cleanliness is well at that location. Breakfast buffet is fine, you can find everything you want and need. Only things to be ameliorated could be the sometimes high price.

Dear Hugues, Thank you for taking the time to share your review. It is nice to know that you enjoyed our breakfast and strategic location, however, we regret that our pricing did not meet your expectations; while we try to keep our rates competitive they can fluctuate according to demand. We look forward to welcoming you again. All the best. Caroline, Guest Relation Manager

Avoid in summer. No AC / Aircon provided

트립어드바이저 평점 1.0/5

MartinThomas Couples - TripAdvisor 인증 리뷰

Just to let you all know that this hotel does not provide air con although this is advertised as a room amenity. I am an Accor Gold Member and have stayed at many Mercure hotels but this is the first which does not provide AC. To clarify it is currently late August with daytime temperatures of 30C+ and nighttime minimums of 20C. Management have set the minimum room temperature at 25C which means the rooms are impossible to sleep in (currently 2am and 27C in my room). Staff changed our rooms 3 times but AC issue remains in all. Will be forced to move to another hotel, first time in over 300 Accor stays in 40+ countries. Avoid in summer. Staff have little understanding even though this is obviously a hotel policy.

Dear Thomas, Thank you for this review about your recent stay. The comfort and convenience of our guests are top priorities and we are sorry that the room temperature was not ideal. Rest assured we will investigate this with our maintenance team. We have taken your feedback into consideration and have addressed this with our team members to ensure that your concerns are dealt with. We hope you will consider staying with us again in the future. Best regards, Caroline, Guest Relation Manager

Cool for business

트립어드바이저 평점 5.0/5

brusznyiczkip 비즈니스 - TripAdvisor 인증 리뷰

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

Dear Guest, Thank you for your valuable review. We are delighted to hear that you found our staff kind and your room comfortable during your business stay. It's great to know that you enjoyed our delicious breakfast and appreciated our convenient location close to everything you needed. We strive to provide a relaxing environment for our guests, and we're glad we could meet your expectations. It would be a pleasure to have you return on your next visit to Graz. Kind regards, Caroline, Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 549 리뷰 9.4/10 위치
  • 619 리뷰 7.1/10 객실
  • 462 리뷰 8.5/10 서비스
  • 14 리뷰 6.1/10 인터넷 가격
  • 516 리뷰 9.2/10 조식
  • 224 리뷰 6.6/10 청결도
  • 119 리뷰 5.5/10 분위기
  • 68 리뷰 5.8/10 편의 시설

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