노보텔 상트페테르부르크 센터 4성

고객 평점 (ALL 평가) 4.6/5 2,194 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 상트페테르부르크 센터 - Image 1
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노보텔 상트페테르부르크 센터 - Image 4
Mayakovskogo 3A, 191025 상트페테르부르크, 러시아

호텔설명

호텔 추가 정보

  • 호텔에서 넵스키 대로까지 단 100m 거리

  • 호텔에서 2개의 지하철 역까지 5분 내에 이동 가능

  • 자연광이 들어오는 9개의 회의실

  • 터키식 목욕탕을 갖춘 피트니스 센터

  • 애완 동물 환영

숙박

호텔 위치

노보텔 상트페테르부르크 센터

Mayakovskogo 3A
191025 상트페테르부르크
러시아

GPS:59.933645, 30.35633

전화
팩스 +7 812 335-11-80

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GREEN Restaurant & Bar

세련된 레스토랑에서는 러시아 및 유럽 요리와 완벽하게 숙성된 최고급 와인을 제공합니다. 현대적인 인테리어는 모든 행사에 어울립니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,194 리뷰

TripAdvisor 평가  4.0/5  1,688 리뷰

Unpleasant experience with a recent stay in Novotel St. Petersburg Centre

트립어드바이저 평점 1.0/5

friend f TripAdvisor 인증 리뷰

I'd want to share my unpleasant experience with a recent stay in one of your hotels, and since they've turned off the Google review, I thought I'd bring it to your attention. I stayed in this hotel with my family for three nights. Initially, I tried to book two interconnecting rooms, but that was not available, so I had to confirm a one-bedroom junior suite. I came on the evening of April 10th, and after completing my check-in formalities, I requested if someone could assist us with our bags; the gentlemen at the registration desk informed me that the hotel does not provide porter service. Since my children are small, my wife carried both of them, and I physically struggled to carry two large suitcases to the room and also while I had to check-out of the hotel. The room that was offered to me was in the next building, so I had to walk through to the third floor and connect internally to the room, which required a long walk. When we entered the room, it was clean, but the rooms were old-fashioned, and the building was quite old. We slept the first night despite the fact that the room was hot. On the second day, room was extremely hot and was literally like a grill pan, with the air conditioner in the hall merely blowing a fan; no cooling happening. We complained, but no one took it seriously. So, the following day, we notified both the hotel reception and the DMC who had booked this hotel. So, everyone from the technical department kept pounding on the door every half hour, but no solution was given, so they finally told us that the hotel's cooling system had been stopped owing to the weather, so we had another sleepless night. The worst part about the bedroom is that there is no air conditioning vent, so there was no source of air at all in the bedroom. Also, their hall includes a toilet, and their room bathroom has two shower areas but no toilets. Also, the bedroom curtains were old and one of them are worn out type with small holes in it. Vegans and children have limited breakfast selections at this hotel. So, it was mainly just myself and my wife eating breakfast and getting our kids food outside at the restaurant. Overall, I believe that the staff requires training, and I would never return to this hotel, as well as notify the tourism industry where I work not to recommend it due to our poor experience there. There are no other factors driving the hotel's sales; it is only the benefit of its location. Regards, Fahim from United Arab Emirates

Convenient stay in the city center

트립어드바이저 평점 4.0/5

UlyanaInStars Couples - TripAdvisor 인증 리뷰

Slightly overpriced due to room and service quality provided. ROOMS: normal size, comfortable bed. Bathroom with a shower, robes and slippers are provided. There are fridge, safe, teapot and coffee machine in every room. LOCATION: city center, very close to railway station, 40min drive from the airport FACILITIES: wi-fi, gym, meeting rooms FOOD: nothing special, but nutritious. Breakfast (if it’s not included costs 1500rur). You can order some breakfast dishes in a lobby bar during the morning. Portions are big. STAFF: average. Woman from the lobby bar isn’t welcoming, sometimes she is even rude.

We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Guest Relations Officer

Bright, Comfortable, Quiet Hotel

트립어드바이저 평점 5.0/5

AmericanKot TripAdvisor 인증 리뷰

Bright, comfortable bedroom with refrigerator and hot pot. Tub in nice bathroom. Separate toilet room. Slow internet was fixed when a router was installed in the room, Extensive selections on breakfast, a good value. Quiet, a half block back from busy street with many shops and cafes.

We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teterin Artem Front Office manager

Avoid if you can… and you can

트립어드바이저 평점 3.0/5

ilont Solo travel - TripAdvisor 인증 리뷰

Nice hotel, clean rooms but hard to sleep w all the noise from adjacent rooms and outside There is a park where people bring dogs to that bark during early mornings and neighbourhood strays that bark at night The walls are paper thing so you can hear the adjacent rooms as if you’re in a cheap motel Nice staff but couldn’t do anything for me in my 7 night stay so I moved to another hotel, that cost less that wasn’t popping up on “western” search engines.

Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teterin Artem Front Office Manager

take top rooms near lift.

트립어드바이저 평점 3.0/5

Hitesh S TripAdvisor 인증 리뷰

good hotel ,near main area, two buildings, rooms as big but a/c is worst- nonof the rooms in other bldg is working- staff vert polite and helping hand, wide spread in buffet. they hace suites, non of the roosm has much view, u have to walk down, we have to carry own baggage, hence u require rooms near lift. over all nice experience.

Dear Hitesh, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Please let me inform you that air conditioning does not work for cooling during fall and winter season. Thank you again for sharing your experience! We hope your next visit will be as pleasant as the previous one. Kind regards, Anastasia Shakirzyanova guest relations officer

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,077 리뷰 9.6/10 위치
  • 1,230 리뷰 7.6/10 객실
  • 1,063 리뷰 9.3/10 서비스
  • 24 리뷰 4.1/10 인터넷 가격
  • 871 리뷰 9.4/10 조식
  • 380 리뷰 8.6/10 청결도

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.