Novotel Reading Centre 4성

고객 평점 (ALL 평가) 4.0/5 1,207 리뷰

Novotel Reading Centre - Image 1
Novotel Reading Centre - Image 2
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호텔설명

호텔 추가 정보

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 50 guests in line with government guidelines

  • Leisure facilities including gym, pool, sauna, steam room. Please reserve your space

숙박

호텔 위치

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Gourmet Bar

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,207 리뷰

TripAdvisor 평가  4.0/5  1,909 리뷰

2023으뜸 시설

Amazing front desk service from three true angels.

트립어드바이저 평점 5.0/5

Flyer11756586819 TripAdvisor 인증 리뷰

Arrived having booked via Booking.com and prepaid, only to find out I had stupidly booked the wrong date and therefore there was no reservation for me. The front desk staff, Marissa, Toni and Raquel were amazing in sorting my error out for me, getting me a room and getting me booked in. They were true angels and I wish all front desk staff were like they were.

Friendly and helpful service

트립어드바이저 평점 5.0/5

Linda M TripAdvisor 인증 리뷰

Marissa was incredibly friendly and helpful. She assisted me with all my requests and explained everything in detail. Such a pleasure after a very long flight ✈️ The hotel is Conveniently located and the room is comfortable with all the needed items.

Dear V799LKlindam, Thank you for your kind words about Marissa and our convenient location. We are delighted to hear that you found our service friendly and helpful. We aim to provide a comfortable stay with all necessary amenities. We look forward to welcoming you back. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Mixed stay

트립어드바이저 평점 3.0/5

aPod1 TripAdvisor 인증 리뷰

Recently had a 2 night stay in a family room for 4 people. Positives: Fair priced room during an easter bank holiday, and good to have a half board offer. Swimming pool and gym available. Close to train station and shops. Negatives: The hotel is opposite a bar and pub. We were in a street facing room and each evening (Saturday and Sunday) it was LOUD music which the windows weren't able to block out. I think this went on until 1100/1115 but I am not certain because I had to zone out the noise. Food quality at dinner is average, the pizza's in particular. While the staff are very friendly at the restaurant, there are not enough of them, therefore service is slow. Unable at dinner to charge additional costs to the room, which I thought would be standard. Meant having to go up to my room and get my card for payment. The room wasn't ready at 255, although I appreciate technically check-in is at 3. Was a bit frustrating. Also at raise the above, check-out, I dislike it when staff don't ask how your stay was. I would have been happy to but was just told 'thanks' when handing in the key and the staff member was content nothing else is owed.

Dear aPod1, Thank you for sharing your recent experience during your 2-night stay in a family room at Novotel Reading Centre. We are glad to hear that you found our room rates fair and enjoyed the amenities such as the swimming pool and gym, as well as the convenient location near the train station and shops. We sincerely apologize for the inconvenience caused by the noise from the nearby bar and pub and the delay in room readiness upon your arrival. Your feedback regarding the food quality and service speed at dinner has been duly noted, and we will strive to improve in these areas. Regarding your comment on charging additional costs to the room, I will address this to the team to offer pre authorization on check in. Your comments about the check-out experience and staff interaction have been shared with our team for further training and improvement. We appreciate your valuable feedback as it helps us enhance our services. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

A great place for a little break

트립어드바이저 평점 5.0/5

Bee L TripAdvisor 인증 리뷰

Our stay at Novotel on the night of 28th March was great. Check in was speedy, Hugo and Luke at reception were very friendly and helpfully answered all our questions. We had dinner at the restaurant and the food was great. Breakfast was self-serve, and everything was as you would expect. Pancakes, selection of bread, eggs, bacon, sausages and a few vegetarian options. Overall a terrific Easter break.

Dear beel984, Thank you for sharing your positive experience at Novotel Reading Centre. We are delighted to hear that you enjoyed your stay, from the speedy check-in by Hugo and Luke to the great food at our restaurant. It's wonderful to know that you found the breakfast satisfying with a variety of options. We are thrilled that you had a terrific Easter break with us. We look forward to welcoming you back for another great stay. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Lovely stay, excellent location

트립어드바이저 평점 5.0/5

SusanO1981 가족 - TripAdvisor 인증 리뷰

We stayed here for two nights in March for a trip to Legoland. A really lovely hotel in a great location in Reading Town Centre. Close by to all the shops, restaurants and bars. Close to station and any amenities you might need. We used their car park, it has limited spaces and needs to be pre-booked. It was a little tricky to find but definitely worth the money to make it easier to access your car, bring all your bags up and especially if you have a family. The rooms were lovely, very spacious with plenty of room and very clean. Breakfast was super with lots of choice, staff very attentive and friendly across our stay. The pool was lovely too and worth using. Legoland only approx 40 mins from here so a good spot to stay and go. Would definitely stay again if visiting Reading again.

Dear SusanO1981, Thank you for sharing your positive feedback about your recent stay at Novotel Reading Centre. We are delighted to hear that you enjoyed our excellent location in Reading Town Centre and found our hotel to be lovely with spacious and clean rooms. We are glad that you appreciated the attentive and friendly staff, as well as the super breakfast options. Regarding the car park, we apologize for any inconvenience caused by its limited spaces and the need for pre-booking; however, we are pleased that you found it worth the money for easier access, especially with a family. It's great to know that you made use of our pool facilities and found them lovely. We look forward to welcoming you back on your next visit to Reading. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 813 리뷰 8.1/10 위치
  • 1,187 리뷰 6/10 객실
  • 967 리뷰 7.9/10 서비스
  • 42 리뷰 2.2/10 인터넷 가격
  • 476 리뷰 5.8/10 청결도
  • 419 리뷰 6.9/10 조식
  • 362 리뷰 5.8/10 편의 시설
  • 213 리뷰 5.1/10 레스토랑

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