호텔 머큐어 빈 베스트반호프 4성

고객 평점 (ALL 평가) 4.2/5 1,515 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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호텔 머큐어 빈 베스트반호프 - Image 4
Felberstrasse 4, 1150 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 비엔나의 중심 위치 및 이상적인 대중 교통 연결

  • 풍성하고 다양한 조식 뷔페

  • 모던한 세계 각국의 요리를 선보이는 웨스트사이드 레스토랑

  • 맞춤형 이벤트 계획이 가능한 6개의 회의실

  • 52대의 주차 공간을 갖춘 구내 주차장

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호텔 위치

호텔 머큐어 빈 베스트반호프

Felberstrasse 4
1150 빈
오스트리아

GPS:48.198155, 16.337507

전화
팩스 +43 1 98111930

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WESTSIDE

웨스트사이드에서는 도시 생활과 현대적인 인더스트리얼 스타일이 조화를 이룹니다. 오스트리아 전통 요리와 세계 각국의 고전 요리가 완벽하게 어우러져 모든 입맛에 맞는 식사 경험을 보장합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,515 리뷰

TripAdvisor 평가  3.5/5  1,418 리뷰

Disappointing

트립어드바이저 평점 3.0/5

Jean_PierreG6 비즈니스 - TripAdvisor 인증 리뷰

Despite its good location and cleanliness, this hotel is disappointing for a 4* rated establishment. The wifi is awfully slow and unstable and nearly 7€ per day are requested to gain access a premium, and presumably better, service. There is also no chair, just a stool and no way to make a coffee or a tea.

Hotel is on but it's not a 4 star

트립어드바이저 평점 3.0/5

jamieba32 Couples - TripAdvisor 인증 리뷰

Room and bathroom are dated. It looks like it's not had any upgrade since the 80s or 90s. Bed and pillow was fine and reception area is quite nice so no complaints there. It was also one of the best value hotels in the city. However like the Mercure chain as a whole they are very up and down. Most in Europe claim to be 4 star. Some feel very much more like a 3 star. Eg , Brighton and this one. Id love to give the review a 4 Star review and if it was advertised as a 3 star hotel then I would. However as it is meant to be a 4 star and I don't agree with this rating I can only give It a 3 star review. If you are on a budget stay here as it's great value. If you are expecting a 4 star hotel go somewhere else.

Dear jamieba32, Thank you very much for your visit and for taking the time to review your stay with us. We are very sorry that your room did not appeal to you very much. We sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure to welcome you back to our hotel. With best regards, The team of the Mercure Hotel Wien Westbahnhof

Vienna

트립어드바이저 평점 4.0/5

Kimma15 TripAdvisor 인증 리뷰

The hotel was very near to transport links, local train station, tram& underground. Could walk to museums, Palace, Civic Hall, Theatres plus shops 15-20 mins. Lots of places to have coffee & cake. Breakfast - a lot of choice, plenty of variety. Reception staff friendly. Got a free drink on arrival. Slight drawbacks on arrival informed electrics had gone down so couldn’t have key for room, reception staff had to escort every time. Finally got key the night before we left. Didn’t find their Wi-Fi very good, couldn’t access anything on my IPhone. Better with own data ? Would have been helpful to know that there were four hotels with same name in the city as we initially went to one further across the other side of the city. Otherwise enjoyable stay.

Lovely hotel stay

트립어드바이저 평점 4.0/5

226suej226 Couples - TripAdvisor 인증 리뷰

This hotel is in a great location. Very comfortable bed and pillow. Only downside of the room was the shower head, if it’s facing the screen it leaks beneath soaking the floor. Just make sure the head is facing the wall more. Breakfast was good, all fresh looking and plenty of choice. We booked as part of a package and agree that €24 is high for breakfast. We arrived back around 22.00 one evening after a long day out to find the fire alarm was ringing. The staff didn’t know what they were doing and just let people carry on milling around and also bar staff still serving. Hopefully now all getting trained on fire procedures! Note, we got a taxi from the airport, it cost nearly €70!!! The airport bus was a fraction of the price.

Would not recommend.

트립어드바이저 평점 2.0/5

718ldh TripAdvisor 인증 리뷰

I personally wouldn’t recommend this hotel, although it’s not in a bad location, that’s about all it has going for it. We arrived half an hour before the check in time, and was told our room was ready but would have to pay €30 to get the key, so for the sake of 30 minutes, we just waited. The hotel itself is very dated, the rooms are dark and gloomy. The bed is quite possible one of the most uncomfortable I have ever used, and you initially only get 1 pillow which was very thin, I did get a couple more from reception, which were better quality. The shower in the bathroom, if you’re any taller than 5ft 8-9, you are not getting underneath it. The breakfast is charged at €24 a person, which is outrageous, use the good location to go and find yourself a much better, and better value breakfast elsewhere! There is a reason the restaurant is ALWAYS empty. Would I recommend this hotel, absolutely not, the location is good, but that can be said about anywhere in Vienna, it’s not a huge place and the public transport systems are very good and you can get practically anywhere in minutes.

Dear 718ldh, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the hotel, the room and the breakfast did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the Mercure Hotel Wien Westbahnhof

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,463 리뷰 9.4/10 위치
  • 1,609 리뷰 5.1/10 객실
  • 1,267 리뷰 8.3/10 서비스
  • 31 리뷰 8.8/10 인터넷 가격
  • 747 리뷰 3.9/10 안락함
  • 723 리뷰 7.9/10 조식
  • 606 리뷰 7.5/10 청결도
  • 448 리뷰 3.9/10 분위기

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