호텔 머큐어 빈 베스트반호프 4성

고객 평점 (ALL 평가) 4.2/5 1,496 리뷰

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호텔 위치

호텔 머큐어 빈 베스트반호프

Felberstrasse 4
1150 
오스트리아

GPS:48.198155, 16.337507

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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WESTSIDE

웨스트사이드에서는 도시 생활과 현대적인 인더스트리얼 스타일이 조화를 이룹니다. 오스트리아 전통 요리와 세계 각국의 고전 요리가 완벽하게 어우러져 모든 입맛에 맞는 식사 경험을 보장합니다.

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자세히 보기

ALL 평가  4.2/5  1,496 리뷰

TripAdvisor 평가  3.5/5  1,415 리뷰

Vienna

트립어드바이저 평점 4.0/5

Kimma15 TripAdvisor 인증 리뷰

The hotel was very near to transport links, local train station, tram& underground. Could walk to museums, Palace, Civic Hall, Theatres plus shops 15-20 mins. Lots of places to have coffee & cake. Breakfast - a lot of choice, plenty of variety. Reception staff friendly. Got a free drink on arrival. Slight drawbacks on arrival informed electrics had gone down so couldn’t have key for room, reception staff had to escort every time. Finally got key the night before we left. Didn’t find their Wi-Fi very good, couldn’t access anything on my IPhone. Better with own data ? Would have been helpful to know that there were four hotels with same name in the city as we initially went to one further across the other side of the city. Otherwise enjoyable stay.

Lovely hotel stay

트립어드바이저 평점 4.0/5

226suej226 Couples - TripAdvisor 인증 리뷰

This hotel is in a great location. Very comfortable bed and pillow. Only downside of the room was the shower head, if it’s facing the screen it leaks beneath soaking the floor. Just make sure the head is facing the wall more. Breakfast was good, all fresh looking and plenty of choice. We booked as part of a package and agree that €24 is high for breakfast. We arrived back around 22.00 one evening after a long day out to find the fire alarm was ringing. The staff didn’t know what they were doing and just let people carry on milling around and also bar staff still serving. Hopefully now all getting trained on fire procedures! Note, we got a taxi from the airport, it cost nearly €70!!! The airport bus was a fraction of the price.

Would not recommend.

트립어드바이저 평점 2.0/5

718ldh TripAdvisor 인증 리뷰

I personally wouldn’t recommend this hotel, although it’s not in a bad location, that’s about all it has going for it. We arrived half an hour before the check in time, and was told our room was ready but would have to pay €30 to get the key, so for the sake of 30 minutes, we just waited. The hotel itself is very dated, the rooms are dark and gloomy. The bed is quite possible one of the most uncomfortable I have ever used, and you initially only get 1 pillow which was very thin, I did get a couple more from reception, which were better quality. The shower in the bathroom, if you’re any taller than 5ft 8-9, you are not getting underneath it. The breakfast is charged at €24 a person, which is outrageous, use the good location to go and find yourself a much better, and better value breakfast elsewhere! There is a reason the restaurant is ALWAYS empty. Would I recommend this hotel, absolutely not, the location is good, but that can be said about anywhere in Vienna, it’s not a huge place and the public transport systems are very good and you can get practically anywhere in minutes.

Dear 718ldh, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the hotel, the room and the breakfast did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Really clean friendly central hotel with brilliant staff

트립어드바이저 평점 5.0/5

Relax16491231001 TripAdvisor 인증 리뷰

The hotel is brilliantly situated in Westbahnhof at the top of Mariahilfstrasse and its shops within a 15 minute walk of the Museum quarter Stephansplatz etc and plenty of transport links to all the sights. The room was lovely and clean with tea/coffee and Christian on reception was really helpful as were all the staff. I would certainly recommend Hotel Mercure Wien Westbahnhof as a base for exploring Vienna and we will stay here again. Thank You to the Staff and Management!

Mostly ok, if a bit odd at times

트립어드바이저 평점 3.0/5

b037 TripAdvisor 인증 리뷰

This was not a totally great stay. Well, there were good points. The receptionist when I arrived was excellent and was very positive. The location is good being near Vienna's Westbahnhof with its transport links and shops. However, I was not given much evidence of loyalty status, and the noise in the room I first got was bad with some loud cackling next door late in the evening. I had to move. The reception was not always occupied, with an odd episode of some guests asking me if I were the receptionist when I went down to complain about the noise. The rooms are fine if quite classic.

Dear b037, Thank you for your visit, your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

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그 외 웹 사용자 평가 등급

  • 1,402 리뷰 9.4/10 위치
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  • 29 리뷰 8.6/10 인터넷 가격
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  • 703 리뷰 8/10 조식
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