이비스 빈 시티 3성

고객 평점 (ALL 평가) 4.6/5 947 리뷰

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  • 94개의 편안한 객실

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호텔 위치

이비스 빈 시티

Schoenbrunnerstrasse 92
1050 
오스트리아

GPS:48.188829, 16.349502

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 조식
  • 100% 금연 호텔

BAR

24시간 내내 음료와 다과, 따뜻한 음료, 맛있는 스낵을 제공하는 바에서 라이브 스포츠 이벤트와 스카이를 즐기실 수 있습니다.

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100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  947 리뷰

TripAdvisor 평가  4.0/5  1,151 리뷰

Would stay again. Couple of negatives though

트립어드바이저 평점 3.0/5

M1947B Solo travel - TripAdvisor 인증 리뷰

First impressions weren’t the best as when I politely asked the man on reception whether I could check in please, his response was just ‘ID’ which wasn’t friendly or greeting at all. But I got my room and it was clean enough with a good bathroom and plenty of storage space. Only thing that confused me was it was 2x single bed duvets on a double bed which is obviously not ideal but I made do. Location was ideal, very short walk up the road to Pilgramgasse station and I always got off at Karlsplatz as the location was ideal for the city centre and a good starting point for a walk. Would stay here again if visiting Vienna but a little bit of customer service training can turn this experience from ‘pretty good’ to ‘good’.

Dear M1947B, Thank you for taking the time to tell us about your experience at the ibis Wien City. As clients need to fill in a local registration form our front desk team asks clients upon arrival for their ID cards to prefill the most needed data, of course this should happen in a friendly and welcoming way. Regarding the duvets, as we mostly welcome two guests per room we have recently changed the bedding in our rooms from one to two duvets, as it was requested very often. As we only have double bedded rooms, all our rooms are not automatically equipped with two single bed duvets. We strive to provide a great service experience for every customer; therefore your feedback is very important to us. We would be happy to welcome you again in the future! Best regards Felicitas

Good value for the money, OK location

트립어드바이저 평점 4.0/5

Camper51354437517 Friends getaway - TripAdvisor 인증 리뷰

Friendly employees and great customer service Location is ok, 10 minutes walk from the metro station, but from that metro station, you usually need to switch two metro lines in one way to get to almost every tourist location. Like all Ibis hotels, it is comfy and good value for the money, but this hotel could be cleaner. If you are a tourist in Vienna, I would recommend the other Ibis Hotel, Ibis Hotel Mariahilfer, which is in a much better location with better connections. You can visit lots of locations by foot, and here you need to use public transportation.

Staff that helps

트립어드바이저 평점 5.0/5

TomOpo 가족 - TripAdvisor 인증 리뷰

Very helpful staff finding a solution to store our bikes on the spot, an outstanding breakfast with homemade waffles, everything works, quiet rooms in the inner yard, a good base to explore Vienna from a rather safe neighborhood. Entrance from both sides of the building

Good place to stay

트립어드바이저 평점 4.0/5

LeTeuton TripAdvisor 인증 리뷰

Pleasantly surprised, it was really good value for money. Decor is same as all the IBIS, but staff was super friendly, breakfast was good, parking plenty on the street. Wouldn't sleep with window open, though, pretty noisy.

Nice hotel and good location

트립어드바이저 평점 3.0/5

besh03f TripAdvisor 인증 리뷰

The hotel was ok and we had a nice check in, thanks to the lady at reception however in the evening there was a guy at reception who acts like the owner of the hotel, not friendly at all with some attitude He refused to help at everyone we ask for help. My son dropped his shoes from the window which got stuck in front of room 114 window, we asked him to help and he saw the little one crying however with a very cold face he said sorry I cant help. You guys need to train him how to take care of your guests specially its called hospitality not hospital

Dear besh03f, We sincerely apologize for the behaviour of the staff that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, The team of the Ibis Wien City

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 753 리뷰 8.7/10 위치
  • 830 리뷰 6.9/10 객실
  • 673 리뷰 9/10 서비스
  • 29 리뷰 7.4/10 인터넷 가격
  • 507 리뷰 9.1/10 조식
  • 409 리뷰 8/10 청결도
  • 98 리뷰 7.8/10 레스토랑

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