노보텔 스위트 베를린 시티 포츠다머 플라츠 3.5성

고객 평점 (ALL 평가) 4.3/5 3,014 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 스위트 베를린 시티 포츠다머 플라츠 - Image 1
노보텔 스위트 베를린 시티 포츠다머 플라츠 - Image 2
노보텔 스위트 베를린 시티 포츠다머 플라츠 - Image 3
노보텔 스위트 베를린 시티 포츠다머 플라츠 - Image 4
Anhalter Strasse 2, 10963 베를린, 독일

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호텔 추가 정보

  • 스위트에서 24시간 이용 가능한 음료 및 요리 서비스

  • 무료 WIFI 무선 인터넷, 일부 Sky 채널이 제공되는 평면 TV

  • 간이 주방과 티 & 커피 세트를 구비한 30m² 면적의 스위트

  • 베를린 중심에 위치해 있으며 비즈니스 지구와 문화 센터와 가까운 거리

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노보텔 스위트 베를린 시티 포츠다머 플라츠

Anhalter Strasse 2
10963 베를린
독일

GPS:52.504619, 13.383228

전화
팩스 +49 30 20056200

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

4 ELEMENTS

비 계약 사진

편안한 의자에 등을 기대고 앉아서 세계 여행에 대한 꿈을 실현시켜 보세요. 65여 가지의 다양한 음료를 즐기며 느긋하게 여행 계획을 세워 보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  3,014 리뷰

TripAdvisor 평가  4.0/5  2,726 리뷰

Great stay for a whistle stop tour of Berlin

트립어드바이저 평점 5.0/5

Gillian R TripAdvisor 인증 리뷰

This hotel was excellent for our stay in Berlin. It was very central, the room was clean with the bathroom and toilet feeling like you were on a ship (pod style). We didn't spend a lot of time in the hotel, as we were out and about, but did have a drink in the bar on our final night, which was fine. We had planned on having breakfast there before checking out on our final day, but when we enquired the cost was 22 Euros each (we expected about 10!), so we packed our bags and went to the bakery around the corner instead! Word to the wise - it's not actually in Potsdamer Platz, so stay on the SBahn for an extra stop - you need to get off at Anhalter Bahnhof and the hotel is right there.

Dear Gillian R, Thank you for choosing Novotel Suites Berlin City Potsdamer Platz for your recent visit to Berlin. We are delighted to hear that you had a great stay and enjoyed our central location. Your feedback on the cleanliness of the room and unique pod-style bathroom is greatly appreciated. We apologize for any confusion regarding the breakfast cost; we will review our communication on this matter. It's valuable to know about your experience at the bar as well. Thank you for the tip on the S-Bahn stop, and we will ensure to provide clearer directions to our guests. We hope to welcome you back for another pleasant stay in the future. Warm regards, Novotel Suites Berlin City Potsdamer Platz

A very smart choice

트립어드바이저 평점 4.0/5

Ckart TripAdvisor 인증 리뷰

Modern and practical hotel in a quiet neighborhood. Εxcellent location 15 minutes walking distance from many points of interest and 35 minutes from the Brandenburg Gate. The rooms are excellent with special and smart design, spacious, with comfortable beds, ideal temperature and excellent sound insulation. Typical and polite staff willing to serve you. Reasonably prices, except maybe from breakfast which costs 22 € per person just for the basics

Dear Ckart, thank you for choosing Novotel Suites Berlin City Potsdamer Platz and for sharing your feedback. We are delighted to hear that you enjoyed our modern and practical hotel in a quiet neighborhood, as well as our excellent location. It's great to know that you found our rooms to have special and smart design, spacious, with comfortable beds, ideal temperature, and excellent sound insulation. Your kind words about our polite staff are truly appreciated. We value your input regarding the breakfast prices and will take it into consideration. Looking forward to welcoming you back soon. Warm regards, Novotel Suites Berlin City Potsdamer Platz

Great experience

트립어드바이저 평점 5.0/5

fscholar TripAdvisor 인증 리뷰

We were very happy to stay here, even though it was only a night, and sad to leave. Close to Potsdamer Platz and well connected by bus, esp. M29 and M41 (Hbf). The hotel is right next to S Bahn: infortunately, while we were in Berlin, S Bahn was not in operation. If it was, it would have been even nicer. Lidl was right around the corner, which made the stay even more convenient. Room was a large suite and had everything like microwave, fridge, hot pot. There was a tub in the bathroom. Wifi was fast. We did not have a chance to have a meal at the hotel. Will definitely go back next time we visit Berlin!

Dear fscholar, We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

가격 저렴한편, 조식 맛없음

고객 평점 3.5/5

L. 가족 - 전체(All) 통지 확인

가격저렴하고 위치 좋은편

Dear JUHEE, Thank you for your stay at the Novotel Suites Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Disappointing

트립어드바이저 평점 1.0/5

Anniebeth1979 TripAdvisor 인증 리뷰

We have stayed several times over the years. I saw a decline in 2022 but this year was dreadful. I don’t know how you’re hiring your staff now but I couldn’t tell who was staff and who was a customer. They were just milling about, outside chatting, in no way obvious who they were unless they were at a desk checking someone in. Previously they’d store our bags prior to check in in a locked room with a ticket. No more. They are just shoved behind the old reception desk and left unattended and in full public view. When we came to claim them we were just asked to point to which one was ours, we could have taken any bags! We were not greeted with any sort of welcome. Everything seemed an inconvenience. We were told our room was ready…it wasn’t. I had to go back down 7 flights of stairs (quicker than waiting for the 1 lift) to let them know. They said it would be done asap. It took hours. We were exhausted after travelling through the night and my daughter had no bed to sleep on. After the 5 hour wait I had to ask for extra pillows. I was told I could only have two and she absolutely refused to give me three. She said she’d get them (under duress), she didn’t, I had to go downstairs again and get them. I was told I could have as many as I liked. We went to shower - our shower hose wasn’t even attached to the shower. We turned the lamp on and smoke started billowing out of the top! I asked to move rooms and was moved from a city view (which I requested, booked and paid for) to a room overlooking a busy car park, which local casino employees were using to set off fireworks. The sheets weren’t changed once in 6 nights. The bathroom wasn’t topped up once. The kitchen wasn’t cleaned or topped up once. Occasionally our bed was as made. The one working lift (the second lift broke on our last visit in July 2022 and was still out of order) broke on NYE meaning everyone had to use the stairs. I had seen various older guests and parents with pushchairs and pull along luggage trucks so goodness knows how they managed. They didn’t even put an out of order sign on the door. We just all stood and waited until one of the people working there stuck her head around the wall and said we’d need to take the stairs. On the 6 other visits prior to this we were greeted by friendly, helpful staff who were always a pleasure to deal with. The rooms were lovely and clean, our beds were changed daily, kitchen and bathroom cleaned and restocked. It’s so sad to see such a wonderful hotel decline so rapidly. As an Accor member and pay on average over £100 a night we no longer feel we are getting what we pay for. This used to be a top quality hotel and is now akin to a hostel. Unfortunately on our next visit we will be looking elsewhere.

Dear Anniebeth1979, Thank you very much for your feedback on your visit to the Novotel Suites Berlin City Potsdamer Platz and we are very sorry that we could not meet your expectations. This should not have happened like this. Your feedback is crucial in helping us improve, and we hope to regain your trust in the future. We understand the inconvenience with the baggage, but unfortunately, the size of our storage room does not allow us to place all the luggage that guests wish to keep in the luggage room. We are trying to find a solution to this issue and we are very sorry for the impression we have made. We understand the frustration and exhaustion you must have felt after a long journey. We also understand that guests want to get their room ready by the early arrival. Therefore, based on the availability of rooms ready for check-in, we try to provide rooms with early check-in even before 3 p.m., even though it´ s not guaranteed. We afraid that, there may have been a misunderstanding because after the end of the maid shift, bedding is in limited supply at reception, so the receptionist needs to prepare additional before they can offer it to the guest. We are genuinely sorry for the frustration caused by the delay in providing the extra pillows you requested. Thank you for letting us know about those technical issues in the room. Additionally, we are deeply concerned about the incident with the lamp emitting smoke. The safety and well-being of our guests are of utmost importance to us. We have conducted a thorough inspection of the room and the affected lamp to identify and rectify the issue promptly. Our maintenance team is working diligently to replace or repair the lamp to prevent any such occurrences in the future. Also our maintenance team has inspected and rectify the problem with the shower hose not being properly attached. We do our best to fulfill the such wishes as view, high or low floor of our guests, which they indicated in their reservations. Sometimes, it is not always possible due to limited availability of rooms. In accordance with our hotel standards, linens are changed every three days or at the guest's request. On the day of the linen change, you had a do not disturb card on your door and the maids were unable to make the change. Unfortunately, this information was not communicated the next day. Should a guest request a change of linen, we communicate that message to the housekeeping team for further implementation. Please, be sure, we have tried to do our best to repair the elevator as soon as possible and we regret that technical issue with the elevator affected your stay. We cannot take an influence on occasional technical issues, but we will have a conversation with staff about how to behave according to standards. We take your review very seriously, we discussed the content of your message on management level and we are taking measures for the improvement. Sincerely, Novotel Berlin City Potsdamer Platz

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,469 리뷰 9.6/10 위치
  • 4,436 리뷰 8.1/10 객실
  • 2,468 리뷰 7.6/10 서비스
  • 275 리뷰 3.8/10 인터넷 가격
  • 2,565 리뷰 7.7/10 안락함
  • 1,751 리뷰 6.5/10 청결도
  • 1,639 리뷰 6.2/10 조식
  • 1,145 리뷰 3.2/10 편의 시설

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베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.