Mercure Cergy Pontoise Centre Hotel 4성

고객 평점 (ALL 평가) 4.0/5 645 리뷰

Mercure Cergy Pontoise Centre Hotel - Image 1
Mercure Cergy Pontoise Centre Hotel - Image 2
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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • We are certified ALLSAFE

  • Air-conditioned bedrooms

  • Free high-speed WiFi

  • Secure underground car park

  • Two spacious and modular seminar rooms. Co-working spaces

숙박

호텔 위치

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
France

GPS:49.041012, 2.072875

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ASTREE

The Astrée bar is waiting for you every day-at any time-in a pleasant and comfortable setting. Come and discover our extensive menu of drinks and our selection of great Mercure wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  645 리뷰

TripAdvisor 평가  3.5/5  290 리뷰

Perfect

트립어드바이저 평점 5.0/5

DayTrip19559036078 Solo travel - TripAdvisor 인증 리뷰

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Pass on this hotel

트립어드바이저 평점 2.0/5

Sandra P TripAdvisor 인증 리뷰

Ran down hotel, needs more than a few updates. No electric outlet in bathroom unless you want to shave. Beds are hard as a rock and pillows are flat. Breakfast was underwhelming. When I return to Cergy for business, I will NOT book this hotel again.

Dear Sandra, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bathroom, you have a socket for shaving and if you want to plug in something else like the hair dryer, you have a special socket outside the bathroom. We are sorry to learn that the bedding did not meet your expectations, please note that it was recently changed according to Accor standards and references. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Next time I will stay in this hotel

트립어드바이저 평점 5.0/5

193anabellec Couples - TripAdvisor 인증 리뷰

The environment is quiet, the room is very clean, the service of hotel is very good.The shop mail and a lot of the restaurants nearby and the transportation is convenient. And the price is not expensive,take the train go to Paris only half hour

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Cergy-Pontoise Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

Good hotel

트립어드바이저 평점 5.0/5

Ahmed H TripAdvisor 인증 리뷰

The hotel staff were friendly and hospitable, always ready to assist me with my needs and concerns. The complimentary breakfast buffet was another highlight of my stay, with an array of dishes and beverages to choose from, catering to various dietary preferences.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Terrible staff and dirty room

트립어드바이저 평점 1.0/5

Happiness373471 비즈니스 - TripAdvisor 인증 리뷰

I stayed at the Mercure hotel in Cergy for 1 month, I was waiting for my appartment to be ready. ALL the staff at the reception were super rude and I have never felt so bad at any hotel. BEAWARE, do NOT Go to this hotel. The staff goes to your room and browses through your stuff. There were other peoples hair in the all over the bathroom. But even though the room is dirty - the STAFF is so much worse. They talk to you so rude and even the head of the staff treats you like s***. When I left the hotel was the happiest day of my life, I never write a review but this time I just have to warn people.

Greta, We are sorry that you didn't like your stay with us. It is really unusual to receive comments like yours and especially regarding the staff. The manager of the student housing has reserved for 20 people. They all respected the general rules of the hotel except you. Despite this, we have remained very courteous to you. We are not an aparthotel, it is forbidden to cook in our rooms. You have degraded the room. It took us a week of intensive cleaning before putting it back on sale. We still have photos and videos of the state of your room during your stay. Even after your departure, you continued to have your purchases delivered to us. 3 weeks later, we have warned you that we will no longer accept your parcels. It seems you didn't like it … Anyway, we wish you all the best! Maouia

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 123 리뷰 6/10 위치
  • 338 리뷰 5.5/10 객실
  • 287 리뷰 9.1/10 서비스
  • 220 리뷰 5.2/10 안락함
  • 115 리뷰 5.6/10 청결도
  • 113 리뷰 6.6/10 조식
  • 65 리뷰 3.1/10 분위기
  • 43 리뷰 4.9/10 레스토랑

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