Hotel Mercure Warszawa Grand 4성

고객 평점 (ALL 평가) 4.6/5 2,627 리뷰

Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4

호텔설명

호텔 추가 정보

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

숙박

싱글 베드

Classic single room with a bed of 140 cm of width

  • 1명 최대
  • 21 / 226 sq ft
  • 침구 1 x 싱글 베드
  • 전망: 도심쪽

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호텔 위치

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,627 리뷰

TripAdvisor 평가  4.5/5  2,895 리뷰

2024으뜸 시설

Expensive, but way below average hotel

트립어드바이저 평점 2.0/5

CountCrowley 비즈니스 - TripAdvisor 인증 리뷰

3 star hotel at the best. Pros: - good location Cons - expensive for its standard - no single usb socket in the room. Which is a standard nowadays. - very small room - no complimentary soap, and other hygiene items beside basic stuff (soap, and shampoo) - unable to control lights beside one main switch and two bed lamps(no separate toilet switch) - no complimentary water , just two wmpty bottles for what I assume is for drinking station, but couldn’t find one

Good hotel, staff could be more enthusiastic..

트립어드바이저 평점 4.0/5

Jordi-cr7 비즈니스 - TripAdvisor 인증 리뷰

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Great Stay

트립어드바이저 평점 5.0/5

BOPLondon TripAdvisor 인증 리뷰

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Good class Hotel but staff need Customer Service training

트립어드바이저 평점 4.0/5

polonaiseWindsor TripAdvisor 인증 리뷰

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Thieves

트립어드바이저 평점 1.0/5

Maksim S TripAdvisor 인증 리뷰

Terrible customer service by the hotel. I had some unforeseen circumstances happen and could not make the trip. I tried to reach out to the hotel to reschedule my rooms and they simply ignored my email and my messages. After 2 days of no response, I called them from abroad only to be dismissed by the front desk. No one even tried to help me or work with me. They just took my money. For a 4-star hotel, they have 0-star customer support.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,009 리뷰 9.3/10 위치
  • 1,268 리뷰 7.9/10 객실
  • 1,148 리뷰 9/10 서비스
  • 24 리뷰 8.5/10 인터넷 가격
  • 938 리뷰 9.2/10 조식
  • 393 리뷰 8.5/10 청결도
  • 52 리뷰 8.6/10 음료
  • 23 리뷰 4.4/10 웰니스 센터

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