Novotel Cairo 6th of October 4성

고객 평점 (ALL 평가) 4.2/5 476 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Cairo 6th of October - Image 1
Novotel Cairo 6th of October - Image 2
Novotel Cairo 6th of October - Image 3
Novotel Cairo 6th of October - Image 4
26 July Axis, 6th of October, 12568 GIZA, Egypt

호텔설명

호텔 추가 정보

  • 3 minutes' drive to Mall of Arabia And 6 minutes' drive to Mall of Egypt

  • Spa and fitness facilities

  • Free WIFI

  • Outdoor swimming pool

  • 10 flexible meeting rooms

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Novotel Cairo 6th of October

26 July Axis, 6th of October
12568 GIZA
Egypt

GPS:29.996789, 30.968871

전화
팩스 +20 2 38247416

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

COTE JARDIN

The Cote Jardin restaurant offers a choice of French, Italian and Lebanese specialities in a trendy surrounding. A pleasant variety of buffet for breakfast ,Lunch & dinner

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  476 리뷰

TripAdvisor 평가  4.5/5  768 리뷰

2023으뜸 시설

Great stay

트립어드바이저 평점 5.0/5

Seán O TripAdvisor 인증 리뷰

A beautiful hotel. Great location and amazing staff. A special shout-out to ~Abd El-Nasser Saeed. He is a credit to the hotel with his kindness, friendliness and eagerness to help the customer out at all times. I can only say great things about this hotel and their staff and thank them for my stay

Dear Seán O, Thank you for your kind words! We are delighted to hear that you had a great stay at our beautiful hotel and enjoyed the excellent service provided by our staff, especially Abd El-Nasser Saeed. We truly appreciate your feedback and look forward to welcoming you back in the future. Dina Sultan PR & Marketing Manager

terrible experiance

트립어드바이저 평점 1.0/5

Wander43532049103 TripAdvisor 인증 리뷰

It all started upon my arrival on Saturday 27th of January with me encountering several issues, including an HVAC problem, a VIP dessert platter that was presented without a cover, and a mishandled situation by our staff that ultimately led to my decision to check out and leave the hotel after less than 2 hours of my check in! The management apologized and I thank them for that, but I wanted to attract their attention to more issues: - Regarding the HVAC problem, it apparently is a chronic issue as one of my clients mentioned. They stayed in your hotel during October 2023 and faced the same issue!!!! The justification of the maintenance specialist is technically wrong! - Regarding the open buffet, my client was unhappy with the items included in the Buffet and talked to your executive chief on the 30th of January. His complaint was about lack of variety, taste, and even presentation. The chief repeated the items of 29th January as is!!! I saw their evaluation and they were not happy with the services offered by the hotel. - Regarding customer care, I am sad to say that I was never disappointed in someone like I felt with the customer care at your hotel. Not only they did not know what to do but they expected to be forgiven even though they participated in creating the bad situation. They have an attitude problem. Customers are not their main focus. - On a different Note, I want to thank Remon who did his best to help me finish the workshop. He is good in caliber and a nice person. What I felt was beyond frustration and inconvenience. It caused me severe stress and triggered my breathing Asma leading me to take drastic measures to be able to work for 3 days in a row.

Dear Ms. Dina El Kayaly, I am writing to express my deepest apologies for the unfortunate experience you had during your recent stay at our hotel. We understand that you encountered several issues during your stay, including an HVAC problem, a VIP dessert platter that was presented without a cover, and a mishandled situation by our staff that ultimately led to your decision to check out and leave the hotel. We are deeply sorry for the inconvenience and frustration these issues caused you. We take pride in providing our guests with an exceptional experience, and we fell short of your expectations in this instance. We are taking steps to address the issues you raised and to ensure that they do not happen again. Regarding the HVAC problem, we have already contacted our maintenance team to investigate the issue and make the necessary repairs. We will also be reviewing our procedures to prevent similar problems from occurring in the future. As for the VIP dessert platter, we sincerely apologize for the way it was presented. We understand that this is a special amenity that we offer to our guests, and we should have taken more care to ensure that it was presented in a way that was consistent with our standards. We will be retraining our staff on how to properly present this amenity. We are also very sorry for the way our staff mishandled your situation. We understand that you were upset and frustrated, and we should have done more to address your concerns in a professional and helpful manner. We will be reviewing our training procedures to ensure that our staff is better equipped to handle similar situations in the future. We value your feedback and appreciate you bringing these issues to our attention. We are committed to learning from our mistakes and improving our service so that we can provide a better experience for all of our guests. Please accept our sincere apologies again for the inconvenience and frustration you experienced. We hope that you will give us another chance to demonstrate our commitment to providing excellent customer service. Dina Sultan Marketing Manager & PR Manager

Good stay

트립어드바이저 평점 5.0/5

Mohamed N TripAdvisor 인증 리뷰

Very good stay with very helpful staff,good service in the restaurant and reception the staff really happy to help and assist you Not my first time and for sure not last time Thank you every member in Novotel october

Dear Mohamed N, Thank you for taking the time to share your positive experience at Novotel Cairo 6th of October. We are delighted to hear that you had a very good stay and that our staff provided helpful and friendly service throughout your visit. Your kind words about our restaurant and reception team are truly appreciated. We look forward to welcoming you back in the future. Warm regards, Dina Sultan PR & Digital Marketing Manager

Great hospitality

트립어드바이저 평점 5.0/5

Mekky_1 TripAdvisor 인증 리뷰

Every week I have many alternatives to choose from, but every time I choose Novotel 6th of October in last 3 years! Great team specially Ali, Ahmed and Omnia at reception I do recommend this hotel ❤️

Dear Ahmed, Thank you for taking the time to share your experience at Novotel Cairo 6th of October. We are so pleased to hear that you have been choosing us over many alternatives for the past 3 years, and we are delighted that you found our team, especially Ali, Ahmed and Omnia at reception, to be hospitable. At Novotel Cairo 6th of October, we strive to provide our guests with a memorable experience by creating an atmosphere of comfort and care. It is wonderful to know that we have achieved this with you! We look forward to welcoming you back soon. Dina Sultan PR Manager & Personal Assistant to the General Manager

Awsome stay

트립어드바이저 평점 5.0/5

50emys TripAdvisor 인증 리뷰

As usual feel home. I would like to thank every member in Novotel October for their hospitality and beautiful attitude. They assist me any time during my stay even housekeeping ,front desk or restaurant, many thanks for all the staff

Dear Emy S, Thank you for taking the time to share your experience at Novotel Cairo 6th of October. We are pleased to hear you felt at home and that our staff went above and beyond to assist you during your stay. At Novotel, we strive to ensure our guests feel valued and comfortable, and it is great to know that our efforts have made a difference in your stay. We look forward to welcoming you back soon. Dina Sultan PR Manager & Personal Assistant to the General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 114 리뷰 8.1/10 위치
  • 256 리뷰 6.2/10 객실
  • 643 리뷰 9/10 서비스
  • 10 리뷰 8.8/10 인터넷 가격
  • 122 리뷰 5/10 청결도
  • 89 리뷰 5.9/10 안락함
  • 78 리뷰 6.3/10 조식
  • 57 리뷰 5.7/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.