노보텔 모스크바 센터 4성

고객 평점 (ALL 평가) 4.2/5 2,533 리뷰

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호텔설명

호텔 추가 정보

  • 도보 거리 내에 있는 지하철 역 두 곳

  • 모스크바 시내와 오스탄키노 타워(Ostankino Tower), 스탈린(Stalin) 마천루 전망

  • 총 면적 500여 제곱미터에 달하는 컨퍼런스홀 8곳

  • 현대적인 운동 기구가 완비된 피트니스 센터

  • 큰 가방의 경우 짐 보관 서비스 이용 가능

숙박

호텔 위치

노보텔 모스크바 센터

Novoslobodskaya str 23
127055 모스크바
러시아

GPS:55.781617, 37.598337

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

COTE AZUR

Cote Azur 레스토랑에서 다양하고 풍성한 조식으로 하루를 시작해 보십시오. 조식 뷔페는 매일 오전 7시부터 11시까지 제공됩니다. 레스토랑에서는 연회 예약도 가능합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,533 리뷰

TripAdvisor 평가  4.0/5  1,682 리뷰

Great choice to visit Moscow

트립어드바이저 평점 4.0/5

Katya L TripAdvisor 인증 리뷰

We had a great time visiting Moscow and staying at Novotel Centre. Despite busy times, my family's rooms were placed close by. There is a great bar and lounge downstairs to meet your friends and have great food. Breakfast was also very rich and had a lot to offer. We also enjoyed our appointments at the massage centre with Svetlana. The hotel is located right outside of subway station downtown. The only issue during our stay was - in one of the rooms the heating did not work and upon maintenance team review - my family had to move rooms eventually at the end of the day. We lost some time and were not offered compensation.

Good afternoon! We are very grateful for your feedback! We are pleased that you noted so many advantages of our hotel. We are very sorry that your family had to move. You are right that in such situations some kind of compliment from the hotel is necessary. We always try to show our hospitality to our guests as much as possible. We sincerely apologize! This time we missed this moment. We have already conducted additional training with our employees to pay more attention to details. Thank you again for your feedback! We will be glad to see you visiting us again! Best regards, Olesia Volynchikova Quality Manager

first time back to Moscow after Covid

트립어드바이저 평점 4.0/5

chiarafumagalli 비즈니스 - TripAdvisor 인증 리뷰

always a nice stay in Novotel Moscow Centre! in those times a clean and reliable hotel it is was you are really looking for! mask and sanitizer are avaliable at the front desk, and in the resturant for breakfast.

Worst Customer Delight Experience with Non Welcoming Reception Staff

트립어드바이저 평점 1.0/5

parveen0185 가족 - TripAdvisor 인증 리뷰

Not at all satisfied with this property . Non generous staff to start with . We booked the hotel for 2nd time in october 2021 ( first stayed in 2019) as we had a good experience earlier. So the expectation bar was set as per that. During checkin , when we asked for our welcome drink then we were told we don’t provide any but being my 2nd experience I remembered they provided good welcome drinks on the bar - and when we asked for the same They firstly refused And when we gave reference of the first time , The receptionist denied saying your category was different (i.e. executive) last time . As soon as we entered the rooms , rooms were not as per expectations then we tried and found our last reference id . After taking it to reception, we found that category was same as now but the receptionist had earlier mentioned it was an upgraded one. But now she confirmed it was same and gave an excuse that NO HELP CAN BE DONE NOW SINCE HOTEL IS PACKED, Not even petite request of Welcome drink was entertained. Worst experience of Customer Delight

perfect for long-stay

트립어드바이저 평점 5.0/5

K5391BNalberts 비즈니스 - TripAdvisor 인증 리뷰

I am travelling with business visa regularly to Moscow. So far I spent 32 days on 3 different events in Novotel Moscow Centre and I plan to stay my remaining 148 the next here in the same hotel. I could not find a better deal considering price, room, location, service and friendliness.

Dear Albert, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your visit will be as pleasant as the previous one. Sincerely,

Hospitable, friendly, comfortablt, efficient, great location

트립어드바이저 평점 5.0/5

Camper25465045872 Friends getaway - TripAdvisor 인증 리뷰

I have stayed in this hotel several times by now and each visit was a very pleasant one. This to a great extent thanks to the hotel's very hospitable and freindly staff. Oksana and Maria from the booking department, Irina, Darja and Alina at the reception. They accomodated whatever requests I had about the room, Novotel services and made my stays very comfortable. I assume that all the staff here is great. The hotel has many kinds of rooms in size and bed types to choose from and is one of the few in Moscow which offers twin large rooms with two king size beds. Very comfortable and efficient for families and couples when each person prefers a king size bed of his own to sleep in. The other hotels would just have two single beds in a twin room. The only drawback of the hotel that I can point out is that it is a little dated. However everything functions properly, is clean (no foreign odors neither in public spaces nor in the rooms which is often the case un dated places) and the price is right. Location is supurb, will not dwell on it as all the informatkion is on the map. Highly recommend for staying

Dear guest, thank you so much for choosing our hotel again and again. We very much appreciate your loyalty. Thank you so much for your comments regarding your stay, we are happy that your stay was wonderful and that you enjoyed quality of our service. We can't wait to welcome you again as our guest. Sincerely yours, Katerina Yakushkina Quality Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 964 리뷰 9.7/10 위치
  • 1,399 리뷰 5.9/10 객실
  • 921 리뷰 8.8/10 서비스
  • 25 리뷰 6.9/10 인터넷 가격
  • 582 리뷰 8/10 조식
  • 472 리뷰 5.7/10 청결도
  • 331 리뷰 2.6/10 분위기
  • 144 리뷰 5.9/10 편의 시설

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