ibis Besançon Centre City 3성

고객 평점 (ALL 평가) 4.3/5 973 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • At least 10 minutes' walk from the historic center

  • Secure and covered paid parking

  • Restaurant open 7 days for lunch and dinner

  • 10 minutes by tram from Viotte Station and 15 minutes from Micropolis.

  • Access to the tram in front of the hotel: CANOT stop

숙박

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호텔 위치

ibis Besançon Centre City

1 Avenue Louise Michel
25000 BESANCON
France

GPS:47.235415, 6.015347

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

Bistro Régent Besançon

At Bistro Régent, come discover tasty food in a relaxed atmosphere. According to famous food critic Jean-Luc Petitrenaud, our cuisine is "a hidden gem, as if devoted to time... it is spontaneous, alive."

고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  4.3/5  973 리뷰

TripAdvisor 평가  4.0/5  760 리뷰

Good Location & friendy staff

트립어드바이저 평점 4.0/5

Beer_Engel TripAdvisor 인증 리뷰

Right next to the centre of the city; Close to downtown & citadelle Friendly staff, none of our questiosn was too much; Every time a big smile. ;-) Early on arrival, room were ready and fast check-in. To enter the parking lot was not clear, had to call the hotel to verify.

Dear Beer_Engel, Thank you very much for your feedback. The team invests daily, and your satisfaction is the best reward. To access the car park, you can get off directly at the "La City" car park without having to go through reception. All you have to do is ring the intercom, selecting "ibis" and we will open the barrier for you, which will give you access to the underground car park. I hope to see you very soon. Best regards, Aline C. – Ibis Besançon Center La City

Location and parking

트립어드바이저 평점 5.0/5

JP_and_Maria Couples - TripAdvisor 인증 리뷰

Very well located next to the city centre and a tram stop with a convenient underground parking - a bit tight for large cars. Our room was of a good size, very clean and quiet. The staff was nice. We did not have breakfast because of the cost of it.

Dear JP_and_Maria, All the staff are delighted to learn that our hotel met your expectations for your stay in Besançon: thank you for your positive feedback. The team invests daily, and your satisfaction is the best reward. It is a pity that you did not try our breakfast buffet, which delights the taste buds. You can find a wide selection of sweet and savory products there. We hope to see you very soon Best regards Aline C. Ibis Besançon Centre La City

Rude Night Porter

트립어드바이저 평점 2.0/5

EddieH769 Couples - TripAdvisor 인증 리뷰

My wife and I stayed at this hotel from the 13th - 18th August 2022, In the evenings we would have two drinks before going to bed, the bar stays open until midnight, One of the nights there was no bartender as she left early, which left the night porter whom I'd never seen before, I approached him and ordered drinks to which he said the bar was closed, i politely reminded him of that the closing time was (midnight) so he got the drinks, albeit reluctantly, i paid him and said we would probably like another one, he said no we weren't getting any more, so as not to annoy him we only had 1 drink. On her way to our room as i finished my drink, my wife asked him for a glass of iced water as she had done every night, Suddenly I heard shouting so I look to see it's the porter shouting at my wife "no you are getting no water" he screamed at her, trying to reason with him she said "it's just a glass of water" but the porter aggressively persisted she would have no water, I told him he was a very rude person and that I was reporting him to the manager. The next morning we went to the manager with our complaint but to my surprise she wasn't one bit sympathetic towards us, she just said that she would have a word with him, she didn't even offer us an apology, When we came back the following night the same porter was on duty again but so was the bartender, we were having our drink when we overheard the porter saying to the bartender that he wasn't going to serve us anything, We are both in our mid sixties and in all our years of travel we've never felt so embarrassed or intimidated by a member of staff and over something as trivial as a glass of water! The incident completely soured our stay and really let the hotel down in how A) they let this happen and B) how they handled it. Truly appalling behaviour towards guests. Needless to say we will never be staying at this hotel or any hotel associated with it again...

Dear EddieH769, It is with great attention that we took note of your feelings at the end of your stay. You are emphasizing a service malfunction and we apologize flatly. Our commitment lies in a quality service and certainly not the opposite, which is why we attach particular importance to your observation which will lead to a debriefing in order to no longer commit this type of misstep. The whole team thanks you for your visit and hopes that you will give the hotel a second chance during your next stay in Besançon. Best regards Aline C. – Ibis Besançon La City

Connecting rooms are not really connecting

트립어드바이저 평점 3.0/5

Jone W 가족 - TripAdvisor 인증 리뷰

Please be aware that “connecting rooms”, does NOT mean that the rooms are directly connected as I did expect. They are how ever connected through the “public” hallway. Rooms are pretty worn down, but it works for a night The hotel offer a indoor parking, which are great. Be aware if you arrive by a large car, the parking are extremely narrow with sharp turns

Dear Jone W Thank you for your feedback. We don't have a connecting room. We offer ADJACENT rooms, indicated on all booking sites. (Rooms side by side). Looking forward to welcoming you again. Best regards Aline C. - Ibis Besançon La City

Nice hotel, great breakfast, avoid the restaurant

트립어드바이저 평점 4.0/5

joyoftravel2016 Solo travel - TripAdvisor 인증 리뷰

The room was comfortable, and especially the bed and pillows, so luxurious! Breakfast was excellent with fresh croissants and plenty of choice. But dinner at the restaurant left a lot to be desired - the salmon tartar was mediocre, the fries had little flavour and the salad consisted solely of very tired looking brown lettuce. When I complained about the salad, the waitress said unapologetically, “c’est comme ça.”

Dear joyoftravel2016, Thank you for your comments following your stay at ibis Besançon La City. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. You emphasize our catering service the "Bistro Régent". The choice of dishes offered on the menu is certainly limited, but know that we work with fresh and quality products. This choice was made for this restaurant concept recommended by chef Philippe Etchebest, a bistro spirit, which gives pride of place to simple dishes, suitable for a meal with friends or family. We work with quality products and we can only deplore the reported incident which, you should know, raises our awareness to the highest point so as not to reproduce this type of oddity. We are deeply sorry that the quality of service and the professionalism of our collaborator did not live up to what we can expect from our establishment. Such behavior is unacceptable in our hotel. We hope that this will not deter you from choosing the ibis Besançon La City in the future and that we will have the pleasure of welcoming you again. Best regards Aline C. - ibis Besançon La City

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 652 리뷰 8.6/10 위치
  • 779 리뷰 6.5/10 객실
  • 589 리뷰 8.7/10 서비스
  • 9 리뷰 7.6/10 인터넷 가격
  • 375 리뷰 8.2/10 조식
  • 245 리뷰 6.9/10 청결도

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