Mercure Alger Aeroport 4성

고객 평점 (ALL 평가) 3.7/5 800 리뷰

Mercure Alger Aeroport - Image 1
Mercure Alger Aeroport - Image 2
Mercure Alger Aeroport - Image 3
Mercure Alger Aeroport - Image 4
Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 ALGER, Algeria

호텔설명

호텔 추가 정보

  • 1st ALLSAFE labeled hotel in Algeria.

  • Only 5 minutes from the International airport.

  • Free large car park

  • Pool and large garden with fitness room

  • Marquee for up to 600 people

숙박

호텔 위치

Mercure Alger Aeroport

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 ALGER
Algeria

GPS:36.714025, 3.19595

전화
팩스 +213 21 99 34 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  800 리뷰

TripAdvisor 평가  4.0/5  1,701 리뷰

No aircon at this hotel in March-April-May

트립어드바이저 평점 2.0/5

Paul S TripAdvisor 인증 리뷰

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, "If after returning from your tour the room is still hot, we'll change the room". Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: "No, ours is on!". After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

Reclamation about the unprofessional and the disrespect of the reception team

트립어드바이저 평점 1.0/5

Happiness44288198980 가족 - TripAdvisor 인증 리뷰

im writing this reclamation because of the unprofessional treatment in the reception, when i was doing my check out in the reception i asked for invoice for my society the woman working there (Mounia) refused by saying "3lach ma gotlich mn kbal? than i asked for navette to take me to the aeroport she said that it's not available now and you have to wait for an hour i said that my mother is sick if there is a special navette she answered me without politeness and respect.

The worst Mercure ever visited

트립어드바이저 평점 2.0/5

438fabriziom 비즈니스 - TripAdvisor 인증 리뷰

I don't enjoy writing negative reviews, but I can't help but show my disappointment. Let's start from the beginning. The hotel has a free shuttle service to/from the airport. This is a plus, even if it only runs every hour. One shuttle per hour. Arriving in the hall the structure did not seem bad. A building of at least 13 floors, piano bars, restaurants... apparently everything seemed normal. The clerk tells me that they don't accept American Express and this is not good in a 4 star or even 5 star hotel as advertised on booking.com. I go up to my room, room 923. The front door could already predict what awaited me. Old and poorly maintained room, slippers not present, the liquid soap didn't work and I had to wash my hair with shampoo, power socket in the room not present and the one in the bathroom couldn't even charge the phone. I had to unplug the water kettle and use that socket. I tried to move the bedside table and behind it I found hundreds of electrical wires placed haphazardly, with the electrical tubes visible. I won't tell you about the old carpet, dirty and full of stains. The toilet was 30 centimeters from the floor, it was very low. A real disaster. Positive note was the double bed and we slept well. The breakfast was sufficient, nothing exceptional but it could do. The hotel staff were friendly and professional. Unfortunately for the exorbitant price paid (120 euros), I expect much more. They won't have the pleasure of seeing me in that hotel again.

Mercure des mercure

트립어드바이저 평점 5.0/5

Ghilase B TripAdvisor 인증 리뷰

Gréât hôtel and gréât staff, loved thé old vintage style of rooms and service, repas loved also thé berberic front office. Shuffle bus to air port is gréât and availabal rach hour 24h 7 on 7, also gréât postioning, la very near to hé airport 🫶💕

One if the loveliest mercure hotel

트립어드바이저 평점 5.0/5

Getaway04381043342 TripAdvisor 인증 리뷰

The reception was very welcoming. Positioning of the hotel is fantastic for those who wants to be near the airport, plus there's a free shuffle bus to it each hour for 24h. My room had a cosy and a vintage vibe, and the housekeeping staff was on point

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Alger Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Tahar Makhlouf Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 324 리뷰 9.5/10 위치
  • 687 리뷰 4.1/10 객실
  • 1,299 리뷰 8.7/10 서비스
  • 26 리뷰 6.7/10 인터넷 가격
  • 345 리뷰 4.9/10 청결도
  • 310 리뷰 4.6/10 분위기
  • 235 리뷰 5.2/10 안락함
  • 169 리뷰 6.6/10 조식

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