Novotel Ieper Centrum Flanders Fields 3성

고객 평점 (ALL 평가) 4.4/5 1,002 리뷰

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호텔설명

호텔 추가 정보

  • Fitness centre

  • Free WiFi throughout the hotel

  • Bar and Restaurant

  • 3-minute walk to In Flanders Field Museum

  • 50-minute drive to Ostend-Bruges Airport

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호텔 위치

Novotel Ieper Centrum Flanders Fields

Sint Jacobsstraat 15
8900 IEPER
Belgium

GPS:50.850464, 2.889164

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔
호텔 인근
  • 주차장

아침밥

Enjoy our rich continental breakfast buffet with fresh products and hot dishes. An extensive range of fresh fruits, cereals, dairy products and a variety of breads ensure a healthy start of the day.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,002 리뷰

TripAdvisor 평가  4.0/5  1,766 리뷰

2024으뜸 시설

Mixed review

트립어드바이저 평점 2.0/5

branding454 TripAdvisor 인증 리뷰

You just get a feeling that something is going to go wrong at times, and that was the feeling I got when we checked in. There were seven of us, we have been to Ypres before, but never stayed at the Novotel. The young lady who checked us in, had we were informed, just started, and she was obviously experiencing some difficulty. We all accepted this. She was eventually helped by an apparent “more senior” member os staff, who insisted we had only booked six rooms, not seven. One of my friend informed her that he knew exactly how many rooms he had booked, and had previously been confirmed by the hotel. This was eventually sorted., it wasn’t our error, and will leave it at that. We got seven rooms! Breakfast was not included, by choice. Now, the rooms. I really cannot fault them. They were immaculately clean, and comfortable. There was a fridge in the room, which had a bottle of water in it. Mine was never replaced. There was also a safe in the room, but the one in my room didn’t seem to want to work. I didn’t mention this to the staff, so I am sure they would have acted on it, should I have reported it. I would like to just say that the whole of the hotel was extremely clean and well looked after, so well done to the housekeeping team. We went out that evening, returning about 9 - 9.30pm. there was a sign on the bar stating last orders were at 10.30pm but the person behind the bar stopped serving at 10.00pm. It was quite surprising really; there were a lot of people in the bar, and an opportunity to make a positive impression on the new arrivals, whilst making a bit of a profit. The price of the drinks was reasonable, and cash or card was accepted, but there were only bottled drinks, no draught beers. So, we went to bed when the bar shut, at 10.00pm. Great nights sleep, comfortable and quiet. We arranged to have breakfast in the morning, meeting at a mutually agreed time. Now, here is another dilemma. The hotel was busy,; several coach parties, we were on the 1st floor, so that every lift that came to us was full. We looked for some stairs, but there only seemed to be fire exits, which were alarmed, so we waited, and waited, and waited for a lift that could accommodate even one of us, so we could get down for breakfast, which eventually happened. We paid for breakfast, producing a receipt to the breakfast “receptionist” One friend offered to pay for another’s breakfast. A simple task one would think, but no. We were told that each individual person must pay for their own breakfast. So my “generous” friend had to present himself, and the recipient of his generosity, to the lady at reception, and pay for two breakfasts. The cast was 25 Euros per breakfast. Each then received a receipt for the purchase, which was presented to the breakfast sentinel, and were admitted. I’m not going to elaborate, but we didn’t have another breakfast there, so take from that what you want. Everything seemed to go ok, until we went into the Novotel one afternoon. I can’t recall why. We were sat idling when a suggestion was made, “let’s have a drink”. No, didn’t work. There were three reception staff in reception. They were basically just standing around, chatting. There wasn’t anyone waiting to check in, or out so we asked if we could have a drink from the bar. Apparently there was no one available to serve us. One of our group has got a picture of these three “unavailable” individuals, who cheerfully continued in their own little world, expertly ignoring guests. One evening, we came back to the hotel after having a meal, the bar was open, and there was a lot of people in the bar. Very positive! We ordered our drinks, and tried to pay for them with cash, but the bar person refused to take cash, “card only” he said. Not the other times we paid! Terrible inconsistency throughout. One of our group did speak to the manager about our concerns. I heard her response and she seemed to question what he said, and made excuses. Had there been no interaction with the reception team, other than checking in and out, and the breakfast oh, and the bar staff, I wouldn’t be writing this now. The housekeepers do an amazing job, but they appear to be let down by those who direct them, which is very sad.

Don’t bother

트립어드바이저 평점 2.0/5

Calvin B TripAdvisor 인증 리뷰

We are currently staying in the Novotel In Ypres and what a soulless place to stay! The reception staff could not be more unhelpful and unfriendly if they tried any harder. You ask for a drink, not a chance. As there is no one to serve at the bar. Although 3 staff remain talking and standing around the reception area for the next hour. When they can actually be bothered to engage with their clientele. It’s not with a caring happy customer serving face. They clearly don’t want to be here. The background staff are the complete opposite, the hotel is kept spotlessly clean and they can not do enough for you. The front of house staff need to be retrained or take up another profession. The “breakfast” delights @ €25 is an absolute joke. Cold beens, over cooked egg and pastries that could be used as door stops. Myself along with my well travelled friends would highly recommend that you look at other options in Ypres if you want to be welcomed and look after.

Nicely located

트립어드바이저 평점 4.0/5

1879fulham Friends getaway - TripAdvisor 인증 리뷰

Part of a large group stayed two nights at this hotel. Hotel is in a great location. Staff are friendly and the rooms are comfortable and well furnished. Pricewise good so would definitely be happy to stay here again. Breakfast is buffet but plentiful.

Great place to stay.

트립어드바이저 평점 5.0/5

Ethan K TripAdvisor 인증 리뷰

The lobby was quite big and spacious. Our room had a nice design and was quite big as well, with enough space to open the luggages on the floor. The table was decently sized. The lighting on the table and in the room was very good. The breakfast place had lots of different types of food that were good. There was even a waffle maker, where you had to pour in the batter.

Great location and comfortable except two poor issues

트립어드바이저 평점 2.0/5

Alister W 가족 - TripAdvisor 인증 리뷰

Stayed two nights with my two sons . After check in we went to our allocated room on the first floor to discover our very small room with 1. a twin bed set up and the smallest couch conversion into a bed as the third bed in the room. The length of this was way shorter than my son - ie. totally inadequate. 2. No operating air conditioning & an extraction fan positioned immediately outside the only opening window. Again not ideal 3. Not enough room to even lay down two suitcases , let alone three After discussions with the front desk, we were re-allocated a proper family room with three beds that could fit us very comfortably and a window not immediately impacted by an exhaust fan. The beds, bath, & room was very comfy. There was one other issue with our stay . On the second evening at 1130pm, we were awoken by another group that were accidentally also allocated our room….. some mistake! Quite a shock having someone walk in and turn on your lights at this time! Up to you to decide if this is a security problem! That reminds me to deadlock the front door! The hotel would have received 5 stars If 1. the initial experience of a totally inadequate room which the hotel attempts to fob off as a family room / triple and 2. A third party also being allocated your room in the middle of the night & waking you up .

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그 외 웹 사용자 평가 등급

  • 657 리뷰 9.2/10 위치
  • 818 리뷰 7.9/10 객실
  • 629 리뷰 8.7/10 서비스
  • 25 리뷰 5.4/10 인터넷 가격
  • 553 리뷰 7.4/10 조식
  • 321 리뷰 7.7/10 청결도
  • 189 리뷰 3.9/10 가격 대비 가치
  • 142 리뷰 2.7/10 음료

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