소피텔 런던 세인트 제임스 5성

고객 평점 (ALL 평가) 4.8/5 3,222 리뷰

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호텔설명

호텔 추가 정보

  • 피에르 이브 로촌이 디자인한 아름다운 객실

  • ALLSAFE 라벨은 우리 호텔의 청결 및 예방 수준을 나타냅니다.

  • 쉐프 앤소니 드미트리가 선보이는 미쉐린 스타에 빛나는 요리와 함께 하는 상징적인 식도락

  • 런던 최고의 관광지를 도보로 갈 수 있는 최고의 입지

  • Grade II listed building with original features

숙박

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호텔 위치

소피텔 런던 세인트 제임스

6 Waterloo Place
SW1Y 4AN 런던
영국

GPS:51.50732, -0.132397

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
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  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
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  • 회의실
  • 100% 금연 호텔
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고객 리뷰

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자세히 보기

ALL 평가  4.8/5  3,222 리뷰

TripAdvisor 평가  5.0/5  437 리뷰

2024으뜸 시설

First class stay

트립어드바이저 평점 5.0/5

surjb Couples - TripAdvisor 인증 리뷰

Me and the wife stayed for her Birthday. The hotel is located in a great location. The whole team we met have been friendly and polite, doorman, receptionist etc all very friendly and smiling . Miriam showed us around the hotel and its facilities, continued to show us our room, all knowledgeable, friendly and polite throughout. Room was nice and clean. We had a wonderful time at the hotel. We will definitely be back.

위치가 좋음

고객 평점 4.5/5

J. 친구 - 전체(All) 통지 확인

관광하기에 위치가 매우 좋고 직원들이 매우 친절합니다 체크인 후에 문제가 생겨 직원에게 도움을 요청했는데 한국말 가능한 직원분이셔서 쉽게 도움을 받을 수 있어 더 좋았습니다 그 직원분께도 감사를 드립니다

Dear Ms J., We very much appreciate your feedback regarding your stay at Sofitel London St James and we are indeed lucky to have such a multi cultural team. It is pleasure to hear that you enjoyed your stay and we hope to have the opportunity to welcome you back again in the future. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Bad weekend to stay at this overpriced hotel

트립어드바이저 평점 2.0/5

EMJensen007 TripAdvisor 인증 리뷰

My entire interaction with this hotel got off to a bad start. As it was the London Marathon the weekend that I wanted to stay there (which I have no interest in) the hotel deemed it appropriate to raise prices by more than 45%. I was initially offered a Superior Room for £1,232 for 2 nights for the weekend - the following weekend the same room was available for £847. That's excluding breakfast. However, as this was the weekend of my wife's birthday & our wedding anniversary, in a central location where we already had numerous arrangements & after many rounds of time-consuming negotiation, a price of £950 was agreed. Still £100 above what one would deem to be the 'normal' rate. The room itself, 420, was tiny & very poorly laid out. Where to begin. 1) there was a very big TV but no way to plug one's own HDMI cable into it as is was affixed so close to the wall that it was impossible to get into the back 2) the TV was so big that there was no place for a mirror 3) there was no decent sized desk to put one's laptop & anything else on. It was also positioned right in front of the TV. So if you wanted to do any work, one was in the way of the TV. 4) there was no dressing table in addition to no mirror 5) the way that wall should have been laid out was, the fridge & the tea/coffee-making facilities should have been closer to the end. 6) A much larger desk area should have been in place, which could double up as a dressing table. The dressing table should have a mirror and the TV didn't need to be as big for the size of room. 7) The wardrobe was way too big as well & absolutely filthy up top. I was going to put my bag on top of the wardrobe (to give me more space in the room) but when I saw how much dirt & dust there was on top of the wardrobe I decided otherwise. 8) There was no view. The room faced the back & inwards - the main view was of a crane. 9) I will say that one of the staff on reception, Jasmine, was very attentive

Bonjour, Thank you for sharing your review. We are pleased to hear that you found our team, particularly Jasmine, to be attentive during your visit for your special occasion, as we strive to offer an exceptional level of service. We regret to hear about your dissatisfaction with the room pricing due to the special event of the London Marathon finishing nearby. Our hotel pricing reflects the high demand during such city-wide events and is in line with the industry standards. However, we understand that any increase can be disconcerting and we are grateful for the opportunity to have reached an amicable agreement for your stay. Thank you for sharing your constructive feedback on the room's layout and amenities designed by Pierre Yves Rochon, it is disappointing to learn that the room did not meet your expectations, and we are truly sorry for any inconvenience caused by the design elements. We offer a range of room options and suggest considering our premium luxury rooms or suites for extra space and a street view. Our central location means we are surrounded by buildings, and we are sorry that the view from your superior room did not meet your expectations. Our housekeeping team normally prides itself on high levels of cleanliness, and to hear your feedback is concerning. Please be assured that this is not indicative of our usual high standards and this has been addressed accordingly, please accept our sincere apologies. Your feedback is greatly appreciated as it helps us to improve, we look forward to the chance to welcome you back again in the future, and we'd be delighted to provide a complimentary room upgrade to ensure your utmost comfort. Sincere apologies and best wishes, Marie-Paule Nowlis, General Manager

The best and most memorable hotel experience I’ve ever had in all of my travels.It exceeded my expectations.

트립어드바이저 평점 5.0/5

Cynthia M 가족 - TripAdvisor 인증 리뷰

Everything was perfect. It was the best and most memorable hotel stay I’ve ever had in all of my travels.One thing that stood out the most was that we were checked in way much earlier than the regular check in time.I truly will come back in the future.

Bonjour, Thank you for this positive review of your recent stay. We are delighted that Sofitel London St James stood out as the most memorable hotel in all your travels. It is our pleasure to ensure that every stay with us is exceptional, and knowing we exceeded your expectations fills us with great pride. We were thrilled that the early check-in was possible on this occasion and contributed to a seamless experience making such a positive impact on your stay. Your eagerness to return is the highest compliment we could receive, and we eagerly anticipate your next visit. We look forward to welcoming you back on many more occasions. Merci, Marie-Paule Nowlis, General Manager

Great Place to stay in London

트립어드바이저 평점 5.0/5

World_Travel_Guru101 TripAdvisor 인증 리뷰

Service is excellent, Rooms are great & the Location is as good as it gets. Pret - Groceries - Theatres all located close by. Breakfast is also very good, although a tad bit $$$ Public transportation easily accessible within a few minutes walk.

Bonjour, Thank you for this great review. We are thrilled to hear that our service met your high expectations and that you found our rooms to be of a great standard. It is also heartening to know that our central location contributed positively to your London experience. Please rest assured that we strive to provide a breakfast experience that is reflective of the quality and variety offered, including the finest British produce and a selection of French pastries. Your mention of the convenient access to public transportation is much appreciated and we're glad it enhanced your stay with us. Thank you for choosing Sofitel London St James, and we look forward to the pleasure of welcoming you again. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 894 리뷰 9.9/10 위치
  • 1,003 리뷰 8.4/10 객실
  • 1,711 리뷰 9.4/10 서비스
  • 11 리뷰 6.8/10 인터넷 가격
  • 393 리뷰 7.9/10 안락함
  • 375 리뷰 8.8/10 조식
  • 322 리뷰 9.4/10 분위기
  • 311 리뷰 8/10 레스토랑

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