Congress Hotel Mercure Nuernberg an der Messe 4성

고객 평점 (ALL 평가) 4.2/5 954 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Congress Hotel Mercure Nuernberg an der Messe - Image 1
Congress Hotel Mercure Nuernberg an der Messe - Image 2
Congress Hotel Mercure Nuernberg an der Messe - Image 3
Congress Hotel Mercure Nuernberg an der Messe - Image 4
Münchener Str. 283, 90471 NUREMBERG, Germany

호텔설명

호텔 추가 정보

  • Surrounded by greenery and located right next to the park - includes a jogging track

  • The Nuremberg exhibition center and the stadium/arena are within walking distance

  • Stylish restaurant and bar with a large terrace area

  • Reach the heart of the city in just 15 minutes with the U-Bahn

숙박

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호텔 위치

Congress Hotel Mercure Nuernberg an der Messe

Münchener Str. 283
90471 NUREMBERG
Germany

GPS:49.424007, 11.106656

전화
팩스 +49 911 9465777

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

TANGRAM

International cuisine in the elegantly modern Tangram restaurant. Enjoy the views from the terrace surrounded by greenery. Please note that opening hours may vary due to the current situation.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  954 리뷰

TripAdvisor 평가  4.0/5  416 리뷰

Good stay

트립어드바이저 평점 4.0/5

U2985WMstefanon 비즈니스 - TripAdvisor 인증 리뷰

Good hotel, nice room and bathroom, cleaned, just outside the city; located a 10' walk from the underground that leads you easily to the city center. Lack of lights outside the entrance stairs. Private parking slot

Dear U2985WMstefanon, thank you for the good review. We are happy that you enjoyed your stay and hope to welcome you again soon. Sincerely, Anja Bach Assistant General Manager

Worst service EVER

트립어드바이저 평점 1.0/5

808nerminek 가족 - TripAdvisor 인증 리뷰

Worst service and customer service EVER Not recomended at all....will never ever stay with mercure hotels chain again because of this terrible mercure hotel!!!!!! Really disappointed Not a 4 stars hotel at all

far from center

트립어드바이저 평점 3.0/5

karen and don g Couples - TripAdvisor 인증 리뷰

The hotel was good and located in a beautiful park on a lake. However, the location is far from everything except the rally grounds. Unless you have a car or are planning or use taxis this location is very inconvenient. Our room was clean and quiet.

Dear goneAlberta, thank you for the review. We are glad you enjoyed your stay and hope to welcome you again. Best regards. Anja Bach Assistant General Manager

Great two night stay!

트립어드바이저 평점 5.0/5

553elissas 가족 - TripAdvisor 인증 리뷰

We enjoyed our stay. Three of us had a large room with three twin beds. And the wonderful vroom vroom alarm clock. No problem! That's why everyone stays there! We had a good dinner there, and good breakfast. And Lucia, the Italian chicken place across the road was great too! Only small complaint is the bathroom has no door for privacy.

Unfortunately a big disappointment, no 4 stars at all.

트립어드바이저 평점 2.0/5

Hanca44 Couples - TripAdvisor 인증 리뷰

I start with the positive things. The staff at check-in and breakfast was really nice and helpful. Also the breakfast itself was tasty and fresh, with a variety of pastry, vegetables, fruits, cheese etc. Coffee very good. But. Too cold everywhere. In the breakfast room and mostly in the hotel room. When we arrived, we turned the heating on, but later in the evening, when we came back from the rain outside, the room was still cold and at ca. 10pm, the heating stopped working. So during the whole night we had to wear warm clothes for not to get cold. Also when you step to the floor in the bathroom, you need to have slippers. The other thing - sorry, but really disgusting (see the pic below) - is the bed heading. It's made of the artificial leather and it'scraped, greasy, sticky and smelly. At arrival covered with pillow. After all this, we decided to leave one day earlier as planned before. And at check-out, we were just told that they know about the issue and they are about to repair it. No sorry, no refund, no compensation. Neither the parking fee at least (10 eur/24 hours, 6eur for Accor members). As I am former Accor employee and member as well, I'm pretty sure I'll choose another hotel to stay in Nürnberg next time.

Dear Hana F44, thank you for taking the time rating your stay at Congress Hotel Mercure Nuremberg. I am sorry that your experience did not meet your expectations. We are happy that you enjoyed our breakfast and we will pass on your feedback to our team. At Mercure we strive to provide a superior service experience for every customer, so it is a pity we found out about your problems afterwards. We would have gladly taken care of it on site and would have offered you a different room. The issue regarding the heating in your room was reported to our maintenance manager and we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately we cannot understand your comment regarding a refund, since no refunds can be made on complementary voucher, as there is no monetary value here. Thank you again for your comments. Sincerely, Anja Bach Assistant General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 388 리뷰 9.2/10 위치
  • 631 리뷰 6.1/10 객실
  • 561 리뷰 9/10 서비스
  • 19 리뷰 6.2/10 인터넷 가격
  • 362 리뷰 8.5/10 조식
  • 323 리뷰 5.4/10 청결도
  • 313 리뷰 6.2/10 안락함
  • 188 리뷰 5.6/10 레스토랑

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.